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WigsBuy has a rating of 2.2 stars from 690 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 26th among Wigs sites.
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I bought a wig and it was the wrong color and too small. The customer service department will not take the return even though we never wore it and really just wanted an exchange. Also the wig reaked of cigarettes. Do not buy from them.
Yesterday I received one of their wigs, and I ordered it on 28th December, so it is a relatively quick delivery, because it came from Hong Kong and I received it in Spain. The item is exactly how I wanted it. I'm very happy with their service.
Everything went fine with all of my orders except one, in wich case the customer service were very helpful and after making everything clear I've received my order with express delivery.
Will definitely buy from wigsbuy again!
These people love our african american hard earned dollars! It's unbelievable the lengths they go to to RIP us off. I wish I did my research b4 I made them rich off my 147.00 bucks!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Wigsbuy Team
I'm extremely impressed with this site. I was worried because of all the negitive reviews but I will be using this site from now on. I'm very satisfied. I received my order quickly and it was the standard shipping. The hair is beautiful and better than I expected. Not a single complaint from this happy buyer!
Hey everyone i have ordered two wiggs from wigsbuy and so far they are the best. I have cancer and i just finished chemo so i needed a good strong wigg and thats excatly what i got. I loved both of them. They were exactly how they looked in the detail description and in the picture. Iam 100% satisfied and you will be to. I wouldnt order my wiggs from anywhere else.
Great site for wigs
I've ordered 2 times for my wigs here and both of them are coming on time. Great website and excellent service! Will come back. THANK YOU!
Excellent service, this was my first experience of buying wigs online store and I can't fault it at all. The range is very extensive and prices extremely competitive, communication and delivery also excellent. I knew what I was looking for, however, if you're not, I'm sure their expert advice is on hand. Thanks wigsbuy!
Thanks this arrived yesterday as promised and fits very well. The lady I dealt with was very professional, even though I wanted to buy a different wig we went this one because of yuor advice and so far I am please with it.
I got a great real human hair wig from Wigsbuy for a great price. It was far cheaper than I have found anywhere else. I think this is the best site out there for a nice quality wig.
I have ordered from this site. I am very satisfied with the speed of delivery. Items are high-quality, comfortable and the same as in the pictures. Quality ratio is realistic.
I would recommend everyone to order something for yourself.
The fashion lace human hair wig is gorgeous. It is made for every occasion. Curls are absolutely beautiful and volume is perfect. Hair is so soft and I love the color. It fits comfortably and it is easy to put on.
I received my wig very fast (yesterday). I think it took about 5 days to get it. It is absolutely fabulous! I have been wearing weave and wigs for over 30 years so I'm very particular about quality. I usually wear human hair wigs but this synthetic looks and feels just like human! I will be buying from your store from now on. I will buy one more of this same wig to keep on my shelf as a back up as well. So glad I found this website.
I love the straight wigs design and color greatly. It was ordered for my evening party. The blonde color made me look like a princess. It was great for my party. Thanks wigsbuy for giving me a cheap price.
I ordered (*******) a wigs for $44.95 on 12/1/2015. Here it is 12/23/2015 and I have not received the order. The order was supposed to be shipped to me in 3-5 days and I still do not have it. I sent three emails on this issue and they tried to tell me that I did not pay for the order, that's why it has not been shipped. I paid for this purchase thru my paypal account and paypal emailed me a confirmation email stating that the order was paid.
This company has ruin a wedding I'm part of on 12/31/2015 New Years Eve with their scams. I ordered and purchased this wig for the wedding. I'm the Maid of Honor in this wedding and now I do not know what I'm going to do. I'm afraid to tell the bride and I don't want to stress her out with my problem.
All I ask for is my money back and I will never do business with this company again.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Our representative will contact you to solve your problem as soon as possible, please pay attention to your registered mailbox. If you have any questions or constructive suggestions, please feel free to tell us via [email protected] or [email protected].
Have a nice day!
Best regards,
Wigsbuy Team
I didn't want to have to worry about my hair for the holidays, so I ordered a wig from WIGSBUY.COM. Customed made with specific instructions as to density and sizing. IAFter good consultation from a customer service rep. I received my wig on time as was promised and it is perfect., T he sizing, the density is better than I could expect. The quality of the hair is very soft, The price was realistic. I am so happy with the end result of this product that I am ordering 2 more wigs of the same, one for a backup, the other for my friend. Good job WIGSBUY.COM
Bought a tapered short hair ( Human Hair)wig $184.39. It was the wrong color and I paid extra for custom color, wig was no way what I ordered. They refused to give me full refund. And to ship it back to China was like $127. Plus the cost for online tracking. Paypal went in my favor but to ship it back at my cost would be a great loss and not worth it. So here I am with something I cant use and not worth selling to cover my losses. Stay away from this company--wigsbuy.com. Check out you tube to see all the bad reviews
[WigsBuy Rep] Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Wigsbuy Team
You can rely on their high quality collection since this trusted online beauty shop is a great source of various fashion wigs at the lowest price since 2010.
I bought one wig from wigsbuy.com, oh my god, i waited almost 4 weeks until i receive it, but when i wear it, my boyfriend loves it, it's 72.3$, loveit.
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidestore Team
Answer: The positive ones are fake reviews. Standard English is butchered in these reviews. They also write things we would not say like "i recommend site to all my friends to buy." These bad reviews are the honest ones because they have no reason to lie and no agenda to put money in this merchant's pocket. The bad ones are assuredly those who HAVE paid for horrible wigs that are poorly made. They write these reviews for two reasons: 1. It is cathartic getting the scam off their chests, and 2. To help and warn others. It is a waste of time to leave an honest review to help others knowing people will not believe them! For what reason do they have to lie?
Answer: You are absolutely right Carol. Stay away from the folks!
Answer: No. They are a complete rip off.
Answer: Dear madam, Could you please give me your order number? And we will help to fond your order. Have a nice day!
Wigsbuy provides natural looking cost-effective wigs, hair extensions & accessories for free shipping. Shop custom size synthetic & human hair wigs for men & women in multiple colors on our wig store here to explore the secret of instant beauty.


Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Wigsbuy Team