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WigSis

1.5

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WigSis Reviews Summary

WigSis has a rating of 1.5 stars from 772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigSis most frequently mention human hair, return address and customer service. WigSis ranks 244th among Wigs sites.

service
193
value
189
shipping
192
returns
179
quality
189

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Colorado
1 review
1 helpful vote
Follow Michelle B.
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Ripoff!
August 31, 2017

I ordered a wig on 7/24/17 and I am still waiting on 8/31/17. Order from TLC, Vogue Wigs or Headcovers. Wigsis is a scam. The latest email after I asked for a tracking # is that is was shipped by courier on 8/24/17. Must be a covered wagon because it has been 6 days and I still have nothing. They give no tracking #'s and I can only imagine it what the wig will look like if I get anything.

Date of experience: August 31, 2017
Canada
1 review
0 helpful votes
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Scammers!
August 29, 2017

Do not buy anything from this scam company! The wig smelled like oil, wrong color, wrong style, and no refunds! They offered 10 percent off my next purchase what a joke. Also PayPal is backing them so my next complaint is too them!

Date of experience: August 29, 2017
Canada
1 review
1 helpful vote
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Shame on you!
August 26, 2017

I'm not sure if I was insulted, shocked or humiliated when I received my wig from this company. The wig was nowhere close to what I ordered with respect to colour, style or quality. I totally wasted $200! DO NOT ORDER FROM WIGSIS!

Date of experience: August 26, 2017
Ohio
1 review
1 helpful vote
Follow Tammy T.
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Please Please Please don't buy any wigs from this company. They advertise human hair wigs but send you a cheap synthetic wig instead. Getting a refund is impossible, you will get the runaround. They offered to give me ten percent off on a new wig. I opted to keep the wig instead. These people are in the rip off business!

Date of experience: August 17, 2017
Washington
7 reviews
7 helpful votes
Follow O W.
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A total rip off!
August 17, 2017

The wig I received is not even close to the one I ordered, it is not even a hairstyle. It is just a mess of plastic hair. The 'bangs' come to my chin. The chin length wig is below my shoulders in strange layers. Total waste of money. HUGE disappointment. Do not purchase from this company.

Date of experience: August 16, 2017
Canada
1 review
1 helpful vote
Follow ioana m.
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THE PICTURE IS NOTHING LIKE THE ACTUAL WIG.
MY WIG DIDN'T FIT PROPERLY AND THE COLOR WAS NOT EVEN CLOSE TO WHAT I PICKED FROM THEIR COLOR CHART.
I ASKED FOR A REFUND AND REGARDLESS OF MY COMPLAINS, THEY TRIDED TO CONVINCE ME THEIR WIG IS GREAT. I KNOW I WILL NEVER GET MY MONEY BACK.
DO NOT MAKE THE SAME MISTAKE!

Date of experience: August 15, 2017
Texas
1 review
0 helpful votes
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I don't want anyone to be taken advantage of like they are trying to do me. I don't mine paying for anything that I order but I want quality merchandise. How I look is important to me, I do not want to look like a Halloween Witch. Anyone want to see these pictures I will e-mail them to you so you can judge for yourself. Wig sis should a shame of themselves. I took them to my beautician and everybody just fell out laughing at these wigs.one client said that's why I don't buy things off the internet. This is a perfect example. My beautician said send that mess back this is not human hair. And it's humanly impossible to do anything with it.

Date of experience: August 14, 2017
California
1 review
2 helpful votes
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Rip off company!
August 13, 2017

They do not refund! I started from day one when I received this gross looking wig (it looks like a rug, and the color was awful, and the fit is awful) I requested a refund and was told NOT TO RETURN to the shipping address wait for a approve after several days I was told the item would look good on me! The pictures they promote are nothing like the product! I wish I had read the reviews before I ordered from this company. Do not fall for thier deciteful advertising. It looks like I have bought a lesson!

Date of experience: August 13, 2017
Massachusetts
1 review
1 helpful vote
Follow RUTH T.
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PLEASE DON'T MAKE THE SAME MISTAKE AS I DID; I ORDERED FOR A WIG IN MAY OF 2017 NA DIT WAS DELIVERED IN A FEW DAYS. HOWEVER, IT DIDN'T LOOK LIKE THE IMAGE THAT WAS POSTED ON THEIR WEBSITE. I ASKED FOR MY REFUND BUT THEY REFUSED AND INSISTED ON ME KEEPING THE WIG OR GETTING ANOTHER ONE AT A REDUCED PRICE. HOWEVER, I CANT USE THE WIG BECAUSE ITS VERY THIN AND THE LACE IS SHOWING AT THE BACK NEITHER DO I WISH TO GET ANY OTHER PRODUCT FROM THIS COMPANY.

Date of experience: August 13, 2017
West Virginia
1 review
1 helpful vote
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Just received my 2 wigs today in color 2N which was supposed to be a frosted blond blend. Much darker than appeared on screen. The short lace front (HW*******) was extremely short with VERY long thick wavy bangs (I think you would probably have to cut most of the bangs off to get rid of that extreme "finger wave") and so much hair it looked like a pompadour in front. The blond straight short wig (HW*******) was somewhat better in color but the hair at the very center of the crown was stitched with coarse WHITE thread which was very obvious and the way the hair is sewn in there is no way to "tease" it to cover up the white stitching. As others have said, the wigs are very shiny and not natural looking at all. I spent $254 and they aren't even good enough to just wear around the house. It took six weeks to receive the shipment from Singapore. My mistake was in just reading the reviews posted on their website. After reading these reviews, I'm not even going to waste my time trying to get my money back. I will continue to go to our local wig shop where I can at least try them on for color and style and get them trimmed.

Date of experience: August 12, 2017
Georgia
1 review
2 helpful votes
Follow Wendy W.
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I've already written a review. Allow me to stress the following.

The majority of women who buy wigs are suffering from cancer and other Disorders that cause hair loss.

WigSis preys on these women. It's wrong. It's heartless. Find a business who cares for you. A store who will help you and care for you. Because that's not what you'll get from this "company". They will make your life a living hell.

They send you personal emails. They don't send business emails from a well established company. Paula Young may be an option. Buy beware of any internet purchase.

Date of experience: August 10, 2017
Tennessee
2 reviews
3 helpful votes
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Horrible!
August 9, 2017

I should have checked these reviews before buying this item. It took a long time to get it and then it is completely different than what I thought I would get. I wanted a medium blonde shade and it looks almost white. Besides it is long and starchy feeling like it was taken off a dead body.

Date of experience: August 9, 2017
California
1 review
2 helpful votes
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Perfection!
August 9, 2017

I have never worn a wig before. I bought one because I am in the process of going natural and growing my unaltered hair out. I love the wig and the way it looks. I'm definitely going to reorder this one and some others in the future. The shipping was very fast: four business days! Thanks!

Date of experience: August 8, 2017
New York
1 review
5 helpful votes
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CROOKS! DO NOT BUY!
August 2, 2017

Waited over 2 months to receive wig. It is a very POOR QUALITY wig send in the WRONG COLOR!
Looks NOTHING LIKE THE MODEL PICTURE.
They bait and switch.

Emailed them the same day and now they are giving me the runaround and said I won't receive a full refund.

They do not honor the return policy.
SCAMS I don't know how they get away with it.
Wish I read the reviews first.
Amount of loss $120

Date of experience: August 2, 2017
Illinois
1 review
5 helpful votes
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I was bamboozled
July 31, 2017

I knew the moment I took that horrid thing out of the package that it wasn't fit to wear. To say it was hideous would be an understatement. The color (no color know to nature), the cut, the shedding of the so-called "human" hair... it looked like a cheap rug. I was feeling very vulnerable when I ordered this wig. I read the positive reviews on the website and, sadly, believed them. I was so bamboozled. I immediately wrote to the company complaining. "Daisy" answered me back quickly (that was positive) and asked me to send photos of the item and packaging, which I did. What she wrote back was, "no offense, but the wig looks fine". They offered me 10% of my next purchase.
Here's what I did: I ordered the wig with my Visa, so I called them and requested to dispute the charge ($113). The were super helpful. They credited my account the FULL amount while the claim is being disputed. I fully expect this sham of a company, WigSis, to not dispute my claim. We'll see. Bottom line. You CAN do something. If, like me, you ordered with a credit card, call the credit card company and file a dispute.
This wig... I don't even like being in the same room as it. It's evil! Scary clown evil.

Date of experience: July 31, 2017
Texas
1 review
4 helpful votes
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SCAM!
July 29, 2017

The wig I received is NOT the wig I ordered! I sent pictures and explained that I would like a refund or have to correct wig shipped. Was told only a 10% discount on my NEXT order will be all. I am filing a dispute with my bank. Don't throw your money away to this fraudulent company!

Date of experience: July 28, 2017
Maryland
1 review
9 helpful votes
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Ripped off
July 25, 2017

I spent over 180.00 for a wig which was suppose to be human hair. When I received it, the color was yellow and looked nothing like the website picture. After about 10-15 emails getting the run around to try return it, I was offered a 20.00 refund! Also, the website said money back but they will not give it to you. Please Please do not buy from them - total rip off!

Date of experience: July 25, 2017
Arkansas
1 review
5 helpful votes
Follow Nanette F.
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I sent the wig back because it was not the style that I order the pay $21.95 to have it shipped back to them they've been saying they have never received it my post office said they did receive it I've been fighting with them for over 2 months and basically I lost $210. Plus the $21.95 and shipping it back PayPal was helping but after one month they backed out on me so even PayPal's useless don't send your item back because you'll lose that? I would never buy from them again buyer beware

Date of experience: July 20, 2017
New York
1 review
4 helpful votes
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I ordered 2 wigs. The color was not close to the color chart. I emailed them with the pictures. They said the color looked good and they would give me a 10% discount for another wig. The wig looked horrible, nothing like the picture. It looked fake not human hair as advertised. It looked like a truck ran over this wig. What a waste of money. Horrible product and customer service.

Date of experience: July 19, 2017
Texas
1 review
3 helpful votes
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TOTAL SCAM company!
July 19, 2017

Horrible product, Horrible customer service! They claim to have a customer satisfaction guarantee but that is a joke! I ordered one wig that was said to be featured as shown in picture... when I got it I opened up and they did get the color right but it looks NOTHING like the picture shown! I was told to take it to a stylist... Are you kidding me? Yes I know it might need styling but by the looks of it I think it needed a major overhaul! Then I contacted them an said I wanted to return this and they said I could keep this one and for 10.00 more they would make me a new one... Yep I was a sucker! What I got was a BLACK wig that looked like this one! What?! I was told it could take a month to return and would cost a lot... really? I am already out over 200.00! I filed a complaint with Paypal and the seller offered me 35.00 refund and I could keep the wigs! I think I will send these wigs to the local dump... I would burn them but I don't know what kind of toxic fumes they might emit. PLEASE DO NOT ORDER FROM THIS COMPANY!

Date of experience: July 19, 2017