Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of WigsBuy

WigsBuy

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate WigsBuy?
grey stargrey stargrey stargrey stargrey star

WigsBuy Reviews Summary

WigsBuy has a rating of 2.2 stars from 690 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 26th among Wigs sites.

service
151
value
155
shipping
140
returns
122
quality
152

We monitor reviews for authenticity

TW
1 review
2 helpful votes
Follow Wandna L.
Unfollow Wandna L.
Share Review
Report Review

The product is of very high quality and looks exactly how it does in the pictures, for a fraction of what you would pay elsewhere. I will definately recommend buying products from wigsbuy to everyone.

Date of experience: May 6, 2016
Washington
1 review
1 helpful vote
Follow Diane V.
Unfollow Diane V.
Share Review
Report Review

Very happy customer
April 30, 2016

I was very nervous ordering the wigs online and not knowing where it was coming from and how it would turn out. I took my own measurements and made sure to leave a little room. The wigs came so quick and the fit was perfect. I can't wait to wear it to my sons wedding in August.

Date of experience: April 28, 2016
Hong Kong
1 review
0 helpful votes
Follow Jacque P.
Unfollow Jacque P.
Share Review
Report Review

Love
April 27, 2016

I was super nervous about ordering online and after other reviews I was even more worried. I ordered two and they both are great. I told myself I would put an honest review once received and I honestly think it was a good choice. I am so happy.

Date of experience: April 27, 2016
Hong Kong
1 review
0 helpful votes
Follow Toney K.
Unfollow Toney K.
Share Review
Report Review

Customer Service
April 27, 2016

Had a great experience with Customer Service. They were quick to respond to my message and concerns. Will be shopping from Wigsbuy again.

Date of experience: April 26, 2016
California
1 review
16 helpful votes
Follow Lora L.
Unfollow Lora L.
Share Review
Report Review

Scam
April 26, 2016

I order 2 wigs from this company. I received the cheaper of the 2 but it was the wrong color from what I ordered and the invoice reflected a cheaper price from what I paid. I checked ony order 12 days after ordering to see when it would ship. I was told that my more expensive wig was holding up my order and it would be finished in 5 to 10 days. Well its 20 days in now. I received part of my order but the most expensive wig still hasn't showed up. They are again telling me 5 to 10 days. When I asked for a number and a managers name I was told it was night there in their country and no Manger there. When asked what country I was told China. So I'm thinking I just go ripped off for $100 and I have to see what avenues if any can be taken
DO NOT ORDER FROM THIS SITE!

Date of experience: April 26, 2016
shriney y. — WigsBuy Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Wigsbuy Team

Georgia
5 reviews
35 helpful votes
Follow Beverly J.
Unfollow Beverly J.
Share Review
Report Review

Please do not buy from this company! I bought a 100%human hair wig from wigs buy. What a mistake. It does not look anything like the picture of the wig I bought. It doesn't even feel like human hair. I emailed them as soon as I received it to ask to return it. Three days later I have not received any answer. They claim to have a return policy. Don't believe it. Very bad company. Save your money for a legitimate company.

Date of experience: April 16, 2016
shriney y. — WigsBuy Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Wigsbuy Team

Germany
1 review
1 helpful vote
Follow Coldy S.
Unfollow Coldy S.
Share Review
Report Review

I'm so glad I found this website. This is really great company. I enjoy ordering from Wigsbuy because they are cheaper and communication is so easy. I am happy and I trust this company. Everything is perfect in Wigsbuy. I have recommended the company to friends and colleagues many times.

Date of experience: April 15, 2016
Illinois
1 review
17 helpful votes
Follow Caroline N.
Unfollow Caroline N.
Share Review
Report Review

I bought three wigs from this site. All three were awful and looked nothing like the picture. I lost $150 because they will not respond to messages or emails.

Date of experience: April 4, 2016
shriney y. — WigsBuy Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Wigsbuy Team

Canada
1 review
1 helpful vote
Follow Alica F.
Unfollow Alica F.
Share Review
Report Review

Fast Shipping
April 1, 2016

Love the product will buy more from them great deals and fast shipping amazing.

Date of experience: April 1, 2016
NL
1 review
0 helpful votes
Follow Dawn H.
Unfollow Dawn H.
Share Review
Report Review

Happy
March 29, 2016

I'm happy with the quality of the wigs I purchased, along with the speed of shipping and how easy the site was to find all the details I needed/wanted to know. I am willing to buy more and to also recommend Wigsbuy to others. In overall, I'm a happy customer :)

Date of experience: March 29, 2016
Slovenia
1 review
0 helpful votes
Follow Pailete S.
Unfollow Pailete S.
Share Review
Report Review

Will come again!
March 29, 2016

I'm very happy for this and in the future I'm going to buy another wigs and I hope that it keeps without problems.

Date of experience: March 29, 2016
California
1 review
0 helpful votes
Follow Robin S.
Unfollow Robin S.
Share Review
Report Review

Simple
March 28, 2016

I bought the wigs in Wigsbuy and it came in my house at the right time and without any problem.

Date of experience: March 27, 2016
California
1 review
0 helpful votes
Follow Santa J.
Unfollow Santa J.
Share Review
Report Review

Thanks!
March 28, 2016

I just received my wigs. I bought bthe long straight wigs. It looks sooo pretty. And i wear it to attend a party. And my friends love it, too. Thanks Wigsbuy.

Date of experience: March 27, 2016
Texas
1 review
1 helpful vote
Follow Shellery B.
Unfollow Shellery B.
Share Review
Report Review

Love!
March 24, 2016

Love this wig shipping was fine i ordered during the chinese holiday in wigsbuy but the seller gave me express shipping and gave me express shipping and included a necklace. I curled the front for now and probably will cut it a little more later.

Date of experience: March 23, 2016
Sweden
1 review
1 helpful vote
Follow Cruzy R.
Unfollow Cruzy R.
Share Review
Report Review

VERY PRETTY!
March 24, 2016

I LOVE IT, THE HAIR IS SOFT GOOD TEXTURE, VERY PRETTY, DELIVERY WAS FAST, CAN'T WAIT TO STYLE IT AND WEAR IT.

Date of experience: March 23, 2016
China
1 review
1 helpful vote
Follow Abita D.
Unfollow Abita D.
Share Review
Report Review

Helpful!
March 21, 2016

By requirement of the country I haven't received my purchase from dhl. But the seller was always helpful, kindly, communicative and uptodate. Many thanks for it! Perhaps next time...

Date of experience: March 20, 2016
KR
1 review
1 helpful vote
Follow Francie E.
Unfollow Francie E.
Share Review
Report Review

Very pleased!
March 21, 2016

I have to say for my first time using wigsbuy, I am very pleased with the Product I purchased, the wait really wasn't as long as it felt, and more than anything my wife loves it!

Date of experience: March 20, 2016
Turkiye
1 review
1 helpful vote
Follow fiona b.
Unfollow fiona b.
Share Review
Report Review

I order a beautiful wigs here, the products are not so bad as the other people said, it cost me $68.3 and it is beautiful i think, i am thankful when i went with them as an option, just the shipping time is a little long, maybe i will shop here again.

Date of experience: March 19, 2016
California
1 review
0 helpful votes
Follow jesicaa s.
Unfollow jesicaa s.
Share Review
Report Review

Just received my wigs
March 18, 2016

Just received my wigs from wigsbuy, oh my god, after waited for one month, i finally received my wigs, when i open the box, i think it's amazing, i can't wait to wear it, i looked myself in the mirror, so beautiful, i think i should thank wigsbuy.

Date of experience: March 17, 2016
KR
1 review
0 helpful votes
Follow Boppana A.
Unfollow Boppana A.
Share Review
Report Review

Love the hair
March 18, 2016

Love love this hair. It don't shed not tangle. It's thick and soft. Will buy again for here

Date of experience: March 17, 2016

From the business

Wigsbuy provides natural looking cost-effective wigs, hair extensions & accessories for free shipping. Shop custom size synthetic & human hair wigs for men & women in multiple colors on our wig store here to explore the secret of instant beauty.


wigsbuy.com
Shenzhen, NULL, China
+162
See all photos