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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Ordered it for a friend, Chocolate with red velvet surprised them! Good customer support, vishal assisted me very quickly, Thankyou!
Would love to order from Winni more. Thank you for the on time delivery and super fresh cake. Highly recommend winni for any occasion. Simran ma'am is very polite and helpful, updated my concern properly.
Truly impressed, It was beautiful dealing with you. My mom loved it, hope to deal again very soon. Very good service. Thanks to Simran ma'am for assiting me! :)
I order cake and flower to my friend before some days back. The cake is very good and quality of the cake is very nice. Flower was fresh delivered. My friend is very happy when he received the cake and flowers. I appreciate Mr. Mohit who help me alot to deliver my order on the time... thanks team Winni.
Amazing App for surprising our loved ones! Thanks Anshul Ma'am for assisting me with my queries. Thanks Winni
Delicious cake makers, you guys made my day special thanks alot.The cake was well decorated and taste, On time dilivery. Special thanks to simran, very polite with customers.
It was delivered exactly at the right time and the cake was awesome I liked the service. Would like to recommend others to go for this bakery service. Thank you so much winni, Hope to order more from you guys again. Great help by Simran!
Cake is very Beautiful nd delicious, very nice service provided by simran ma'am, thank you so much, I am very much happy. Good customer support, updated my concern properly.
I have ordered 3rd time and all the time will get better service From their end, cake taste was also good and yummy, I think no one can complaint about the taste of cake thanx shivi for assist in good manner
Excellent customer service and good experience. Customer service is nice. Best quality of products... you made my day... Simran is so supportive, I like her response over my problem. Thank you Simran ma'am for the support!
Manpreet Kaur was fantastic in looking into my issue. Kudos to her for her prompt action. Changes were made on my order without any hassle.
Winni is one of the best online, flowers and cakes delivery in Indian market. Very user friendly, Easy to navigate, Instant tracking, Wide products combination available for selection, Fast delivery, User friendly customer care service, Excellent help by Simran ma'am and very fresh products. Highly recommended if you are willing to send gifts anywhere in India.
Winni ruined my mother's birthday
1. Delivered very very late
2. Missed delivered the birthday card
3. Delivered wrong candles
4. Missed writing message on the cake
5. Rude customer care, phone never connects, ineffective chat and email
6. Completely dishonest, talks about a partial refund when more than one item in the order was missing of incorrect
They don't even deserve one star.
Problem is not with the website. Problem is that they outsource their deliveries to the cheapest possible vendor for sustainability and maximum reach. This results in an inability of the Company to ensure quality service and they are at the mercy of the third party. I ordered a bouquet for my sister in law who was hospitalised and imagine their shock when her get well soon note appears along with the bouquet on a thrown away garbage piece of paper with no mention as to who has sent it. I get a message for delivery but no thanks from my sister. On further enquiry, she told me that they had no idea as to who gave them the bouquet. It was a very sad event and pretty irresponsible on the part of the Company. Worst the Company doesnt even share its complaint redressal email on its website.
Good taste and hygine products. I'll keep ordering from Winni. Very nice service provided by Simran ma'am awesome experience thank you Winni, Simran is so supportive thanks for helping! Used Winni for the first time and I'm totally satisfied with the service they provided :)
I was in the neighborhood and listen about Winni Cakes So, I decided to try it. Very helpful team, Simran ma'am is so supportive and great collection of flowers and cakes, All I can say is WOW. Delicious!
Product quaIity is so good, I am very happy timely delivery, and amazing service. Good support from simran ma'am, I love ordering from this website and they are very reliable and friendly always deliver on time. I am a very satisfied customer. 100% recommend this service.
I love ordering from this website and they are very reliable and friendly, always deliver on time. I am a very satisfied customer. 100% recommend this service. Excellent help by Simran Ma'am... Thank you!
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325
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