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White Fox

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
grey stargrey stargrey stargrey stargrey star

White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
512
value
497
shipping
522
returns
390
quality
458
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Washington
1 review
0 helpful votes
Follow Alyssa K.
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This is my second purchase with them! They are the most kind people and their quality is the best! I would recommend shopping there to everyone.

Date of experience: October 25, 2020
Maine
1 review
0 helpful votes
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SD X WFA
October 26, 2020

The restock on Sarah's collection this time around was so stress free and I'm so happy I was able to get what I wanted

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
Follow Frederika L.
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White fox is by far one of my favorite place to shop.
I love their style, the quality of their pieces, the customer service, and their FAST delivery.

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Such an easy process!
October 26, 2020

Just purchased some items from the Sarahs Day Reboot restock & it was such an easy and non stressful process!

Date of experience: October 25, 2020
Nevada
1 review
0 helpful votes
Follow Tay H.
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Never disappoints!
October 26, 2020

White Fox ALWAYS has the items on their website prior to launch so you know where everything is that you want to buy. Super fast and simple checkout. Being in the US I still get my pieces so so quick. Quality is always great. I really love White Fox. Definitely my fav online retailer!

Date of experience: October 25, 2020
Australia
1 review
1 helpful vote
Follow Ebonie N.
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Thin material, quite expensive for what you receive compared to products similar in price (within $10) The fit is flattering though

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
Follow Lauren M.
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When the SF WFA reboot restock launched I jumped online and had a look, grabbed what I wanted and successfully checked out within minutes! No delays whatsoever I can't wait to receive my new activewear and look/feel fantastic!

Date of experience: October 25, 2020
New Zealand
1 review
0 helpful votes
Follow Sarah H.
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Super easy
October 26, 2020

Super easy and straightforward shopping experience, and I love that there's so many payment options too!

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Whitefox review
October 26, 2020

They make everything really visible on the website and it was amazing. I emailed the their customer service team with help for sizing and they were amazing!

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Great Collab
October 26, 2020

Purchased Sarah Days Collab items, got to the checkout 15mins after the launch and still managed to purchase all items I wanted! Finally a release for everyone to get what they want without missing out by minutes! ~ happy customer :)

Date of experience: October 25, 2020
California
1 review
0 helpful votes
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10/10always!
October 26, 2020

Such an amazing website! Super easy to navigate the site. Cutest clothes and accessories and always excellent customer service with quick shipping even to US!

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Quick Check Out
October 26, 2020

Super quick check out time especially on a campaign and in a check out line. Highly recommend White Fox.

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Simple
October 26, 2020

Easy to order through, and prompt delivery. They provide details on expected dispatch and delivery times

Date of experience: October 25, 2020
Japan
1 review
0 helpful votes
Follow Ath C.
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Always love shopping with you. It was easy and I got exactly what I wanted from the Sarah's day collab and your essential range. Thanks team x

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
Follow Kirstin C.
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I have made many purchases with White Fox and have always been so impressed with the quality, both with their activeware and basics tops! The fabric is great and wears really well. I've had a couple of items for a few years and they still look brand new.

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Great experience
October 26, 2020

Quick and easy to manoeuvre around the site, super user friendly! Instant confirmation of purchase! Super excited to receive my order!

Date of experience: October 25, 2020
California
1 review
0 helpful votes
Follow Amber T.
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I have never had a problem shopping on whitefox. The items always come perfectly packaged and their site is easy to navigate.

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Sarah's Day Restock
October 26, 2020

I found my experience with white fox when purchasing Sarah's day collection to be quiet easy because there's was plenty of stock and the checkout was easy to follow and purchase my items.

Date of experience: October 25, 2020
Australia
1 review
0 helpful votes
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Easy & fast!
October 26, 2020

The purchasing process is so easy and fast with a good amount of detail about each product so I could easily compare before buying. As well as quick responses back to queries!

Date of experience: October 25, 2020
Maine
1 review
0 helpful votes
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Amazing!
October 26, 2020

I have purchased multiple times different items and the quality of the items have never disappointed! Sizing has seemed to be true based on the guidelines and descriptions for models have seemed to help. I live in the US and I have always been amazed with the shipping time as it always arrives so fast! Packages are wrapped in amazing materials and the quality of the product for the price is remarkable! I have not been left unsatisfied yet! Whitefox will continue to be my favorite boutique by far!

Date of experience: October 25, 2020