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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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Wine insiders had a wide variety of wines to choose from at great prices. I have purchased mystery boxes and been pleased with the variety of reds and whites and then ordered the specific ones I liked the best. I appreciate being able to choose the specific varietals that appealed to me best in future orders.
I have been pleased with every order I have placed. The shipments are always fast and accurate and their sales are amazing! I will continue to order from them!
Hi Kariann,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback and are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders has been so great over the last couple of months. The selection of wines has been amazing and the prices. The shipping and drop off has been a breeze. Thank you for everything
Hi Rob
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback and are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Good Deal, Good Price, Good Wine. Three different wine with three different taste but all with good flavor for the price that you pay. Would definitely buy again.
Hi Ken,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed the wine selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been a customer on and off for over a year, typically ordered around the major holidays. This year I have utilized Wine Insiders more frequently and have always received excellent service, follow up and delivery tracking. The wines have been very good. On occasion I have ordered a few I have not had before, some were good and others just ok. But then you have to try and step out from time to time, adventure I say. Prices are good too!
Hi SImon,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed the wine selections. If there is ever an issue with the quality of the wine you receive, please do not hesitate to reach out us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Each and every order from Wine Insiders has been delivered fast and the wine they have to choose from is excellent. This is our go to for home wine delivery. Do yourself a favor and give them a try and you will see what I am saying!
Hi Brent,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
While I'm not a fine wine connoisseur, the wines and service I've received is the best of 4-5 online merchants I've used. No reason to change.
Hi Brian!
We appreciate you taking the the time to send us your feedback. We strive to provide the best support we can to our customers and are pleased to you enjoyed the selections. We hope to keep your continued support with new selections we know you will enjoy!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your wine needs. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST. Cheers!
Been using WineInsiders for a few months now and have been very impressed with the quality of wines but even more so the service and responsiveness. Not one wine I picked was a bad choice. Looks like you got yourself a loyal customer! Cheers
Hi Fanny,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback and appreciate your continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered a couple cases of wine. I have not been disappointed by one bottle so far. Great taste and high alcohol content lol.
For sure will buy from them again soon.
Hi Amber,
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed the wine selections. If there is ever an issue with the quality of the wine you receive, please do not hesitate to reach out us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
In my original order via Groupon there was an error in what was shipped to me. Immediately after advising your company you made it good and I was very pleased with the quick turnaround and no hassle about returning any wine, or a charge for the replacement wine shipped. EXCELLENT!
Hi James,
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed all aspects of our service. We strive to provide our customers with the best experience.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
This is a great company. I ordered during quarantine so it took longer to get my order than expected, but I always got an apology and a coupon for some percentage off. The wines were very good and there was a great selection. I always look forward to my shipments.
Hi Angela!
We appreciate you taking the the time to send us your feedback. We are pleased to hear you enjoyed the selections and apologize for any shipping inconvenience.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST. Cheers!
I loved using this service in the past but recently the wines I prefer are no longer available. I had 10 or more choices when I started using the service but now it's down to 2 or 3. I will continue to use the service once those choices I prefer are again available. Note that the the logistics related to ordering and delivery are excellent...
Hi James R,
Thank you for taking the time to reach out and provide this feedback. We have recently added several new varieties onto our site along with restocking our most loved selections. We hope you are able to find some old favorites listed again and new favorites yet to be discovered!
If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at [email protected].
Sincerely,
Wine Insiders
I have gotten several cases of wine (including a couple during Covid stay at home) and have always received really nice wine for the price and quality customer service. I recommend it.
Hi S. K.
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
They have great selections. Many offerings of choose your own and super quick shipping! I have enjoyed prepacks as well
Hi Sarah,
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
A lot of interesting wine, plenty of sales, and bargains galore. Plus delivery quick and efficient.
Hi Bruce,
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wines are great tasting and the prices are really good, some wines are so good that unfortunately they are gone when we go to reorder. Also very speedy service
Hi Lilliam
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Ordering was simple. Delivery was on time and in excellent condition. Very good value for the wine I bought.
Hi!
Thank you for the taking the time to send us your positive feedback. We are pleased your experience with our service was a positive one.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST. Cheers!
It was quick shipping I guess reading some other reviews people put on that they had to wait but lets face it when the liquor stores closed down wine insiders as others were most likely overwhelmed. I thinks its reasonably good wine at a fair price.Its comes to my door I will continue with the company
Hi Dennis,
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed all aspects of our service.
We want you to take advantage of our referral promotion and give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been ordering from wine insiders for a while and I'm never disappointed. The wine is delicious, very well priced and the deliveries are quick. I have my favorites and love to share with my family and friends who can't believe the quality and price. I highly recommend wine insiders.
Hi Diane,
Thank you for taking the time to send us your positive feedback. We are glad you have enjoyed all aspects of our service and want to thank you for referring us to your frineds and family.
On your next referral we want you to take advantage of our referral promotion and give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have placed several orders from Wine Insiders over the past few years. The wines have always been high quality. They have a great selection and delivery has been fast even in the COVID-19 shutdowns.
Hi Brian,
Thank you for taking the time to send us your positive feedback. We are glad you have enjoyed all aspects of our service and appreciate your continued support.
We want you to take advantage of our referral promotion and give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sandy!
Thank you for the positive feedback! We are pleased you enjoyed the selections in the Mystery Case. We hope to keep your continued support with new selections we know you will enjoy!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your wine needs. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST. Cheers!