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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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I don't drive and Pa.'s liquor laws make it difficult to buy a good selection of wines. Wine Insiders makes it easy for met to get a good selection at good prices with them doing all the work.
I love being able to order wine inexpensively, have a great selection and prompt delivery. I have highly recommended them to friends and family.
Hi Maryellen,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Always something good comes from wine insiders! Great wine at great price. This enables me to try some different wines from all over the world. My favorites change with every order. If you find one you don't like, they will replace it. Can't beat this company for product and excellent personal service.
Hi Rebecca,
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been a Wine Insiders customer for several years, and I am continually impressed with the selection they offer. While I gravitate to Cabernets, I have tried many of their offerings. Over time I have identified several that are consistently my favorites. I don't pretend to know a great deal about wines, but I do know what I like. If you give these folks a chance to earn your business, you will not be disappointed..
Hi Kerry
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Many offerings with customer reviews and extensive wine characteristics. Great for a wine novice like myself.
Hi Alan,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered wine from Wine Insiders, using a Groupon, and both purchases resulted in many bottles of delicious red wine. Having had mixed results from trying to get wines at a wine store soured me on drinking wine for a while, until I found Wine Insiders. Their wines are well chosen, in ways that suit my taste.
I had one experience with their customer service, and they responded promptly, cheerfully, and accurately in the resolution of the issue I was having redeeming the Groupon.
Yes, during the pandemic, delivery times were longer than what they are accustomed to do, (due to increased demand) but they were forecast by the company, and I knew what was going to happen - no disappointment at all.
All around a great company!
Hi Jeff,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and are always available to assist you with any of your future wine needs.
If you have any questions regarding a particular varietal or promotional offer, please do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered several cases of wine from Wine Insiders over the past couple of years and never been disappointed with either the wine or the cost of doing business. Good, honest outfit!
Hi Gerald,
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Decent prices for a variety of wines from all over the world. Arrived well packaged at in a timely manner.
Hello Susan,
We appreciate you taking the time to send us your feedback. We are pleased to hear you enjoyed the selections and our fast delivery.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I give Wine Insiders a top review. Their wine has always been great, the service and delivery very quick.
Hi Patricia,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I am very pleased with the wines offered and the price. Delivery is prompt. The wine descriptions are appropriate.
Hi Louis,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been using Wine Insiders for many years. I have recommended them with confidence to friends.
You will not be disappointed.
Hi Sue,
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great wines selection with an awesome Customer Service. Exquisit wine delivered to your door. No problems at all after 3 years being a customer
Hi Omar,
Thank you for the great rating and for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
This company has sent me the wine I ordered quickly and hassle free! And the wines have all been very enjoyable!
Hi Warren,
Thank you for the great rating and for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
There seems to be a service reduction, possibly due to the Covid19 pandemic, but it's hard to tell. I was a long time happy and completely satisfied customer that suddenly stopped receiving the daily/weekly email offers, for no reason that I could determine. Upon receiving a letter from Louis recently, I filled out the questionnaire and provided my email address and preferences. After about ten days, I sent an email to Customer Service asking why I still wasn't receiving email and there were three back and forth emails that followed that had me saying what my problem was -- with everyone bowing and scraping and apologizing -- but finally ending up with my stating my preference for emails. It's now about a week or more and I still don't receive any emails except those like the one to which I am responding now. I'm really frustrated at not being able to get my name quickly added to the email offers list -- how long could that take? 15 minutes? For all the time I've spent in the last month, I could have been ordering instead still trying to get the initial complaint satisfied. Delays in packing and shipping and delivery are understandable in the current environment; failing to get my name on an email list is not.
Hello Anne,
We sincerely apologize for the inconvenience and appreciate you taking the time to send us your feedback.
Kindly check your email preference settings as our email promotions may be blocked before they reach your inbox.
Our representatives are available to inform you of any promotional offers best suited for your needs.
If the issue persists, please contact us once again via email at [email protected] or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
I have nothing but good things to say about Wine Insider. The wine is everything they say it is. Great descriptions online and it comes so fast. I've used other wine clubs and it seems to take for ever to get here, not with Wine Insider, we'll done.
Hi Eric,
Thank you for the great rating and for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Excellent on-line wine company - wide selection of products, very good prices and on-time deliveries are the norm. Customer service on-line chat resolves any problems immediately - I will continue to make them my primary supplier of wines!
Hi James,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great selection, reasonable prices, fast shipping and the convenience of having wine delivered to your door Also customer service is excellent very customer centric. Have been buying from them for over a year and will continue to do so
Hi Anthony,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Good wine delivered promptly. Haven't had a bad bottle and I've been ordering for quite a few years now.
Hi Jane,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
In the past 6 months FedEx has said "no one was home to sign when I've been home whole time, when I complained had to wait all next day AGAIN. Poor customer service both party's. I gave excellent review previous but will not order again bc Of shipping issues, oh and once FEDEX dropped my wine. Busted bottles sent back to NY but shows as delivered? Didn't tell me. I had to call.
I've now had to hang sign telling FedEx driver what to do
Hi Brenda,
We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. Our agents are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I always buy our wines from Wine Insider company. The price, quality, and time of delivery are reasonable and appropriate. I recommend to my all friends.
Hi Reza,
We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. Our agents are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Flora,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with of our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!