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Why UnifiedReviews 290

3.5

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From the business

Why Unified® is the industry-leading dropshipping platform built for modern entrepreneurs. It delivers instant, ready-to-sell stores stocked with household-name brands—allowing sellers to plug directly into existing shopper demand without the risk or upfront inventory costs.

Simply connect an Amazon® or Walmart® account, or take over a store with existing sales history, and the Why Unified® Platform runs the store on autopilot—from shipping and returns to customer support.

Recognized as the #1 Dropshipping Platform by USA Today, Why Unified® was ranked No. 35 on the 2024 Inc. 5000 and named one of Inc. Magazine’s “Best Places to Work”. Today, more than 20,000 users trust Why Unified® worldwide.


whyunified.com
Clearwater, FL, United States
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Why Unified Reviews Summary

Why Unified has a rating of 3.5 stars from 290 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 8th among Ecommerce Tools sites.

service
114
value
112
shipping
81
returns
82
quality
109
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Indiana
1 review
2 helpful votes
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Optimistic
July 1, 2022

Haven't started yet but I'm seriously considering it. I have spoken with several people that were very informative. I paid for the package and am awaiting for a call from the marketing team. I've been burned in the past and feeling skeptical but I'll update in a couple of months to one star or five stars depending on my results.

Date of experience: May 31, 2022
Mississippi
1 review
0 helpful votes
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I initially chose why unified for my existing store where I had lots of click but no sales.

They did great with that store and got me revenue positive.

I diddn't achieve as much as I wanted with that store, so I sold it instead after building it back up so that I can get some money back.

Not their fault, the products just weren't in demand as much as I thought that they would be.

So I signed up with their dropshipping plan where they do it for me. I'm glad that I did.

I have about 5 stores with them now and all of them are doing excellent and much better than the store of my own was doing before.

I saved lots of money with this plan and most importantly time. Their products are REALLY GOOD.

They have none of the issues I faced previously (chargebacks, returns, complaints). Only downfall is that I can't stop using them with this plan if I want to keep things going which still makes sense because it's a rental model.

The fees are REALLY low in comparison to most agencies out there. From my experience, others are like $30K and include little to no support. So at the end, they are still VERY worth it.

The account rep is an awesome dude and has helped me build my businesses up. Can't complain one bit about anything with this company.

I RARLEY leave reviews unless I have a bad experience but why unified really deserves this. They walk the talk, which is rare in the marketing world.

Date of experience: May 26, 2022
Virginia
1 review
0 helpful votes
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Giving 4/5 stars because I feel like there are things that could use improvement which i let the company know about but the most important things i wanted done were finished the way i expected and the level of service that was provided was good and i learned a lot along the way.

I will continue using this company for my wig shop cause they get what my store is and how my customers are n not many other people i have tried got that part.

Whoever reads this just make sure you choose a company that shows interest in your products this is what made the difference between making it and not for me and i have failed many times

Date of experience: May 11, 2022
Georgia
1 review
0 helpful votes
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Straight up not a bad things to say. I did hire another company to run my ads on other platforms since you guys only work with FB/IG. I guess that was a bummer. Also wish other agencies priced out like you guys do. I appriciate how you worked with the other agencies in sharing as much information about the store and your marketing proccess so it's all tied together.

On the FB ads part, things were solid. Ads looked good and the optimization was really consistant. I want to say that you guys did outperform the other agencies on TT and SC but its still too early to tell.

Great job! && Thank you!

Date of experience: May 9, 2022
Colorado
1 review
0 helpful votes
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I had a call with the sales team today and I must say that the offer is quite intriguing. I have shopped around many other companies and have not found a better offer. I am not a customer yet, but I plan on signing up sometime next week. Rick was very pleasant on the phone, and explained everything to me in a very cohesive way. He was professional, knowledgeable and patient with my questions. So far, a very good start. I will be updating this review as I try this company for managing the marketing for my online store. For now, 4 stars since I have not tried the service.

Date of experience: April 26, 2022
Oklahoma
1 review
0 helpful votes
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Love working with adam, he is one of the best people to work with there! Always answers my questions, shares really realistic expectations and just works with you one on one. My online store has been doing AMAZING since i have been working with this company and adam. Thank you for all of the effort.

Date of experience: April 25, 2022
Pennsylvania
1 review
0 helpful votes
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Been using them for my store for a while now and i would recommend them to everyone. They really took on my store from ground zero and helped build it out to where it is today with really good sales.

Date of experience: April 24, 2022
Mississippi
1 review
0 helpful votes
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Great job
April 20, 2022

I rarely leave reviews but this is well deserved. Since I've been with unified, my sales have really sky rocketed. They took the time to understand my business, customers, and created a very in-depth marketing strategy.

My store mostly had trouble with repeat purchases, and that was really the bread and butter of our business model. Customers loved our brand and products, but they weren't engaging with the email marketing that we had created. When we put unified's plan into place, it fixed everything.

Customers went from purchasing 1-2 products to 3-4 a month, and we finally broke being profitable.

I'm suprised that for the money that I paid that I got to work with my own point of contact which was pretty personable. Only exception to that would be the lack of phone support.

The dashboard they give you to watch the marketing progress is really good. In my other experences with people I've worked with, I'd just get a report once a month.

The designs and work that were done was above standard, and beyond what I expected.

Date of experience: April 19, 2022
Florida
1 review
18 helpful votes
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I'm a marketing entrepreneur with 15 years experience in affiliate marketing. I was looking to diversify my portfolio when stumbling upon Why Unified at a conference.

I really wanted to like working with Why Unified. From the beginning, it seemed like a no brainer to have someone else create your dropshipping store, run the ads, and optimize the eCommerce experience. The sales pitch was fantastic, huge AOV's and Low CPA's. They advertised a 2-3 week "ramp up" period where sales would fluctuate but stabilize moving forward. I was looking to run a store as a hands off investor and Why Unified pitched that exact idea. Things started to go sour right from the beginning.

They advertised that my store would be up and running within 7-10 days as long as I provided them with feedback. I answered all questionnaires within the first day or two, paid for a 6 month membership upfront, funded the ad accounts and funded fulfillment. I waited for 2 months before my store would launch, losing valuable shopping season (Nov - Dec).

Over the next few months, we started advertising. They suggest $20 daily budgets for the ramp up preiod. They also suggest the more you spend, the faster you leave the ramp up period. We started with $100 daily budget and the results were terrible. We've been advertising for 4 months now and still haven't left their so called "ramp up" period. We've spent $6,000 on ads to generate $1,000 in revenue. Product costs have been 50% of revenue as well at $507. Total money pit and not as advertised. They claim to have warmed up Facebook lists and pixels but these results state otherwise. Do not work with them

Date of experience: March 29, 2022
California
1 review
0 helpful votes
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Good
March 27, 2022

Can't really relate with the negative comments here lol but in my opinion, they're probably the best marketing company that I've ever worked with and I have worked with many over the years. Sales reps were really cool with no BS and straight to the point. Onboarding was quick, easy and painless. After I gave the green light for everything, everything launched pretty quick. Took about a few weeks to see lower CPA's because we started a fresh campaign and audiences. Got a direct point of contact that works with me through everything. Only downfall would be that there's no meetings or phone support but that makes up for the really affordable pricing. I would consider that anyone looks into this company before shelling out thousands for another agency, paying ad spend fees, and getting generic service.

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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Unfortunately, my store did not do well at all with their plan because the products that I had in my store had no traction in the market. After I fixed this and signed up with them again, things went a whole lot better. The fact that they were straight forward about it from the start is huge to me because they would have essentially lost business because of it.

Date of experience: March 23, 2022
Illinois
1 review
0 helpful votes
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I've been dropshipping for the last year as a hobby on the side with not too much hopes for it. I bought one of those pre-made stores from a marketplace for a few hundreds bucks and it was a total failure. For anyone reading this, STAY FAR AWAY FROM THOSE PRE-MADE STORES. It wasted so much of not only my money, but time, effort and stress. I tried learning how to run ads on facebook by myself and it was a total failure. I never really liked marketing agencies just because of the stigma behind but them I signed up up with unified because of how affordable they were and I'm happy that I did. First month was slow, second was better, but then the third, fourth, fifth and beyond were really good and it has been getting better since. Jacob is one of the coolest marketers I've ever met and to the upper management that is reading this, he is a big reason why I gave this a full shot. One thing different this time around was that I used one of unified's store and not the junk store that I bought. My store from unified was very well designed, the products were really unique and they focused on solving problems overall which is what products and marketing should do in the first place. I guess this is where I went wrong before by selling products online by using pre-made stores that had products that were sold to thousands of other people. I found out the hard way that no one wants portable pet water feeders, LOL! Hope everyone has a good experience like I did with this company and I hope that my advice helps. Hope everyone has a good day ahead! Stay positive, and with perseverance, you will make it!

Date of experience: March 18, 2022
Canada
1 review
0 helpful votes
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There's good news and bad news!

Good news is that I have a really good store that why unified assigned to me and it's cash flow positive.

Bad news is that it too longer than I expected for it to all happen. I was under the impression that I would be profitable from day one, but it took about a month or so for everything to balance out.

Either way, I'm really happy! I just think that improvment could be used with sharing better expectations. To be truthful, there was no specific date mentioned by the team but only rough estimates.

All in all, I would recommend this company. Very fast to respond to questions, concerns, and with providing helpful input. One of the many companies that actually did what they said they would do even though it too longer than I expected.

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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100% legit
January 31, 2022

Used this company for the last two years. 100% legit. They are real and don't bs around and that is really hard to find. Brought my failing eCom business to them and they brought me out of a hole with everything depending on it, including a secured personal loan I took out at that time. Not that they should care, but after I sent them screenshots, they actually did. It was a nerve racking experience but they were my last shot after everyone else screwed me over. I woulden't work with anyone but them. I have a really good relationship with my account manager and I woulden't give it up for the world. I literally ask him for straight up advice with no icing on the cake and I take it. I made that clear with him at the start lol probably thought I was a wacko but that is the way it should be!

Date of experience: January 30, 2022
Kentucky
1 review
1 helpful vote
Follow Yaroslav G.
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I signed up with their Dropship plan and I had high hopes that I would make some quick returns using their stores.

To be completely honest, it took longer than I expected.

When I signed up, they showed me the store and everything behind it, that was all fair and square and it looked great.

When my store launched, I saw sales trickle here and there, and it took about three weeks for things to start picking up. I was assured that it would even out in the end, and they did. I do want to apologize for being such a big baby through the entire process, but there are so many bad apples in the marketing space that I was really skeptical.

I can say that the concept with the dropship plan works well. If you're using a store that has VERY good niche products, has the facebook audience established, then there is really no way for it not to work. I only know this because I've learned through the way so I'm sharing what I know.

The team is good. My direct point of contact was always quick to respond, share updates and overall very smart. No bs, no hype, just straightforward talk even if most of the time I didn't like the answers, at least it was the truth.

I'm starting my second store with them now and I hope that it will turn out the same if not better than the first store.

As a hint of advice to everyone if you don't hire these guys, never give a large amount of money up front to any marketing agency. I spent $40K on a store with another agency that duped me. I only signed up with why unified after that experience because the risk of what I could loose was low and their concept was different.

Date of experience: January 19, 2022
Florida
1 review
1 helpful vote
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Customer service with this company is beyond amazing in my experience. I have my own consultant that works with me and he is awesome. I got their drop shipping plan because I wanted to start fresh. The store looks great and is very branded. Products are very unique and we'll presented.

I personally like that all all the technicalities are handled for me. I don't have to deal with placing orders or customer service.

Sales are looking pretty good. It took about a good month for things to balance out. I was pretty anxious the first month. Things seems to be more better now and the store has a good flow.

Being burned in the past with other agencies I'm happy to tell everyone that this is the rea deal. No promises of making LOADS OF MONEY in a month but true steady sales like any real business.

Date of experience: December 18, 2021
Florida
1 review
0 helpful votes
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Not too bad of an outcome. Once me and my partner switched to Why Unified we saw a pretty big improvement with our return on advertising spend. I feel like it took longer than what was said but it's the best we've gotten out of any agency so we can't really complain. By far, they are the most competitive in terms of pricing and what all is included. Good stuff! Thx for your help.

Date of experience: December 12, 2021
Pennsylvania
1 review
1 helpful vote
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I signed up a month ago and honestly, I was skeptical.

The only reason why is because I was ripped off hardcore by a marketing company promising me instand returns with their proven dropshipping store a year ago. I paid them $40K upfront and they left me high and dry.

The reason I decided to put all my card in is because they were billed monthly. So obviously, if my store wasen't making money, I could cancel.

So here's the scoop.

I signed up and answered some questions about my margin preferences.

They matched me with a store and built out the plan.

Everything looked great and the quality was spot on. The products were freaking amazing, and I'm shocked that I diddn't think of this. But even if I did, I woulden't have the campaign built out (that they've spent money making sure it works).

I liked everything and I launched. Few days later, there was nothing better than hearing the Shopify sales sound.

Long story short. They are the real deal.

I'm starting a few more stores with them to diversify, too.

Good luck! Hope this helps someone.

Date of experience: November 21, 2021
California
1 review
0 helpful votes
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Very very good company for starting drop shipping. I wish I could have found them sooner before spending a few thousand on drop shipping courses and learning everything when they do everything for me. Live and learn. I would encourage anyone who is getting into drop shipping to give them a try.

Date of experience: November 8, 2021
Texas
1 review
0 helpful votes
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I initially chose why unified for my existing store where I had lots of click but no sales. They did great with that store and got me revenue positive. I diddn't achieve as much as I wanted with that store, so I sold it instead after building it back up so that I can get some money back. Not their fault, the products just weren't in demand as much as I thought that they would be.

So I signed up with their dropshipping plan where they do it for me. I'm glad that I did. I have about 5 stores with them now and all of them are doing excellent and much better than the store of my own was doing before.

I saved lots of money with this plan and most importantly time. Their products are REALLY GOOD. They have none of the issues I faced previously (chargebacks, returns, complaints). Only downfall is that I can't stop using them with this plan if I want to keep things going which still makes sense because it's a rental model. The fees are REALLY low in comparison to most agencies out there. From my experience, others are like $30K and include little to no support. So at the end, they are still VERY worth it.

The account rep is an awesome dude and has helped me build my businesses up. Can't complain one bit about anything with this company.

I RARLEY leave reviews unless I have a bad experience but why unified really deserves this. They walk the talk, which is rare in the marketing world.

Date of experience: November 2, 2021