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Wine Insiders

3.5

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Wine Insiders Reviews Summary

Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.

This summary is generated by AI, based on text from customer reviews

service
232
value
235
shipping
235
returns
70
quality
231
This company responds to reviews on average within 117 days

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Derek C.
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I use this website all the time to stock up on fun wines. They have good prices and good sales and shipping is always fast. Never had any issues with delivery or broken bottles. Watch out for deals and you'll walk away with a bunch of wine for not a ton of money.

Date of experience: March 26, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Derek,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

California
1 review
0 helpful votes
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Love it!
March 28, 2021

I've been ordering from Wine Insiders for a couple years and always enjoyed the wines I've received, but once covid happened and we couldn't leave our homes, it has been a godsend! They have a great selection, it's so easy to choose and order and it ships right to my front door super quickly! They also have great deals and fun promotions often. I highly recommend Wine Insiders to any wine lovers out there!

Date of experience: March 26, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Rika,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Colorado
1 review
0 helpful votes
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I love the mystery boxes. It's like Christmas for adults! Such an amazing value, and fun for trying new things! They also make it so easy to order and have delivery. You find what you want and then they have great sales!

Date of experience: March 26, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Erynn,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Utah
1 review
0 helpful votes
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We enjoy Wine Insiders. It's nice to get wine delivered to your door. Prices and quality are very good.

Date of experience: March 16, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Ruth,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

North Carolina
1 review
2 helpful votes
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Great Wines at Great Prices!
March 17, 2021

I have purchased from Wine Insiders for several years now and am really happy with the company. I get great wines at great prices. My friends often ask me where I got such a great wine. Shipping is free at 6 bottles, although I usually buy more and enjoy a free gift as well. Plus, they have a satisfaction guarantee. Once I received a bottle that neither my husband or I liked. I contacted them and they refunded my money. Easy website. Quick delivery. Just really pleased with Wine Insiders!

Date of experience: March 16, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Maria,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience and are always here to assist you with your future wine needs. We sincerely value your input and continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

California
1 review
0 helpful votes
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I have been ordering wine from Wine Insider for over a couple years and I love almost all the wine! Every once in a while I get one I do not like, but maybe 1 of 20. They offer to refund on the one you don't but they get so much right that I do not bother. Good fast delivery with Fedex. Great Price/Service. Highly recommended.

Date of experience: March 15, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Edgar,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Michigan
1 review
0 helpful votes
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I've yet to be disappointed with the quality of wines I've purchased from Wine Insiders. Prices are extremely competitive and free shipping is received within 2-3 days from when I place my orders. I may not always like the wine I chose, but that's the best part or ordering, discovering wines I like. I recommended Wine Insiders to everyone I know who enjoys wine. In my opinion, it's worth your first order, then you can decide for yourself.

Date of experience: March 13, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Jason,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
1 review
0 helpful votes
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World class wines delivered at very affordable prices. Ordering is easy and the packaging is great.

Date of experience: March 8, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi David,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Illinois
1 review
0 helpful votes
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Love the selections of fabulous wines. Priced right and love the option to ship to Fed Ex or nearby Walgreens.

Date of experience: March 5, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Marianne,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Texas
1 review
0 helpful votes
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I love Wine Insiders. They offer specials almost monthly. I like dry wines and I've had some wines I like better than others but there has never been anything I simply didn't like. Free shipping on 6+ bottles of wine is one of best deals I've seen. I usually get 12-15 bottles and some places won't pay shipping on a case!.

Date of experience: February 27, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Frankie,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Massachusetts
1 review
0 helpful votes
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We buy mixed cases of their inexpensive white wine assortments. We like the variety and have never gotten a poor bottle.

Date of experience: February 27, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Robert,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Florida
1 review
0 helpful votes
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Love my wine
February 28, 2021

I've been using wine insiders for a couple of years now and have never been disappointed. Sure, some wine is not of my liking, but for the most part every bottle has been good. I use the one's I don't like as gifts. Price is my reason for buying these wines, and I repeat the purchase as my supply gets low. My rack holds 24 bottles and I keep it fully stocked. I drink mostly red wine so I can't comment on the whites. When we did a lot of cruising, I sometimes brought a couple from my collection. I also bought bottles on board for $40.00 and they were not even as good as the $8.99 wines I got from Wine Insider. That is why I stick with them as I can't find better wines at those prices.

Date of experience: February 27, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi George,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Pennsylvania
1 review
0 helpful votes
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WineInsiders has saved me from going to my local liquor store to purchase my monthly supply of wine. I'm a quadriplegic that loves to be in the kitchen and views wine as an essential ingredient to good food. Due to Covid-19 restrictions, I'm better off ordering wine from home. In Pennsylvania, there is no convenient way to purchase wine from our liquor stores online. The WineInsiders experience has been a lifesaver for me. Thanks to WineInsiders, I can still enjoy great wine and stay safe throughout this pandemic! J Chesla

Date of experience: February 26, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi John,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
2 reviews
1 helpful vote
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Wine quality
February 28, 2021

This site has a wide variety of wines. If you do a little homework you can find some great bargains.

Date of experience: February 26, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Carol,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with our service. We would love to help you out with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Ukraine
2 reviews
1 helpful vote
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Great wine selection with inexpensive shipping to my home.
Always great value and great customer serviceand price, we are happy customers. Excellent website, easy to navigate.

Date of experience: February 24, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Edmund,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

California
1 review
1 helpful vote
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Good wines, low price
February 22, 2021

I purchased the introductory six bottles (reds and whites). Given the low price coupled with the disappointment of receiving mediocre wines from a few wine clubs that I subscribe to, I didn't expect much insofar as taste and quality. I was pleasantly surprised with the bottles that I've tried so far and will definitely be ordering in the future. It is worth noting that this is not a wine club. There is no obligation to buy after your first purchase, which is a plus for me as I'm on the eve of breaking up with yet another wine club. And did I mention fast free shipping and coupons off of future orders? Yes, please!

Date of experience: February 21, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Ayan,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Indiana
1 review
0 helpful votes
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He has never had a bad bottle of red wine in 3 years from Wine Insiders!
I get him a case for almost every holiday as my adult children are also red wine drinkers.
Best thing, no obligation to belong to a wine club.
If ever I can't order on my iPad, I just give them a call. Employees so kind and knowledgeable!
Thank you

Date of experience: February 20, 2021
Jordan S. — Wine Insiders Rep
over a year old

Hi Nancy,

Thank you for the great rating and welcome to Wine Insiders! We really appreciate your positive feedback. Our representatives are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Colorado
1 review
0 helpful votes
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I have ordered several times from Wine Insiders. The International white and reds and patio sipping wines were delivered as expected and have been very good. I like that I did not have to join a club or sign up for an ongoing wine subscription. When I need wine, I can order. Groupon coupons are also a good way to save on multiple bottles.

Date of experience: February 12, 2021
Crystal G. — Wine Insiders Rep
over a year old

Hi Deborah,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Pennsylvania
1 review
0 helpful votes
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Great experience
February 13, 2021

This was my first order with Wine Insiders. The website was very easy to use. I recieved my order within 4 days. The wine was a great value and delicious. I will definitely order again. It would also make a great gift to send to family and friends.

Date of experience: February 12, 2021
Crystal G. — Wine Insiders Rep
over a year old

Hi Kimberly,

Thank you for the great rating and welcome to Wine Insiders! We really appreciate your positive feedback. Our representatives are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New Hampshire
1 review
0 helpful votes
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What's not to like?
February 13, 2021

I wanted to try some different wines but I didn't want to pay an arm and a leg. Enter Wine Insiders. I can order as often, or as infrequently, as I like. As much or as little and shipping to my office has been fast and flawless. Absolutely no complaints. Quality wine, discount prices, fast shipping, and no issues. Every mail order company should sit up and take notice.

Date of experience: February 12, 2021
Crystal G. — Wine Insiders Rep
over a year old

Hi Melinda,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

From the business

Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.


wineinsiders.com
Los Angeles, CA, United States