On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Why Unified Reviews Summary
Why Unified has a rating of 3.7 stars from 290 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 8th among Ecommerce Tools sites.
We monitor reviews for authenticity
When we first started with unified we had trouble with our account manager who would take much longer to get back to us than we anticipated but we were quickly reassigned to another team member who made it her priority to keep us updated at all times. Her name is Megan and we cant thank her enough for working with us for the last three months while we were re-branding to a different company name. My advice is that if you notice that you're account manager is lacking just ask to speak to management and they will take care of you and make sure you work with someone who gives you the attention to detail that you need. In my case I needed to work with someone 1-on-1 on marketing materials for a brand transition that we are doing since we're really picky with what goes out there since we are in the educational space which criticizes even the smallest of mistakes.
I recently tried calling the support team about helping me with an issue that I'm having with the food delivery app with workplace, but I was told that support is through email only, unless you're a marketing client? It's really a bummer that I can't get help with a simple issue through the phone and there is room for improvement here. I hate to be an annoyance because I know the apps are free, but there's a lot of businesses like mine relying on your apps to power their business.
Joseph, we're sorry to hear that you had trouble reaching our support team. We understand that you're concerned about not having access to phone support. Workplace currently offers email support to all users; enables phone support with faster response times to Plus users.
Great work! I mean fantastic work with re-creating our coaching programs and positioning our brand in a competitive way in the market.
Danielle, we're happy that we were able to help with re-creating your coaching programs with our marketing programs to focus on value-driven benefits that bring you out of obscurity and enable you to compete.
Our new social media marketing strategy is working wonders and doing its part for our marketing efforts. Attention to detail on social media posts, we are gaining targeted followers and we've had several orders from our followers since we started recently. So far so good, would recommend this agency and the work that they do and its great that we can expand with one agency without having to go to different places.
Robert, thank you for your feedback on your experience using the Social program.
We are an offroad manufacturer (OX) with an international presence and Why Unified helped us build a strong presence across the markets we target. From re-creating our website with strong eCommerce functionality and into having us featured across major media outlets which aligned us with our competition - they did it all and we could not be happier that we partnered with them. They take an all in one approach with doing digital marketing and their team is technically an extension of our own team. If you are looking to work with a team that is dedicated to your business, understands your business model and has the resources and the process to reach your target audience then I would recommend these guys. I am attaching a screenshot of our website if you want to learn more about us.
Allen, it's a pleasure to have the opportunity to grow your global brand. We would like to thank you for your feedback; we'd like to note that we absolutely love your website, which represents your brand really well.
Why Unified has a bunch of great employees and management who stand behind the services that they offer. If you ever have any questions or concerns they are certainly good people to deal with and based on my concerns being resolved with management giving me the attention I deserve within moments of it being brought to their attention, I would say give them a try any day. Their customer service reminds of when I call AMEX since they carry the same standards of quality.
Alexander, we're pleased to hear that you've had a phenomenal experience with customer service. Thank you for your continued business.
These guys know how to drive qualified traffic in very unique ways and know how to nurture that traffic to convert. Highly recommended, legit team.
Adam, we love our new title! Thank you for your review and for understanding how our marketing programs can translate to a valuable return on investment.
We just underwent a whole redo of our health care website with the full marketing plan unified has created for us and we are very satisfied with their services till this point. We have redone our website three times before and this was by far the fastest and most accurate we have ever done. We are anxious to see our rankings improve and have other things in the marketing plan in action. At this time I give you a five star review.
Imaad, we're happy to hear that you've had a great experience with having your website created through our marketing program and that our team was able to complete it in record time without sacrificing the most important conversion factors. We look forward to exceeding your expectations and goals once again with your digital marketing!
I am using Unified Workplace but I am having an issue with logging into the appointment scheduler app on my Galaxy S9, it keeps asking me to enter the SMS code for verification but I never received the SMS code. Could someone help me with this?
Rodna, we're so sorry to hear that you're having trouble with SMS verification. Often times, this occurs due to the phone number being incorrect in your account. We've escalated this to our support team and they will be working with you right away to ensure this is resolved quickly.
I'm happy to complete this survey and share that I have had a good experience with this company. They took over our social media marketing and have done a good job having our ideal customers follow and engage with us. Positive attitude and great customer service.
Robert, thank you for your feedback. We are thrilled to hear that your social media marketing is producing highly qualified leads and we're happy to have you as a valued customer!
Nice working with you guys and our marketing is doing just fine but it would be really helpful if our account manager was in the office until 8 PM eastern rather than 5 PM because we are in pacific time and things slow down for us in the afternoon to get the chance to talk but you guys are out of the office by that time
Francis, we would like to thank you for being a valued client and we're thrilled to hear that your marketing program is progressing well. We understand how important it is for your account manager to be flexible with your schedule and we do enable the opportunity to schedule a meeting with your account manager outside of normal business hours, which you can do by visiting https//whyunified. Com/schedule/
I can vouch for them and their paid marketing management. They took the $4K we were spending prior to them and we got 10x the CTR and conversions than we did previously because of more accurate keyword targeting and optimization of ads, landing pages and other things. Money well spent.
Michael, we're happy to hear that your paid marketing program is performing well and we're happy to have you as a valued client.
Their team is always there when I need team. Would highly recommend them! Ask for Trista as your account manager she rocks!
Saad, thank you for your feedback and we'll be sure to pass the positive feedback to Trista to ensure she understands what an impact she's making towards helping you fuel your business to do more.
Since Unified took over our marketing we have been doing really well and generating more leads with our new website. We feel lucky to find you guys.
Marcy, we're thrilled that we're making a positive impact towards your brand and that you've been able to take on creating a new brand and align yourself with aged competitors through our marketing programs.
We hired this company to do our email marketing campaigns for our ecommerce store and I can tell you they have your best interest at heart, the consultant we work with is smart and knows what they are doing, we feel there could be more improvement with meetings other than on mondays but our upsells have improved a lot. Thx for all of your help Cheers
Carlos, we'd like to thank you for your feedback. We value your input about our talented team. We understand that flexibility with meetings is important and we do offer the opportunity to schedule meets during and outside of normal business hours by visiting https//whyunified. Com/schedule/
I registered for their marketing program for search engine optimization two months ago and i am just now starting to see that our keywords are progressing towards page one. Yes, we are happy now but overall, not too happy because we've now lost two months of potential sales opportunities that we could have had if we showed the same results that we're just now seeing in month one. Other than that our other marketing programs seem to be doing well, search engine optimization was our biggest concern.
Thelma, we value your constructive feedback and we're excited to hear that you've met your goals with our search engine optimization program. We understand that you anticipated reaching your search engine goals in the first month, although, in order to support a natural ranking process as recommended by Google, it can take on average one to three months to rank (depending on the target keywords). Understanding that your website has had no optimization performed in the past, doubling the output of ie. Your authoritative backlinks (a strong supporting factor to ranking) could trigger a manual review by Google due to un-natural linking behavior due to a sudden spike in comparison to previous periods.
I'm impressed with the tracking they have with the marketing campaigns. We've never seen the ability to track the origin of the visitor all the way through a purchase and we found this important because we're doing other marketing aside from what they're doing for us and we needed a way to prove that what they were doing was working. Really cool platform and marketing programs they have there.
Luis, we're happy that you're enjoying the real-time analytics program and that you're able to use all of the data as a competitive advantage.
Love how this company handles working with new clients. They dont take a penny from you until they've established all of your marketing campaigns and until you know how they work to reach milestones in your business. Clear expectations are set, the plan was detailed and the essence of the company is just great! Cant wait until I see how my marketing does and I'll update this review in the furture but I wanted to give a shoutout to a company who actually cares versus companies who want thousands up front and dont even want to talk to you until you've paid up.
Saad, we'd like to thank you for the recognition and we're happy that we've been able to establish a clear marketing plan which will paint a clear pathway for your marketing programs to perform exceptionally well. We look forward to working with your brand to eliminate competition behind our fail-proof marketing program.
I think Unified is one of the companies that anyone would wish to work with! I learned about it through one of my close friends who has used them for a while. I thought it was too much for what they were offering at first, but I would not look back because these arent ordinary services that they're offering but tested marketing methods that actually work. Very detailed work, extremely satisfied with your generosity and effort.
Beulah, we value your feedback and we're thrilled to hear that you're benefiting from the new process of marketing we're bringing to SMB's and start-ups. We'll be sure to pass the feedback to your account manager which we're quite sure will be driven to improve beyond what's possible.
Good bunch of people who know what they are doing with marketing. Took care of our website and handle all of our other online marketing that we never added to our business before. Would recommend them for any small businesses looking for good minds that can dumb things down and help you understand how it works.
Gustavo, we would like to thank you for your feedback and we're happy that you're taking advantage of our full marketing program and that you're able to understand everything that's being performed, knowing how comprehensive our programs are.
From the business
Why Unified® is the industry-leading dropshipping platform built for modern entrepreneurs. It delivers instant, ready-to-sell stores stocked with household-name brands—allowing sellers to plug directly into existing shopper demand without the risk or upfront inventory costs.
Simply connect an Amazon® or Walmart® account, or take over a store with existing sales history, and the Why Unified® Platform runs the store on autopilot—from shipping and returns to customer support.
Recognized as the #1 Dropshipping Platform by USA Today, Why Unified® was ranked No. 35 on the 2024 Inc. 5000 and named one of Inc. Magazine’s “Best Places to Work”. Today, more than 20,000 users trust Why Unified® worldwide.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Stephanie, we're glad that we had the opportunity to clarify and rectify any concerns that you may have had when subscribing to our marketing program.