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Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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Great price with an awesome selection. Shipping was packed well and also extremely fast even during the pandemic
I have dealt with Wineinsiders for many years, probably over 50 case orders. I have never been disappointed with the wine I have received or their service. I recommend Wineinsiders without reservation.
Hi Ralph,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
My first time ordering from Wine Insiders-Placed order-communication very good during this covid period-and the wines are very tasty. I am very happy with the company and the wines. Will continue to order!
Hi Richard,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We love the choices and convenience of ordering from wine insiders. The prices are great and we have gotten good quality wines. The are always shipped right away and sometimes we receive them next day. Can't say enough good things.
Hi Eileen,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Found WineInsider right before MA went into coronavirus lockdown. What a great find! I have referred many people to the site. Great wines, good price, fast delivery, what else could you want?
Hi Thomas,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We have never had a bad bottle of wine. We order and it is promptly delivered... and very quickly too... every bottle is packaged perfectly... and free delivery which we love and which other wine clubs don't offer.
Hi William,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Don't waste your time playing games with special wine offers from other companies. They are usually just selling you a membership. Wine insiders cares about your enjoyment of sipping good wine. Wine insiders stands behind their products. Fair pricing, quick delivery and personal service need I say more!
Hi CinDee,
Thank you for your great rating! We really appreciate you taking the time to provide your positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have nothing but WINE LOVE for Wine Insiders! It has been a beautiful wine marriage! Awesome service!
Hi C K,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. With daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Over the years, 10+, I've been ordering a case from Wine Insiders every so often. Decent wine with which to explore and grapes from many parts of the world. Not everything matches my palette, but I've never had a bad bottle. I consider that part of the tasting experience and enjoyment of wine. My preference is white, but I'll buy a mixed case as well. I do go to wine shops and am a member of a couple of wineries as well. It's nice to be in those environments. Every so often Wine Insiders will have a real deal on a case which of course makes my wallet happy and it's easier to e-shop. So, overall, I'm satisfied with their products and service.
Hi Bruce!
We appreciate you taking the time to send us your feedback. We are pleased your experience with our service has been positive and appreciate your continued support these past 10 years.
With new selections, we know you will enjoy, we hope to keep your support for many years to come.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs. Please do not hesitate to contact us us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders has introduced me to some great wines I would not have otherwise tried. They offer great specials and excellent customer service.
Hi Trish,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
As a long time customer of wine Insides, I have never had a problem with the quality
And price of the wine. Be it a bottle or case. Unfortunately, with the long delay in shipping
The wine, it is very difficult to plan a social event with relatives and friends counting on
The wine as the principal beverage.
Hi Frank,
We appreciate you taking the time to send us your feedback. We apologize for the delayed shipping inconvenience. Although there were delays, our shipping time frame has resumed its usual 3-5 business day estimated delivery. However, we are pleased you enjoyed the selections and appreciate your continued support.
Please do not hesitate to contact us us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.Our agents are always available to assist.
Cheers!
Wine Insiders ships very quickly, has a god assortment of wines and very good deals and discounts. I will definitely keep using them for my wine purchases.
Hi Oscar,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have ordered this wine when the price is right and try different ones. I have been keeping track of my favorite chardonnays and various reds. Its a nice way to try new wines at great prices and I like that I can order and not get on a monthly automatic mailing. I can do it at my leisure. Highly recommend
Hi Donna,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I know it has not been easy during these trying times. Wine insider has been doing a good job in my opinion to keep customers happy and shipments coming on time. If for reason my shipments was delayed they have compensated me in some way. They have a great Variety and prices. Thank you wine insiders keep up the good work. Stay safe and well.
Hi Steven,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I've always received my orders promptly and the wines have been fairly priced and of good quality. My only complaint is that I will occasionally receive an email advertising 30% off or some other discount but when I complete my order, it's not there, and there's no code to put into the order to enable the discount. Frustrating.
Hi Silverius!
Thank you for the positive feedback! We are pleased you enjoyed the selections and apologize for any inconvenience you may have experienced in trying to use one of our promotions. If the issue persists in the future, please do not hesitate to contact us us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST. Our agents are always available to assist. Cheers!
I have been a Wine Insiders customer for years now. I love their selection of wines. I am crazy about all the special deals they offer. Most of all, I adore that they offer so many free shipping opportunities. There's no hidden monthly contract here; just great deals on lovely wines. You owe it to yourself to check out Wine Insiders.
Hi A C,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
All of the wines received have been fabulous. Its fun to try different wines from all over the world. It has created a bucket list of where to visit in the future.
Hi Paul,
Thanks for your great rating and for purchasing from Wine Insiders! We're glad you enjoyed your wine and hope you get to visit the places you've learned about from our selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I love wine insiders not just because their wine is always good but also for their fast and convenient delivery service, especially during a pandemic when things are stressful and complicated you can unwind with good wine. :)
Hi Jeimy,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have now ordered several times and have been extremely pleased with the choices, the prices and the timeliness in receipt of the wines I have ordered. Some of the wines are so good I will be ordering them again but it's fun to just get a variety and try them out. I highly recommend this company.
Hi Sheryl,
Thank you so much for taking the time to provide your feedback, we appreciate the great review! With daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Wine is great, they have a range a lot to choose from, price is affordable, customer service amazing. I mean what else could you ask for?
Hi Mohamed,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Answer: Hello, Carol, I apologize for that, what we can do is either provide you with a credit or a refund for those wines depending on the form of payment, there would be no need to return the bottles that you have. Please let me know what you would prefer to do. WIne Insiders
Answer: A: Absolutely! Feel free to give us a call Customer Service (800) 615-7304 Monday through Friday 9:00am 8:00pm EST.
Answer: Never had that issue., I have called them maybe a dozen times.
Answer: They are quick to fix any delivery problems. We had two errors with Fedex and Wine Insiders responded immedistely to our satisfaction
Answer: This is a very good price. I wait until they offer a price like this and then order wines that I have previous found to be very good. So take advantage of this deal and order a selection. Keep notes of what you like and reorder it the next time a deal like this comes up.
Answer: Yes, you can order by phone. I have done it several times
Answer: When you are picking your bottles, it clearly states when no longer available. Never had a substitute sent.
Answer: It is not a membership and you can order whenever you want and the prices are usually the best
Answer: No more than 5 days it depends on when you order it if that lands on a weekend but I usually get pretty quickly
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.


Hi Volk,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!