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WigSis

1.5

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WigSis Reviews Summary

WigSis has a rating of 1.5 stars from 772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigSis most frequently mention human hair, return address and customer service. WigSis ranks 244th among Wigs sites.

service
193
value
189
shipping
192
returns
179
quality
189

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Hong Kong
2 reviews
1 helpful vote
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Very Realistic
January 22, 2019

I find this wig very feminine and I am really pleased with it. Just ordered 3 new ones! My chosen color is blond is really lovely. I'm happy with the natural color. People who don't know I wear a wig ask me about my stylist! Really love it!

Date of experience: January 22, 2019
Texas
1 review
3 helpful votes
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SCAM!
January 19, 2019

Ordered a wig with dark brown undertones and blonde highlights and layers. Got a piece of crap that looked NOTHING like the item they advertised. 4 weeks later, still being given every excuse in the book, told I can't receive a refund unless I return the wig yet, they refuse to give me a return address. DO NOT ORDER FROM THESE FRAUDS!

Date of experience: January 19, 2019
New York
1 review
2 helpful votes
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Horrible, Not human hair
January 14, 2019

Not human hair and it's not what u ordered I just received my lace front wig today and I didn't even have to put it on to no it's not human hair, looks like it's worth Five dollars dead dog hair, I'm so disappointed there's no return label what so ever never even tried it on because I no the difference btw human and fake hair, I put in weeks ago to cancel my order even before it shipped out and they still sent me this $#*! I want my money back I have to go Thur my credit union as a fraud claim on this company I'm so piss and disappointed a waist of money and time dealing with them? Oh let me add PayPal is just as guilty as them
They were no help to me in resolving my issues with they horrible company scams that's all there is people please be aware never order from wigsis) they Scam me outta my $161 just look for your self cheap wig

Date of experience: January 14, 2019
Florida
1 review
2 helpful votes
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The wigs are synthetic and look fake. Ordered 4 and received one cheap wig that was the wrong style and color. Complete rip off.

Date of experience: January 5, 2019
New York
2 reviews
3 helpful votes
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Fraud Alert
January 2, 2019

This is a scam company. I do not recommend this company to anyone, only if you're ready to fight for your money back. I'm on the 18th email by now and they do not let me return they crappy wig. I'm filing a complaint at my credit card company to reject the charges they made and I will file a complaint at the federal trade commission. It would help if many of us would do the same, so we would have the chances to shut this fraudulent company down. www.ftc.gov ( for the rereport

Date of experience: January 2, 2019
Missouri
1 review
0 helpful votes
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Nothing Good
December 11, 2018

A total waste of everything. Got what I guess you could call a wig same day started emailing this company about everything from exchange to refund. I am not up to 12 emails and after no answer back from the last one which was supposed to how much I would except. I paid 92 dollars for my wig so far they offered 5 and 10 dollars what a joke. Will not give return address where to send back wig only that will be very costly to return the wig. So seems like other to getting a very poor excuse of a wig I am out of everything else lesson learned.

Date of experience: December 11, 2018
Texas
1 review
0 helpful votes
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FAKE
December 8, 2018

Please don't truste in this website all is a fraud, I sent a message by FB and then they blocked me.

Date of experience: December 7, 2018
Canada
2 reviews
4 helpful votes
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This company will not process returns and the product is inaccurate and low quality. The hair color was vastly different than the website photo. The netting is thick and visible. Pretty awful and unwearable. I followed all instructions for return in accordance with their return policy and they simply asked me to please try it again. They stated, "We think you will look very nice in this wig. Would you mind try it once more?" After a number of emails, they stated that they would not allow a return because it was a custom made wig and it cost them a lot of money to make. They stated: "Please consider our position." They offered me 15% off my next order. Terrible company. Had I known that the wig was nonreturnable, I would never have ordered from this company. I hope my warning saves other people money. Sadly, my money was wasted.

Date of experience: December 4, 2018
Utah
1 review
2 helpful votes
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Buyer beware!
November 30, 2018

This company is awful, please be careful. I bought a wig, they sent a cheap horrible wig, wrong style, color and length. They will not return my cost even after I sent confirmation delivery receipt. Buyer Beware. Cost to send back 58.00 and they sent the wrong wig. Now I'm out 360.00.

Date of experience: November 30, 2018
Texas
1 review
2 helpful votes
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Wigsisi is a scam
November 30, 2018

I ordered 3 human hair wigs and they look absolutely nothing like the photos in qaulity, style, and color. They also make it impossible to return their product by not providing a return address and going back and forth with you in email, asking you first to send lphotos lf their peoduct and then offering to send you more wigs. Check out claims against them from the Better Business Bureau before you engage with them - all the documented experiences are very similar to mine.

Date of experience: November 30, 2018
Oregon
1 review
1 helpful vote
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Scam from China!
November 26, 2018

Been going around and around trying to get my money back. Returned it but they say they didn't get it. It's been months and still no refund. Stay away from this co. From China, they are a scam for sure!

Date of experience: November 25, 2018
Texas
1 review
3 helpful votes
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This company is the worst company I have ever dealt with! It was a $200 wig and not al all like the color or quality as shown in the picture! They refuse to give a return address and I contacted them immediately. They even said they would make another for a 15 percent discount! What a joke!

Date of experience: November 6, 2018
Italy
2 reviews
7 helpful votes
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IT'S A SCAM
November 5, 2018

I believed it was a joke when i saw the wig! It was an ugly plastic wig, maybe its value is 5 euros! I spent 160 euros for an HALLOWEEN WIG! This is not accettable, and its a SHAME they are still online...
Don't waste your timeand money with them, I' ve called paypal and I hope I WILL have back my money.
This website is a FRAUD and it must be closed!

Date of experience: November 5, 2018
New York
1 review
8 helpful votes
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If you saw my original review you'll see that I was scammed by this terrible company. I was determined to get my money back and I did. Because of timing I originally had to settle with Wigsis for just $40. This was because I started a dispute through PayPal but they didn't give me enough time to fully work through it due to a vacation I was going on. I wrote an email to the CEO of PayPal complaining about Wigsis letting him know that his customers are being ripped off by this company. As a result of that email PayPal refunded the remaining amount that I had spent on the wig. I wish it had been Wigsis that had been made to pay me the refund but I'll settle for the fact that I did get all my money back. Ladies do not give up! Write/complain/do whatever you have to do to get resolution.

Date of experience: October 31, 2018

Am demanding a full refund from wigsys
September 22, 2018
Previous review

I wish I had visited this page before placing my order with them. Of course it arrived and was absolute crap. I don't need to repeat what all of you have already stated. My question is - how did you get your refund Julia? I have listed a complaint with PayPal and am waiting fir a response. In the meantime I'm emailing back and forth with these scammers demanding a full refund. Any advice/input greatly appreciated.

Date of experience: September 22, 2018
Kansas
1 review
4 helpful votes
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A negative rating
October 10, 2018

I am also, one of the ones that got ripped off from this company. The wig looked NOTHING like the picture that I ordered from. It was cheap and looked like a dollar store halloween wig. I am out $100 and very pissed off. They were stupid enough to offer to make me another wig using a different wig factory, but I had to pay another $40! I am just sick. Live and learn.

Date of experience: October 10, 2018
California
1 review
4 helpful votes
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Scam
October 3, 2018

I ordered a chin length wig, styled much like my own hair.
I received a shoulder length wig with the funkiest bangs. It's a lot of thick plastic-like hair that I would never try to style for fear it would melt. I look link a man in drag with it on.

Date of experience: October 3, 2018
NL
1 review
6 helpful votes
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Huge scam! Warn everybody!
September 30, 2018

Wigsis is a horrible company. I ordered a wig and it did not look like the picture at all. I could not uese it. It was also not the right size. They gave me the run around after I emailed them to send me a return address. I asked them for a refund. They wanted pictures, that´s where I began to suspect that something was wrong... Why? They came with unacceptable offers, to make me another wig for half price (why would I want another wig after one disappointment?), refund 10 euros if I kept the wig, and more crazy stuff. And, how it cost them so much to produce the wig and I should please understand... LIKE I CARE! It cost me 182 Euros, which they have no intention to refund. Talk about bad business, and I told them so. I am tired of those stupid mails they keep sending me. Bad English. I would want to warn everyone NEVER TO ORDER FROM WIGSIS! ZERO STARS! Thieves...

Date of experience: September 30, 2018
Kansas
1 review
5 helpful votes
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I was not able to give it 0 stars! But that was my actual choice!

I was told I had a custom order which could not be returned. But what I got was not even close to what I ordered! I ordered a Caucasian wig; got a wig with Asian hair. I am not Asian! I also tried to tighten the clip on the back of the wig and the place it clipped onto immediately ripped. These wigs are cheap! You do not get what you order. And the company does NOT stand behind their products. Please spend a little more and get a better product!

Date of experience: September 29, 2018
Arizona
1 review
17 helpful votes
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Scam
September 28, 2018
Updated review

Just an up date. My bank did refund all the money to my account. Ladies please read the reviews, before you buy. This is a very bad scam. Making lots of money with their stolen wig pic's from other good wig companies. Russia is scamming us again. Please report this if it happens to you. Get your money back. Hugs and good luck, Laura
P.S. Don't give up. Xoxoxo

Date of experience: September 28, 2018

SCAM
July 22, 2018
Previous review

I ordered a wig from them, it came Wednesday, I emailed them I wanted to return it, it was not what I ordered, I stopped payment of the wig, and I will talk to a lawyer for a class action suit, so far there are 300 + people that did not get refund, so please let me know if your one who wants to take them down. I looked like thing from the, show Munsters. She said the wigs were handmade, in Canada, really. More like on a slow boat from China. If you have not ever ordered from them, DON't, huge scam. The BBB, had received complaints and will look into this more... If we do not act they will just keep pocketing the money. Worst I have ever had to deal will. Lesson learned.

Date of experience: July 22, 2018
Michigan
1 review
6 helpful votes
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This company is a big scam.
September 25, 2018

I also did not read the reviews and I purchased 2 wigs due to an upcoming surgery that I will be having and I won't be able to fix my own hair. I thought it would be nice to have something I could just slip on that would look somewhat like my own hair. Boy was I WRONG! Both Wigs I received were not anything like the pictures on-line. I immediately began e: mailing them to let them know I was unhappy with my purchase, needed a return address or label to return them for a full refund. I have been going around with them for two weeks now. They asked me to send pictures! Which I finally did. Now still waiting for their response! I am not going to hold my breath after reading these reviews. Looks like I am also out $250...

Date of experience: September 25, 2018