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Why UnifiedReviews 290

3.5

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From the business

Why Unified® is the industry-leading dropshipping platform built for modern entrepreneurs. It delivers instant, ready-to-sell stores stocked with household-name brands—allowing sellers to plug directly into existing shopper demand without the risk or upfront inventory costs.

Simply connect an Amazon® or Walmart® account, or take over a store with existing sales history, and the Why Unified® Platform runs the store on autopilot—from shipping and returns to customer support.

Recognized as the #1 Dropshipping Platform by USA Today, Why Unified® was ranked No. 35 on the 2024 Inc. 5000 and named one of Inc. Magazine’s “Best Places to Work”. Today, more than 20,000 users trust Why Unified® worldwide.


whyunified.com
Clearwater, FL, United States
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Why Unified Reviews Summary

Why Unified has a rating of 3.5 stars from 290 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 8th among Ecommerce Tools sites.

service
114
value
112
shipping
81
returns
82
quality
109
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Oklahoma
1 review
9 helpful votes
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Stay Away
August 5, 2023

Terrible experience. Achieved negative 900% ROAS after 6 months and wouldn't even give me access to my own ad account or any native reporting. I'm not convinced they weren't pocketing my ad spend because how can you be that bad at advertising. Stay away.

Date of experience: July 6, 2023
Massachusetts
1 review
3 helpful votes
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I had no idea where to start when I decided to open my own store which is something I've wanted to do for a long time...

The team provided me with a fully-branded shop which was really personalized and exactly what I was looking for, products with great deals and excellent customer service. My first placements were Instagram and TikTok, and I was amazed at the results after a few months. The first month was slow.

Would recommend them to anyone! Great people!

Date of experience: May 1, 2023
California
1 review
15 helpful votes
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Not happy with the fact I paid $1,500 and took them a week to send me a "marketing plan" that is generic and used for everyone. I just don't get why it took a week to send me that, then they said another two weeks to build my store before I got to sell the products on Amazon. Considering it took them a week to send me a generic marketing plan I knew it would take another two weeks to make the store which means after week 3 I will be able to try to make a sale and in another week I would be charged another 1,500$. Also they would not talk to me over the phone only via email which can take up to two days to get a response. The gentleman that sold me on it was very responsive and answered all questions via phone so the fact they do not have phone support when I was willing to spend $1,500 a month for their service is a joke. The sales pitch is very convincing. If they worked faster I would have definitely proceeded. Waste of time and money. I told them I do not want to move forward and to refund me and I just got chargers another $1,500 so I'm $3000 in with nothing. Total joke. My suggestion is get an LLC, business email and contact brands you want to sell this seems like a scam if you ask me. Why do they need us if they have such cheap prices. Don't do it waste of time and money.

Date of experience: April 7, 2023
California
1 review
6 helpful votes
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Don't do this
May 6, 2023

Everything is automated and canned. Customer service is just a bot. Their marketing plan is 52 pages of useless charts and generic statements that most likely is the same for everyone and not tailor made just for you, and they still need a week to create it. It's actually all believable at this point, but you can tell the whole process is automated and nothing personalized. I worked with a guy named "Michael" who never responded like a human in chat. There's no phone number to call and nobody live to talk to. "Michael" even made a video of their generic sales plan which he managed to read his script nervously as if he didn't know what he was talking about. The plan seems good TBH until they ask for your banking info so that you can buy ad credits for social media. This is where the major red flag is. They sold us on Amazon which they said requires no advertising budget yet it's required for you to buy ads. You pay all this upfront money then get hit with extra money because you feel invested too far into it to turn back. This is a scam and the only positive reviews here are fabricated. Ad costs are minimally 300 dollars a month per platform, and you can't verify or have any control on how they spend this balance. You can't confirm they even made or posted ads. This is how they make money, and your monthly subscription. Don't give your banking info.

If you must give them a try, use a credit card and don't give them any bank info. Credit card disputes are your friend.

Date of experience: April 6, 2023
New York
1 review
11 helpful votes
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This company makes promises of a FREE hotel stay, and profitability within only 6 weeks. Well more than 8 later I haven't received the hotel stay or any sales from my store. After sending numerous emails (because there is no phone support) all I received was a backpedaling response of. "well sometimes sales can take longer", and suddenly they're not in charge of the hotel stay anymore. They pretty much took my money and ran.

I honestly would love to see proof of any sales this company claims to provide.

Date of experience: January 4, 2023
Vermont
1 review
0 helpful votes
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OK! So I have been on the PLUS plan for some time now and here is how things worked for me:

Signed up, sales people were really nice and informative. What they told me matched up with everything I experienced after the fact. This was a big deal to me because a lot of companies say about anything to get a sale. Huge plus!

I saw the marketing plan, and is was really in depth. It literally took me about a whole day of reading. They did not miss any points here and I appriciate the transparency. All of the information seems very accurate and punctual.

After they set me up and got me up and running, things were pretty slow in the start but I wasn't really in a rush because I wanted this to be a long term business. I followed all of the recommendations my account manager suggested and over time things started picking up and being very consistent.

- I made back all of the money I invested plus about $15K profit after three months. I did have to invest a larger chunk than I expected though.

Overall, this company is awesome. They're on top of the trends and they're not selling outdated dropshipping products which explains why it works so well.

I would jump on this as EARLY as possible because it may just get saturated like AliExpress did a few years from now.

Date of experience: December 14, 2022
Utah
1 review
9 helpful votes
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Not happy so far
December 22, 2022

So far I'm not happy with this company at all.

Originally started with them in May of 2022 and was paying $1,200 a month for ad spend on a product they recommend.

After 4.5 months of getting nowhere with $1,200 ad spend I decided to shut that campaign down.

I have now upgraded my purchase to be able to sell a " name brand " product and am spending $600 a month for ad spend.

Have been doing it a month now. No sales... I'll give them a few more months and if they can't get a " name brand " product to sell I'm done and will go elsewhere.

I will come back and update in a few months.

Date of experience: November 21, 2022
Nevada
1 review
0 helpful votes
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Helpful people
November 8, 2022

Bought a site with products already on it. No one was buying, find out from the sales guy that I had to many items that confused people who came to my site. I got the funnel plan to pick products from my site so it's less confusing. My manager Victoria has been helpful in explaining all the steps and now that im getting sales I get the process better.

Date of experience: November 7, 2022
Maine
1 review
0 helpful votes
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Will Update Later
November 30, 2022

Sales the first week were disappointing. My 'account manager' was slow to respond and sent me a bunch of articles to read. I feel like Im in school all over again lol but after a few weeks sales started picking up and things are doing good now. I just diddn't like to read and learn all of this stuff since I want to make money with no involvement.

Date of experience: October 31, 2022
Illinois
1 review
0 helpful votes
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Ok scammers it's time
September 23, 2022

'Whyunited' stealing from small businesses especially woman Owned businesses they promised to you increase sales but once you signed up paying $2000 then they will start screwing up never respond never answer keep charging your account tilll they emptied your account.

Date of experience: September 22, 2022
Wisconsin
1 review
0 helpful votes
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Great ads program!
September 16, 2022

The ads you guys created for my store are just amazing, and they're outperforming my last agency. Our sales have increased by 4x, but the cost per conversion has also significantly dropped. I am upgrading to the next plan to see if we can make that even better, but I am appalled with the results and I look forward to a long-term relationship. Andrew on the marketing team is amazing and very communicative.

Date of experience: September 15, 2022
Wisconsin
1 review
1 helpful vote
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Thumbs up
September 15, 2022

Good experience with them. I let them handle everything for me with dropshipping and it has been a success. Hidden gem of a company with real results.

Date of experience: September 14, 2022
California
1 review
0 helpful votes
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Pleasure to work with
September 11, 2022

Easy company to work with! I have brought about six distressed stores to them and they turned them upside down with their funnels. Some took longer than others, but I am very happy with the overall result.

I made about $30K profit on all my stores and spent about $8K in advertising and other costs. But, this was because my product research was A-1.

I was invited to test out their PLUS plan with their products and systems about six months ago and that went really well too. It's a whole different concept being able to sell retail products and it took me some time to wrap my head around it all, but it's a money maker for sure. It really opened my eyes with how much money these big retailers and brands are making.

Everything overall is great about this company. Some things that could improve would be making an app for my dashboard with push notifications so that I don't have to constantly check it on mobile.

Date of experience: September 10, 2022
Pennsylvania
1 review
0 helpful votes
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100% Legit!
August 12, 2022

I am very impressed with this company. I signed up and I had an OK store assigned to me with OK results, but they released a new version of their plan, and I upgraded where I am now selling brand name products that big box stores sell. That is what really impressed me and where my sales started to sky rocket. I was one of the first ones to test out this plan, and I may be biased because I did receive a discount, but the results are by far more than I expected.

So pretty much, they buy brand name products from big brands because they're over produced at steep discounts. Like the product I had, the profit margin was $30 dollars and I'm selling it $10 below retail which is honestly unseen so that's the exact reason people buy it because why would they pay full retail price for the same exact product. It even blows Amazon's pricing out of the water. The pricing is so good that I actually purchased the product from my own store because I buy the same exact products at Walmart LOL!

Everything is super transparent, the staff is friendly, and nothing is outsourced which is what I love the most about them. A lot of companies I have dealt with outsourced all of this stuff overseas and they don't understand how we live life here since it's so much different so how can they advertise?

Another thing is that they run ads from their account which is great because my advertising account was disabled and I pretty much can't advertise on Facebook ever again because I made a few silly mistakes.

So pretty much they manage the store, supply the product, handle customers, shipping, and all of that stuff for a monthly fee. All I've had to pay for was their fee which isn't too bad and the cost of the product and advertising.

I signed up for another store and I'm now selling a seasonal product which is supposed to blow up so I will adjust this review after fall and let everyone know how that went. But so far, I am very happy with how things have been going and I am VERY happy I did not cancel when the results were initially OK.

If u failed with selling basic products from ali before, I would defiantly give this a shot because it's nothing compared to that.

Date of experience: August 11, 2022
Illinois
1 review
0 helpful votes
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Looking good
July 29, 2022

Signed on with them a month ago and have been seeing really good progress. I am excited for the future and everything looks promising. Will update this review as more time passes but coming from zero sales to 30 in the first two weeks is thrillig.

Date of experience: July 27, 2022
Utah
1 review
0 helpful votes
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Good!
July 4, 2022

I saw their ads like every day and decided to have a call. The sales person was really nice, and explained everything that was not helping my store get more sales. I took a few of those ideas and decided to try them myself, and after a week, they worked. That was really a large part of the reason why I signed up. If free advice works, what will happen when I pay for it?

I've been a customer for about six months. Unfortunately, I am no longer a customer, but only because I took over things on my own after the base foundation was setup.

Everyone I interacted with was very professional, happy to help, and punctual. The designs they created for our ads were spectacular and well though out. There is no doubt that our sales increased solely because of this company. I would recommend them to any store owner.

Date of experience: July 2, 2022
Wyoming
1 review
0 helpful votes
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Signed up for a 3 month plan and gave it a shot, and they really helped my store and fixed a lot of problems. Not to my full expectations with wanting to earn $50K but I am happy with how far we have gotten so far. Would refer them to anyone!

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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One month in and i am happy with the sales made so far... will update next month... need to make sure things stay as good as they are and don't change.

Date of experience: June 13, 2022
Texas
1 review
1 helpful vote
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I signed up for 1 store and i got 6 different stores with you guys now. Thank u for all of your work you are a huge help

Date of experience: June 3, 2022
Maryland
1 review
0 helpful votes
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My time with this company was absolutely fantastic. While there are things that could be better, the bottom line is that they helped me build up the business and reach my goal of selling the business. I searched for about a few months for a company that could help me accomplish this and me and the consultant that I spoke with vibes and spoke the same language. He understood my needs and helped me reach my goal.

The advertisements that they ran for my company were not just some basic ads but ads that really stood out from my competitors in a pretty saturated market. The team really understood how to find the right angle and make our products more superior. The marketing also did well and the end result was great. I invested about $20,000 in the ads over 4 months and we tripled sales and profit from when I was doing it myself.

The price point that is offered is very competitive and very hard to find. When I was talking to my consultant it was almost too good to be true.

I would recommend Unified. They will be the first stop when I build my next business in a couple of months.

Date of experience: June 2, 2022