13 reviews for WigsBuy are not recommended
These reviews remain publicly visible as part of our commitment to transparency. Our review quality system prioritizes reviews with specific, detailed, and actionable feedback. The reviews on this page contain more limited information, so they are displayed separately while remaining available for everyone to read.
North Carolina
2 reviews
0 helpful votes
Terrible wig company from [email protected]
August 4, 2021

Keep your money do not waste it on this company. I spent $65.00 sending back the wig which cost me $310.00... This is a terrible company with horrible customer service. The got the wig back offered refund and then sent wig back so they say and me NO refund. DO NO ORDER FROM THEM AT ALL!
Hello,
Sorry, but as your can track, the package is on its way return to you.

Beatrice McLean
Fri, 07/30/21 3:15 pm

SEND REFUND! Customers should not have to beg for good customer
Service, you should honor your word, You took my money... I returned your
Product and now you will not do the right thing,
Honour your word and send my refund of $210.00 as offered/

On Fri, Jul 30,2021 at 3:15 PM beatrice McLean
Wrote:

beatrice McLean
Fri, 07/30/21 3:15 pm

SEND REFUND! Customers should not have to beg for good customer
Service, you should honor your word, You took my money... I returned your
Product and now you will not do the right thing,
Honour your word and send my refund of $210.00 as offered/

On Thu, Jul 29,2021 at 12:28 PM beatrice McLean
Wrote:

beatrice McLean
Thu, 07/29/21 12:29 pm

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take?

On Thu, Jul 29,2021 at 12:28 PM beatrice McLean
Wrote:

beatrice McLean
Thu, 07/29/21 12:28 pm

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take?

On Thu, Jul 29,2021 at 12:28 PM beatrice McLean
Wrote:

beatrice McLean
Thu, 07/29/21 12:28 pm

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take?

On Thu, Jul 29,2021 at 12:28 PM beatrice McLean
Wrote:

beatrice McLean
Thu, 07/29/21 12:28 pm

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take?
Send refund

On Sat, Jul 24,2021 at 8:35 AM beatrice McLean
Wrote:

beatrice McLean
Sat, 07/24/21 8:36 am

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take?

On Sat, Jul 24,2021 at 8:35 AM beatrice McLean
Wrote:

beatrice McLean
Sat, 07/24/21 8:35 am

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take?

On Fri, Jul 23,2021 at 10:57 AM beatrice McLean
Wrote:

beatrice McLean
Fri, 07/23/21 10:58 am

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take? On Thu, Jul 22,202

On Fri, Jul 23,2021 at 10:57 AM beatrice McLean
Wrote:

beatrice McLean
Fri, 07/23/21 10:57 am

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take? On Thu, Jul 22,202

On Fri, Jul 23,2021 at 10:57 AM beatrice McLean
Wrote:

beatrice McLean
Fri, 07/23/21 10:57 am

******* refund 210.00 please you offered I accepted Honor it The ticket has
Been created... how long does it take? On Thu, Jul 22,202

On Thu, Jul 22,2021 at 9:53 PM beatrice McLean
Wrote:

beatrice McLean
Thu, 07/22/21 9:53 pm

******* refund 210.00 please you offered I accepted Honor it

The ticket has been created... how long does it take?

On Thu, Jul 22,2021 at 9:53 PM beatrice McLean
Wrote:

beatrice McLean
Thu, 07/22/21 9:53 pm

******* refund 210.00 please you offered I accepted Honor it

The ticket has been created... how long does it take?

On Thu, Jul 22,2021 at 7:48 PM beatrice McLean
Wrote:

beatrice McLean
Thu, 07/22/21 7:49 pm

******* refund 210.00 please you offered I accepted Honor it

The ticket has been created... how long does it take?

On Wed, Jul 21,2021 at 4:51 PM beatrice McLean
Wrote:

beatrice McLean
Wed, 07/21/21 4:52 pm

******* refund 210.00 please you offered I accepted Honor it. I aml
Contacting my credit card company.

On Wed, Jul 21,2021 at 4:35 PM beatrice McLean
Wrote:

beatrice McLean
Wed, 07/21/21 4:36 pm

*Wed, Jul 7,3:06 PM (6 days ago)*

To *******+DJEBX

Customers should not have to beg for good customer service, you should
Honor your word, You took my money... I returned your product and now you
Will not do the right thing,

Honour your word and send my refund of $210.00 as offered/

On Wed, Jul 21,2021 at 4:33 PM beatrice McLean
Wrote:

beatrice McLean
Wed, 07/21/21 4:34 pm

Y
*Wed, Jun 23,4:00 PM This from You Honor it*## New message
## wig dispute Ticket #EKRC2 Lillian Wed, 06/23/21 4:00 pm
W**************P Hello, We will process $210 refund once you accept.
Beatrice McLe

*Wed, Jun 23,5:07 PM*

To *******+LG3SH

I will accept your offer - how soon can I expect my refund?
You offered $210.00 So where is my refund. You keep procrastinating but I
Will not stop until I get My MONEY BACK!

Lillian

hello,
We did not get the return package, we will full refund once we get the return item.

Beatrice McLean
Tue, 07/20/21 6:31 pm

Send the refund you offered of 210.00 and make this right! Thank you
The ticket has been created... how long does it take?

On Wed, Jul 7,2021 at 3:06 PM beatrice McLean
Wrote:

beatrice McLean
Wed, 07/07/21 3:06 pm

Customers should not have to beg for good customer service, you should
Honor your word, You took my money... I returned your product and now you
Will not do the right thing,
Honour your word and send my refund of $210.00 as offered/

On Wed, Jul 7,2021 at 3:04 PM beatrice McLean
Wrote:

beatrice McLean
Wed, 07/07/21 3:04 pm

Send the refund you offered of 210.00 and make this right!
Thank you

On Wed, Jul 7,2021 at 2:57 PM beatrice McLean
Wrote:

beatrice McLean
Wed, 07/07/21 2:57 pm

thank you

On Tue, Jul 6,2021 at 10:30 PM beatrice McLean
Wrote:

beatrice McLean
Tue, 07/06/21 10:31 pm

Waiting for a refund of 21.00

On Sat, Jul 3,2021 at 2:30 PM beatrice McLean
Wrote:

beatrice McLean
Tue, 07/06/21 10:30 pm

This was an error you still owe me $210.00 for refund please send

On Sat, Jul 3,2021 at 2:25 PM beatrice McLean
Wrote:

beatrice McLean
Sat, 07/03/21 2:30 pm

Send my refund you offered $210.00

On Sat, Jul 3,2021 at 2:25 PM beatrice McLean
Wrote:

beatrice McLean
Sat, 07/03/21 2:25 pm

NO THANK YOU CANCEL all correspondence. Your company service is horrible.
DO NOT contact me again.

Beatrice McLean
Thu, 05/20/21 1:15 pm

hello,
How about we apply a 20% discount code for your new order?
No thank you, delete order will order someplace else. Beatrice McLean
5/20/21

Lillian
Mon, 05/17/21 1:07 pm

discount code is: C-DISCOUNT20

beatrice McLean
Tue, 05/11/21 12:29 pm

20" Body Wave #24 Lace Front Wigs 100% Indian Remy Human Hair
[LFRBW3353]

$330.99
Length: 20Inch
Color: #28
Cap Construction: Glueless Lace Front
Lace Color: Transparent
Cap Size: One size fit all
Lace Length: 3 Inch Lace Front
Custom Time: 60-90
Density: 180%(28Days) +$30.00
Construction Type: Closed Weft
Silk Top: No Thanks
Lace Material: French Lace
Baby Hair: Yes! Around Perimeter
Rush Order: Yes... what is my discount?
Free Gifts, Save: $25.96
$330.99

Lillian
Tue, 05/11/21 9:21 am

hello,
How about we apply a 20% discount code for your new order?

Beatrice McLean
Wed, 05/05/21 2:35 pm

RE: Ticket #DJEBX: W**************P
Cut the lace can not return... dissatisfied

On Fri, Apr 23,2021 at 11:01 AM beatrice McLean
Wrote:

Lillian
Wed, 05/05/21 2:25 am

Hello,
We can arrange the exchange for you,
Please kindly return it by post office and inform us the tracking number,

Please kindly place an new order and finish the payment for new order, we will full refund once we get the return of this order.

Please send this item back through Post Office. In order to avoid the
Tax, please put SYNTHETIC WIG on the invoice and write the value like
$20 low. As soon as we received item we will arrange the replacement
Or refund for you.
Return Address:
Xukui
Zhong'an International Building 1701
Zhongshan 3 road 162, Yuzhong District,
Chongqing, *******, China
*******1388

If you do not want exchange, we also accept return it for full refund.
Thanks,
Lillian

beatrice McLean
Fri, 04/23/21 11:01 am

THIS IS NOT THE WIG I ORDERED. I WILL NOT ORDER FROM YOU AGAIN. THE TOP
FEELS LIKE CARDBOARD AND IT HAS A PART UGH! BAD SERVICE. WILL KEEP IT AS A
LAZY DAY WIG HAHA
THIS IS MY THIRD TIME ORDERING AND YOU ONLY GOT IT RIGHT THE FIRST TIME. I
COULD NOT REMEMBER THE FIRST WIG i ORDERED IT WAS PERFECT.
RE: Ticket #DJEBX: W**************P

Lillian
Wed, 04/21/21 12:46 pm

W**************P
Hello,
This one has been shipped out, the tracking number is **************, you can track it on
www.fedex.com.
Feel free to contact us if you need further help.
Thanks,
Lillian

Beatrice McLean
Fri, 04/16/21 3:55 pm

Message: Status of order please

Chat now Powered by HelpDesk

Thank you for your response. Thank you for your assistance.Ok, thank you.

Tip for consumers:

DO NOT USE THIS SITE...terrible service.

Products used:

wig

Date of experience: August 4, 2021
Nevada
1 review
6 helpful votes
Wigsbuy is a BIG SCAM not real! HATE AMERICANS
October 9, 2019

SCAM COMPANY FROM CHINA! YOU WILL BE SORRY! THEY ARE NOT REAL. THEY HATE AMERICANS AND STEAL!

Date of experience: October 9, 2019
North Carolina
1 review
0 helpful votes
Great selection of affordable wigs!
December 1, 2016

Alot of options for those seeking affordable wigs as option for hair loss

Date of experience: November 29, 2016
Illinois
1 review
0 helpful votes
Happy customers
November 30, 2016

Nice products, easy process

Date of experience: November 28, 2016
Saudi Arabia
1 review
0 helpful votes
Excellent service and high quality
November 14, 2016

I love it
The Products High quality
I've got my order as it should be

Thank you

Date of experience: November 11, 2016
Kansas
1 review
1 helpful vote
Great selection
November 11, 2016

Good selection and fair value

Date of experience: November 9, 2016
Spain
3 reviews
22 helpful votes
Nice
January 6, 2016

Nice wigs and hair exensions

Date of experience: January 6, 2016
India
1 review
0 helpful votes
Loved shopping
December 25, 2015

Great place to buy Women's Wigs

Date of experience: December 25, 2015
Italy
1 review
0 helpful votes
Best shop :)
December 2, 2015

Love this shop, so many wigs and low price!

Date of experience: December 1, 2015
Canada
1 review
5 helpful votes
1 is too much
November 6, 2015

Wigsbuy is a dirty scam!

Date of experience: November 6, 2015
shriney y. — WigsBuy Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Wigsbuy Team

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13 reviews for WigsBuy are not recommended