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WhyNotLeaseIt has a rating of 1.8 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhyNotLeaseIt most frequently mention customer service, bank account and credit card. WhyNotLeaseIt ranks 337th among Loans sites.
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The basic idea of Why Not Lease is great, but there is a serious breakdown between the point of sale and the leasing company. First let's start with there are several states, New Jersey, where I live being one of them that by law Why Not Lease cannot directly sell you the merchandise unless your are willing to by it within 90 days or less. After you have made payments for a minimum of five months, you know have 3 options 1) you can return the merchandise 2) you can continue with your lease but at the end of which you will not own the merchandise and will still be obligated to return it or 3) you can enter into a new contact with a different company through Why Not Lease for an agreed upon buy price. It was never explained to me like this until I attempted to find out about a buy out price after the initial 90 days had passed and I contacted Why Not Lease directly. The breakdown of all the information needed to really make a decision between the point of sale and why not lease is miles apart. The salesperson made it appear to be a rent to own agreement, the same as you would find at Rent-A-Center, Arron's, etc. which was far from the truth.
Like I said if it's an emergency situation, a major appliance goes out, this may be your only immediate option based on credit eligibility of finances. Do what you have to do. But if you are just upgrading to something better, I would try either layaway or just saving. In my case I went to SEARS and got a new snow blower and it didn't even snow this year.
I am not knocking Why Not Lease because it could be an excellent program based on someone's economic situation but if Why Not Lease really cares about anything about future customers, they need to find a way to ensure all of the correct and pertinent information is being given out at the point of sale. Until then I personally could not recommend them to anyone in good faith, especially a fellow New Jersey resident.
The way their reps explain the payoff was very confusing. Come to find out on some of the payments only $10 was being applied to principal of a $250 payment. Wow ENOUGH SAID! If I could give -1 stars I would have.
They will keep charging your account over and over again even when you've paid off the amount and made the number of payments you agree to on the contract. Sears should be held accountable just as much as this crappy company for using them. Total scam. Do not use this company!
I purchased some tool sets in which they set up two lease agreements and was charging me twice the tools were originally about $200 and I notice I had already paid more than that so I called them and CS Rep told me in order to purchase I would have to pay $148 more in which I did because if I didn't I would've been just paying and never would have own the items RIP OFF ALERT! I would've gave no if I could.
These people don't run business properly. The people in the stores don't know they hidden agenda. They keep charging your account until they feel like stoping. The stores say lease to own but in reality the customers are jus leasing the merchandise and regardless of how much money u have paid out there is no way of ownership I myself have paid them 1300+ for a stove that costed me 400
I have been trying to pay off my item and it's not taking my payment online then when I try to speak with someone it sends me straight to a survey, also sys that I havent paid since february, why? I dont know
This is a constant rental process for every day items. You're paying a rental fee weekly until after a set amount of payments, after that, if you can remember the date, you can then purchase the leased items for a percentage(which is usually large). I totally misunderstood because I believed it was similar to other leasing programs where you own the item after a set time. This isn't the case, and if you read the fine print, you'll see it. DO NOT take out a lease with them. Save money or buy used. You'll spend so much more money doing this. Learn a lesson from us who learned it the hard way. Don't fall for the simple lease terms you're told at the counter. I didn't know until a sears employee informed me in more details than they normally would. When you fall on hard times, it's easier to get taken advantage of because your defenses are down during a time of need. Always, always read through and make sure you fully understand.
I do not recommend these services at all they never give you a remaining balance or a payoff balance at all on their app or when you call customer service I don't recommend them to anyone
I purchased a fridge when Sears was going out of business in Oct of 2019. The total price was $800. I put down $300 and "leased" the remaining amount. $900 later and I'm still making payments. When I called they told me the "payments" were essentially just renting it and in order to "buy" it I would need to pay the total amount due of $400. That was not explained at the time of buying the fridge or anytime thereafter. Stay away from this option
First off, all you writing these beaming positive reviews are FULL OF IT because this company is a flat out SCAM. Just because they didn't scam you (that you know of) doesn't mean they haven't scammed others so check your 'tude at the door. I pay my bills on time and in cash, and I'm not here writing a review due to ulterior motives. I'm here to write a review this company earned by overcharging my card, which is obviously a BIG ongoing issue with this company.
We leased a stove from Sears on 7/2019. The stove was $820+ with taxes included. We leased at $164/month, with our final payment being listed on 12/2/2019. I called today (2/8/20) and they're still drafting our bank account. I called them and the Indian with terrible English I spoke to said we owed for another year! I was stunned. I asked him how much I needed ro pay to wrap up the payments on our stove and he said I could pay $400 today and be done with payments. He said I owed 12 more months at $164, but I can pay it off now for $400? THAT MAKES NO MATHEMATICAL SENSE FOLKS. I decided to pay the $400 despite my wife's better judgment. I'm hoping we paid it off, but I'm concerned they'll continue to charge our card so we cancelled it and ordered a new one. I'm shocked Sears is affiliated with this company. Doing business with this leasing company is likely why Sears is going out of business. I can tell you neither Sears nor WhyNotLeaseIt will NEVER get another red cent from us. If they hit us with credit issues I have no qualms calling our lawyer. I highly recommend that you folks save up your money rather than leasing through this company. You know those calls from overseas with thick accents you get trying to scam you out of your money? This business operates the same way. NEVER AGAIN.
Checking account coming up insufficient funds because these people keep taking money out we don't owe them. Ask them to stop. Now in process of submitting papers to lawyer. Also their is a lawyer group that is suing for phone calls!
We thought we were buying a refrigerator comes to find out I could of bought 10 refrigerators. Customer service sucks. I could never get my balance.
I purchased a washer and dryer through Sears and thought it was getting a great deal by doing the lease because we were in the middle of transitioning jobs. However I have been royally screwed over by this company and they cannot seem to understand that they keep taking money out of my account when I do not owe them. I have wound up paying over double price for the washer and dryer. I called and spoke to representative who of course could not understand English after 20 minutes of frustrations I asked for a supervisor I got placed on hold for 10 minutes with nobody to come to the phone and I eventually hung up. Still have not resolved this issue as of today. Highly advise against this company and Sears should not use them.
I'm confused about the negative reviews, I've used them 5 times. Always paid off at the 90 days (same as cash) if you make the regular payments you will be 3 payments shy at 90 day. So I make an extra payment each month. No taxes. No fees. Yes they outsource their customer service to India but who doesn't these days.
My only complaint is this isn't offered at enough businesses. Sears KMart and ABC Warehouse seem to be the only ones I know that use it..
I'm reading all of these reviews and I'm confused. I could not afford $1400 for new tires on my pilot. I used this company at Sears, and I just purchased my tires after 90 days with the early purchase option.
The representative on the phone was extremely pleasant and helped me make the purchase. They conformed to the lease agreement and did not overcharge me.
It makes me question all of these reviewers and the fact that they most likely did not read the terms of the lease and did not understand what they were doing. They saw a chance to get a product without having to use money or a credit card, took advantage of it, and then come time to pay they claimed idiocy.
This company continue to draft my account when the lease was overly paid. I called to inquiry and they stated I overly paid and they will close my account. I ask if they were going to close prior to me calling, the rep went silent. He stated he could not refund my money. I adv they need to alert their customers if their payments are well over the lease amount instead of taking the money. Never Again!
By the time your able to do the buy out you already pay for it 2 times. Then your buy out is 75% of the value of what you leased. So your pay for it 3 times. Customer service is a joke. I bought a grill from sears through this company that cost $778.00 buy the time i could buy it out i payed $2068. 00 do not go through them. They like to take out your payment a day earlier then change you a late fee.
They have taken double the payments out every other month. Thanks to them I have NSF charges on my account. When you call them, you sit on hold and then your call is sent to a customer survey!@@
Horrible people! They've taken double the money out of our account when we didn't owe double, making us negative in our bank account or unable to pay other bills! We are putting a stop payment on it! They can con come get their overpriced stuff! If they can find where we moved!
They will take your first time payment and order never goes through and then you call to get your money back and they tell you it has to be reviewed to get your own money back
DO NOT USE THIS CO
Answer: Because people do not read their agreement before they sign it. Whynotleaseit is a LEASE company with a purchase option. On the agreement states that you can do an Early Purchase Option of your merchandise with a small $ of service fee. Also it says that you had to be on the agreement for 5 months and after that call to set up your purchase quote BUT PEOPLE DO NOT TAKE THE TIME TO READ, they just sign it without even knowing. If customers do not call after the 5 month minimum term to purchase their merchandise on the agreement says that you have 3 options: Keep leasing the item, purchase the merchandise or return the merchandise.
Answer: You will pay for the item until your dead. You will never actually own this unless you take the early buy out

