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White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
















The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I purchased recently some new activewear and my phone used the wrong email when paying through Apple Pay. Grace replied straight away to my email and we got it all sorted and I received my confirmation email within seconds!
Thank you Grace xx
Placed an order with my old address instead of my new one :( (stupid Apple Pay) anyway the situation was fixed straight away and my package is coming!
For the most part I really enjoy shopping here, however wait times to shop for certain items can be a bit long if it's a restock or Collab. And there was one time where shipping took incredibly long to get to my house, however it's been SO MUCH BETTER in recent times. I don't shop here much but I always enjoy/ like the products and it's usually worth the value.
Love everything! The style and shipping, as well as customer service is always amazing! Love shopping here!
The whole experience of buying from white fox is so amazing. I bought leggings from the Sarah's day reboot relaunch and it was quick and easy and the next day I received my order! I was in shock how fast they got my order to me!
I loved this WhiteFox and Sarah's Day restock! Everything went super smoothly and I was able to get everything that I wanted without any difficulties. This is not my first time ordering my WhiteFox and Sarah's Day and every single time goes so smoothly and I've never had any issues!
Awesome website and easy checkout! Placed two orders in a row. They emailed when they got a restock on the product I wanted!
I love this website! Everything works well, customer support is quick, shipping is fast, everything is well organized.
I got in contact with White Fox Boutique when I lived in Australia and completely fell in love. They helped me distinguish my stile in a cool and a affordable way. Would highly recommend them! They are true to their sizes and how the product looks in reality vs how the products look online is identical. They really market them as they would look on you. Keep buying my cloths from them and I'm stoked every time.
I love White Fox's website! It is soo easy to navigate and use unlike some others. I love that they show what sizes are still in stock without having to click on the product and waste time! Not to mention, their clothes are the best quality and you definitely pay for what you get xx
I love White Fox and I love every Sarah's day collaborations you guys have! Keep it up! Also let's take out the font seams to prevent Camel toe.
I had an issue with my payment, but Grace was able to help me out. She was super quick with responding and really polite! She helped me solve my issue and now I have a successful order, can't wait to receive it!
I ordered the wrong size of a Sarah's day item and immediately emailed. Literally a minute later I got a response and I wasn't expecting one for at least 24 hours. They informed me they couldn't edit my order and they were really sorry but helped me with the return policy. I'm super bummed because I know the item I want will be sold out by the time the return is finalized. I'm super impressed with your customer service though and appreciate the extremely quick responses. Even though this purchase didn't turn out they way I wanted I know white fox cares for their customers. Thanks again!
Once again I have touched into my online retail therapy needs. And as always, no complaints always lovely ordering from White Fox! Postage is always quick and a great surprise when I come home from work to find the parcel waiting.
White fox is my go-to for clothing, great quality and very fast shipping. The selection of clothing is amazing
So helpful when I accidentally made a mistake on the shipping! Very nice and got back to me quickly.
Super easy website to navigate and the White Fox team have been nothing but helpful if there were ever any issues with my orders in the past.
Super excited to receive my new order!
Absolutely love shopping from White Fox Boutique website is so easy to use and love their products AMAZING
Fast delivery, easy to work through the website and
Always good quality products and accurate sizing. A little expensive but good quality materials
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!

