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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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I have been enrolled in at least six different wine clubs. Wine Insiders is the only one I voluntarily go back to month after month. The wines are extraordinary, and I cannot believe the fair prices. I highly highly recommend Wine Insiders to literally everyone!
I received a nice selection (12 reds) at a reasonable price and it arrived in a few days. Will definitely order from them again
Hi Doreen,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I get emails from wine insiders all the time. I love that I can pick and choose my favorite wines. The price of these wines are so much cheaper than what you pay in stores. I love that in a few days the wine is delivered to my door. And often times the deliverer will bring into my house. It is so very convenient. It certainly beats dragging and lifting bottles of wine from the stores. If I ever have a problem I can call and the sales people I speak to our wonderful.
Hi Fran,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
We've been with Wine Insiders since we moved into our new house with a wine room three years ago. Our builder gave us our first case of wine from Wine Insiders, and we haven't looked back. We have discovered a number of very good wines at great prices that aren't available elsewhere.
Hi Stewart,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I want to buy wine when I want and don't want to join a club. Here's everything I want: good value, no shipping, no unwanted cases.
Hi Marc,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Their wines are awful, especially the reds, which are either watery, flat, bitter or strangely flavored. The wine is from obscure labels; if you ask a liquor distributor about any of them, they'll give you a blank stare. These are wines distributors don't want, and Wine Insiders buys them at low prices and resells them at a profit. I stopped buying from them after many unsatisfactory wines. They promise a refund, but if you complain more than they like, they give you a store credit instead. After awhile we realized we were simply being sold more bad wine, so we stopped buying from them.
Hi Mary,
Thank you for taking the time to send us your feedback. We sincerely apologize for the inconvenience. Please reach out to our customer service team for assistance in resolving this concern. Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
I've been purhasing wines from Wine Insiders for several years now and have loved 99% of what I try. Their sales are fantastic because I get to try some wines that I hadn't yet purchased. You are not obligated to purchase anything, it's not a club & that's one of the many great features Wine Insiders. I order roughly four times a year and keep extra on hand to bring to a friends house, to a restaurant or to give as gifts for birthday's and house warmings. You will love the wine, the great selection they have, the great prices and their fast shipping.
Hi Gina,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Shipped in time. Correct order. Quality product at a very affordable price and reasonable shipping. Will buy again.
Hello Regan,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
There are wine stores and many wine clubs. None of them beat Wine Insiders. I've been a customer for many years and I exclusively buy my wine here. I have a collection of over 150 bottles, and I keep adding to it whenever I see something new on their site. The prices are unbelievable and the selection is enormous. I take pictures of labels of wines that I really like so I can be sure to order more of the same in a future order. Free shipping, great prices and an unbeatable selection. What's not to like about Wine Insiders? If you're a current customer you likely know what I mean. If you've never tried them, I suggest you do. You won't be disappointed.
Hi Benjamin, Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I ordered 2x. 1st time they didn't send the free gift. 2nd box they didn't either and it was supposed to be all red. I got chardonnay and rose wine which is NOT red. 4 out of 15 bottles I paid for. 2 bottles the cork wasn't top notch so it crumbled and fell into the bottles and I had to stain wine in a paper towel which lost alot. Contacted customer service and they did NOTHING! They lie and say 100% customer satisfaction which is pretty unprofessional! They take your money and don't care about their customers.
Hi Tracy, Thank you for taking the time to send us your feedback. We sincerely apologize for the inconvenience. Please reach out to our customer service team for assistance in resolving this concern. Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Very good wines priced inexpensively shipped right to your door. The great majority of the wines I've ordered, I've been very pleased with. Over the past few years that's over a couple hundred bottles.
Hi Gregory,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Joined the Geoffrey Zakarian $14.99 shipping only special.
Was not expecting top flight but the three wines sent were extremely underwhelming.
Surprising considering I was expecting a good selection to entice me to join.
Hi Kevin,
Thank you for taking the time to send us your feedback. We sincerely apologize for any inconvenience regarding the selection you received. We value your input and would love the opportunity to rectify the issue. Please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST and reference the issue along with the email address associated with your account.
We look forward to hearing from you!
OK... so it was bound to happen. After years of ordering a case every few months (many I give away as gifts so don't worry about me) I got my first bottle that was well. Just not great. So I called customer service. The young lady pointed out that I had two bottles that were the same and she cheerfully gave me a credit for both. No hassles... just the opposite. Just good old fashioned customer service. Still my favorite company!
Hi Glenn,
Thank you for the great rating and positive feedback. We value your input and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I'm no wine aficionado, but I do enjoy a nice glass of wine with dinner. That said, I'm enjoying the selection from Wine Insiders. They offer fantastic deals that allow you try a wide variety of wines - some deals as low as under $7 per bottle. There's no pressure to choose just the right wine, because they've done that for you. I haven't had a bad bottle yet (and at those prices, it wouldn't be a horrific thing if I did!). Bottles are shipped free, well packaged and generally arrive within 2-3 days of ordering. There's no subscription - just choose a deal and order whenever you're running low. Kudos!
Hi Lisa,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
The communication from the start was amazing. I knew where the box was and received periodic updates along the way. And each wine we have tried so far is great. The quality, price and service will have me placing another order for certain.
Hi BJ,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our agents are always available to assist you, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We love getting our wine from Wine Insiders! Perhaps you may ask, why? First off, their customer service is impeccable! The prices on their wines are amazing and the selection is wonderful! We love getting the mystery boxes and never have been disappointed. The shipping is fast too!
Hi Patrick,
Thank you for the great rating and positive feedback. We value your input and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Treat yourself to a wide variety of wines at an affordable price. I've used Wine Insiders many times and have always been satisfied with my selection for taste.
Hi Alfred,
Thank you for the great rating and positive feedback. We value your input and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders have earned our respect by their customer service area. In addition, we have received some very fine wines. We certainly recommend the company.
Hi Gary,
Thank you for the great rating and positive feedback. We value your input and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been a customer of Wine Insiders for several years and use this site to keep my cellar well-stocked. It is NOT a subscription service so you don't have to take regular deliveries of decline shipments. You just order when you are ready. Finding what you are looking for is easy or they offer periodic specials where they will send you a curated order so you can try something new. Shipping is easy and arrives quickly. You can also have it delivered to a drop-off location where you can pick it up on your schedule.
Hi Greg,
Thank you for the great rating and positive feedback. We value your input and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders provide amazing wines. Choice of white or red or a mix of both. The wine offered has great variety. The wines are all delicious.
Hi Jay,
Thank you for the great rating and positive feedback. We value your input and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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Hi Laura,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers