WhyNotLeaseItReviews 255

I surprised my wife upon her return from a tripmwith a new laundry set for the house. She loved it! My surprise came later when I was uninformed about the true balance of the final cost that I HAD TO MAKE PAYMENT ARRANGEMENTS FOR OR THEY'LL JUST KEEP ON ROLLIN!
Never again will I try this system and SEARS was my life by me being a tool guy but it makes me happy that they are no longer in heavy business especially with business practices like "YOUBETTERNOTLEASEIT"!

Done it because Sears said it would help build credit. Had the cash that day but fell into scam. Only myself to blame tho. Didn't have horrible credit but not perfect either. Figured it could be a win win. But no it was a lose lose... They give you 90 days to pay in full which with that being said may be good... But when tried to payoff couldn't get customer service on phone. So like alot others fell into that long trap door. Either return the item and lose all u just paid or pay bout 3times what's worth. Been paying 24 dollars every 2 weeks for almost 2 years now for a 450 piece tool set. Do the math! All and by the way they only report if YOU DONT PAY! So don't listen to saleman read that contract B4 you sign. Don't be a fool like me and believe them and then rush the process bc they only have 1 register open and like 5 people behind u waiting to check out..

I have never heard such BS is my entire life! I ordered 3, a/c units to be picked up 07/20. I paid my money. I never heard a word from Kmart. I finally called Tempoe, I was brushed off and told to call Kmart. I called the number I was given, where I was forced to speak 2 different people with broken accents and it was difficult to understand them. I was also told my refund would take 24 to 72 business hours! Are you kidding me 24 to 72 business hours. Please do the math! 72 business hours is almost 2 weeks!
UNACCEPTABLE! UNACCEPTABLE!
This is not going to be my only email or review! So be prepared!

You'd be better off saving your money and paying cash. I thought this was a regular lease/rent to own company. They're not. They're loan sharks to put it nicely and should be prosecuted. I'm seriously considering filing a complaint with my state's atty general's office. I've leased a couple of items for around $400 each and have paid dutifully fur 14 months thinking I'm nearing the end of the payments... nope. I actually owe more than i originally leased them for and I've already paid nearly 2k for them... each. Stay away from this company. There's nothing you need that bad that you'd use their financial services... NOTHING!

This sounds like a fantastic option to get the item you need, but the company practices very bad business. I purchased mattresses and in less than a year had paid more than double the value of the purchase price. When I called to ask how many payments were left they indicated I owed them nearly 100% of the initial value of the product as my buyout amount. This would have made my total price paid 300% of the products initial cost. They compromised to 60% on the buyout so I ended up paying 260% of the original cost in less than 12 months. They will not call you to tell you when you are eligible for your buyout and they do not send this to you in the mail. You must be very careful with this deceitful company.

If I could give them 0 stars, I would. I started out just trying to lease a washer and dryer for my apartment using my tablet, only to be told, after going all the way through the process, that the website is not compatible with tablets or smartphone. So since I had already been approved and really needed a washer and dryer, I continued on my desktop. I clicked to chat with customer service because I was able to find where I left off and was told that I needed to use Google Chrome and would probably have to start all over with the order. I'm game so I went in and started over, only to get to checkout and put in my debit card information and got a message that they were unable to verify my ongoing payment method, so I call back. This time I was told that I needed to use a credit card, because they could not accept a debit card that had direct deposit to the bank! I'm not sure what kind of crap that is. Who doesn't accept funds based on whether or not my paycheck is direct deposited? Ludicrous and ridiculous! I basically told the guy to cancel my approval and I would be purchasing (not leasing) from somewhere else.

Your better off buying from a Rent-to-Own business that using this garbage finance product. After the full term is paid and you finally own it, IF you get to own it, you will have paid easily double the price of the product and the WNLI customer service is absolutely horrible. I used it once on a Clothes dryer. It was on sale for $329... buy the time it was owned I had paid over $700... Kmart/Sears go stick this program where the sun dont shine.

A big lack of communication.
Customer service seemed like they did not care.
Charged me way too much
End up taking my 97.08 payment eight times in one month.
I'll never do business with them again!