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WhyNotLeaseIt

1.8

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WhyNotLeaseIt Reviews Summary

WhyNotLeaseIt has a rating of 1.8 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhyNotLeaseIt most frequently mention customer service, bank account and credit card. WhyNotLeaseIt ranks 337th among Loans sites.

service
14
value
15
quality
16

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New Jersey
1 review
4 helpful votes
Follow Gary D.
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The basic idea of Why Not Lease is great, but there is a serious breakdown between the point of sale and the leasing company. First let's start with there are several states, New Jersey, where I live being one of them that by law Why Not Lease cannot directly sell you the merchandise unless your are willing to by it within 90 days or less. After you have made payments for a minimum of five months, you know have 3 options 1) you can return the merchandise 2) you can continue with your lease but at the end of which you will not own the merchandise and will still be obligated to return it or 3) you can enter into a new contact with a different company through Why Not Lease for an agreed upon buy price. It was never explained to me like this until I attempted to find out about a buy out price after the initial 90 days had passed and I contacted Why Not Lease directly. The breakdown of all the information needed to really make a decision between the point of sale and why not lease is miles apart. The salesperson made it appear to be a rent to own agreement, the same as you would find at Rent-A-Center, Arron's, etc. which was far from the truth.
Like I said if it's an emergency situation, a major appliance goes out, this may be your only immediate option based on credit eligibility of finances. Do what you have to do. But if you are just upgrading to something better, I would try either layaway or just saving. In my case I went to SEARS and got a new snow blower and it didn't even snow this year.
I am not knocking Why Not Lease because it could be an excellent program based on someone's economic situation but if Why Not Lease really cares about anything about future customers, they need to find a way to ensure all of the correct and pertinent information is being given out at the point of sale. Until then I personally could not recommend them to anyone in good faith, especially a fellow New Jersey resident.

Date of experience: May 11, 2020
Texas
1 review
0 helpful votes
Follow Curtis M.
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The way their reps explain the payoff was very confusing. Come to find out on some of the payments only $10 was being applied to principal of a $250 payment. Wow ENOUGH SAID! If I could give -1 stars I would have.

Date of experience: May 3, 2020
California
1 review
9 helpful votes
Follow Ane S.
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Total SCAM!
May 1, 2020

They will keep charging your account over and over again even when you've paid off the amount and made the number of payments you agree to on the contract. Sears should be held accountable just as much as this crappy company for using them. Total scam. Do not use this company!

Date of experience: May 1, 2020
Georgia
1 review
4 helpful votes
Follow Mantrell L.
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I purchased some tool sets in which they set up two lease agreements and was charging me twice the tools were originally about $200 and I notice I had already paid more than that so I called them and CS Rep told me in order to purchase I would have to pay $148 more in which I did because if I didn't I would've been just paying and never would have own the items RIP OFF ALERT! I would've gave no if I could.

Date of experience: April 25, 2020
Michigan
1 review
7 helpful votes
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These people don't run business properly. The people in the stores don't know they hidden agenda. They keep charging your account until they feel like stoping. The stores say lease to own but in reality the customers are jus leasing the merchandise and regardless of how much money u have paid out there is no way of ownership I myself have paid them 1300+ for a stove that costed me 400

Date of experience: April 22, 2020
Maryland
1 review
0 helpful votes
Follow A H.
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Terrible service
April 20, 2020

I have been trying to pay off my item and it's not taking my payment online then when I try to speak with someone it sends me straight to a survey, also sys that I havent paid since february, why? I dont know

Date of experience: April 19, 2020
Indiana
1 review
0 helpful votes
Follow Don G.
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Stay away.
April 11, 2020

This is a constant rental process for every day items. You're paying a rental fee weekly until after a set amount of payments, after that, if you can remember the date, you can then purchase the leased items for a percentage(which is usually large). I totally misunderstood because I believed it was similar to other leasing programs where you own the item after a set time. This isn't the case, and if you read the fine print, you'll see it. DO NOT take out a lease with them. Save money or buy used. You'll spend so much more money doing this. Learn a lesson from us who learned it the hard way. Don't fall for the simple lease terms you're told at the counter. I didn't know until a sears employee informed me in more details than they normally would. When you fall on hard times, it's easier to get taken advantage of because your defenses are down during a time of need. Always, always read through and make sure you fully understand.

Date of experience: April 10, 2020
Texas
1 review
0 helpful votes
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Payment balances
April 4, 2020

I do not recommend these services at all they never give you a remaining balance or a payoff balance at all on their app or when you call customer service I don't recommend them to anyone

Date of experience: April 3, 2020
Illinois
1 review
17 helpful votes
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Total Rip Off
March 18, 2020

I purchased a fridge when Sears was going out of business in Oct of 2019. The total price was $800. I put down $300 and "leased" the remaining amount. $900 later and I'm still making payments. When I called they told me the "payments" were essentially just renting it and in order to "buy" it I would need to pay the total amount due of $400. That was not explained at the time of buying the fridge or anytime thereafter. Stay away from this option

Date of experience: March 18, 2020
Texas
1 review
1 helpful vote
Follow Carl H.
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First off, all you writing these beaming positive reviews are FULL OF IT because this company is a flat out SCAM. Just because they didn't scam you (that you know of) doesn't mean they haven't scammed others so check your 'tude at the door. I pay my bills on time and in cash, and I'm not here writing a review due to ulterior motives. I'm here to write a review this company earned by overcharging my card, which is obviously a BIG ongoing issue with this company.

We leased a stove from Sears on 7/2019. The stove was $820+ with taxes included. We leased at $164/month, with our final payment being listed on 12/2/2019. I called today (2/8/20) and they're still drafting our bank account. I called them and the Indian with terrible English I spoke to said we owed for another year! I was stunned. I asked him how much I needed ro pay to wrap up the payments on our stove and he said I could pay $400 today and be done with payments. He said I owed 12 more months at $164, but I can pay it off now for $400? THAT MAKES NO MATHEMATICAL SENSE FOLKS. I decided to pay the $400 despite my wife's better judgment. I'm hoping we paid it off, but I'm concerned they'll continue to charge our card so we cancelled it and ordered a new one. I'm shocked Sears is affiliated with this company. Doing business with this leasing company is likely why Sears is going out of business. I can tell you neither Sears nor WhyNotLeaseIt will NEVER get another red cent from us. If they hit us with credit issues I have no qualms calling our lawyer. I highly recommend that you folks save up your money rather than leasing through this company. You know those calls from overseas with thick accents you get trying to scam you out of your money? This business operates the same way. NEVER AGAIN.

Date of experience: February 28, 2020
West Virginia
1 review
12 helpful votes
Follow Sue L.
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Checking account coming up insufficient funds because these people keep taking money out we don't owe them. Ask them to stop. Now in process of submitting papers to lawyer. Also their is a lawyer group that is suing for phone calls!

Date of experience: February 26, 2020
North Carolina
1 review
6 helpful votes
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Never use this company
February 21, 2020

We thought we were buying a refrigerator comes to find out I could of bought 10 refrigerators. Customer service sucks. I could never get my balance.

Date of experience: February 21, 2020
Georgia
1 review
1 helpful vote
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Scam, Fraud, STAY AWAY!
January 26, 2020

I purchased a washer and dryer through Sears and thought it was getting a great deal by doing the lease because we were in the middle of transitioning jobs. However I have been royally screwed over by this company and they cannot seem to understand that they keep taking money out of my account when I do not owe them. I have wound up paying over double price for the washer and dryer. I called and spoke to representative who of course could not understand English after 20 minutes of frustrations I asked for a supervisor I got placed on hold for 10 minutes with nobody to come to the phone and I eventually hung up. Still have not resolved this issue as of today. Highly advise against this company and Sears should not use them.

Date of experience: January 26, 2020
Minnesota
1 review
2 helpful votes
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Their great!
January 21, 2020

I'm confused about the negative reviews, I've used them 5 times. Always paid off at the 90 days (same as cash) if you make the regular payments you will be 3 payments shy at 90 day. So I make an extra payment each month. No taxes. No fees. Yes they outsource their customer service to India but who doesn't these days.
My only complaint is this isn't offered at enough businesses. Sears KMart and ABC Warehouse seem to be the only ones I know that use it..

Date of experience: January 20, 2020
Rhode Island
1 review
3 helpful votes
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It worked for me!
January 19, 2020

I'm reading all of these reviews and I'm confused. I could not afford $1400 for new tires on my pilot. I used this company at Sears, and I just purchased my tires after 90 days with the early purchase option.

The representative on the phone was extremely pleasant and helped me make the purchase. They conformed to the lease agreement and did not overcharge me.

It makes me question all of these reviewers and the fact that they most likely did not read the terms of the lease and did not understand what they were doing. They saw a chance to get a product without having to use money or a credit card, took advantage of it, and then come time to pay they claimed idiocy.

Date of experience: January 17, 2020
Maryland
1 review
4 helpful votes
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Not Transparent, Fraud
January 12, 2020

This company continue to draft my account when the lease was overly paid. I called to inquiry and they stated I overly paid and they will close my account. I ask if they were going to close prior to me calling, the rep went silent. He stated he could not refund my money. I adv they need to alert their customers if their payments are well over the lease amount instead of taking the money. Never Again!

Date of experience: January 12, 2020
Maine
1 review
5 helpful votes
Follow Dan M.
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By the time your able to do the buy out you already pay for it 2 times. Then your buy out is 75% of the value of what you leased. So your pay for it 3 times. Customer service is a joke. I bought a grill from sears through this company that cost $778.00 buy the time i could buy it out i payed $2068. 00 do not go through them. They like to take out your payment a day earlier then change you a late fee.

Date of experience: January 10, 2020
Kentucky
1 review
1 helpful vote
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Crooks
January 4, 2020

They have taken double the payments out every other month. Thanks to them I have NSF charges on my account. When you call them, you sit on hold and then your call is sent to a customer survey!@@

Date of experience: January 4, 2020
Kentucky
1 review
1 helpful vote
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Horrible people! They've taken double the money out of our account when we didn't owe double, making us negative in our bank account or unable to pay other bills! We are putting a stop payment on it! They can con come get their overpriced stuff! If they can find where we moved!

Date of experience: December 21, 2019
Illinois
1 review
0 helpful votes
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Beware
December 20, 2019

They will take your first time payment and order never goes through and then you call to get your money back and they tell you it has to be reviewed to get your own money back

DO NOT USE THIS CO

Date of experience: December 20, 2019