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From the business
White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
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White Fox Reviews Summary
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Sop helpful and quick with response. Above and beyond service. Delivery is quick and good quality clothes
I'm mad at myself for ordering again but only did because I had a gift card from a return otherwise I would never order from here returns/changes take way too long also customer service is average needs better training
Orla in particular was amazing, her customer service could not have been better. Very happy with my overall experience :)
The online customer service agent was so helpful! She went above and beyond. It made the entire process so quick and seamless! Love whitefox and their customer service! The quality of the essentials shorts and crew jumper I brought were amazing! So amazing I've brought 3 more sets
So many options and colours can't wait to get it the quality looks good and easy to find what I'm looking for.
I received a defective item and Orla from customer service was extremely helpful & she directed me through the whole process. I was extremely pleased with her services. Looking forward to my new replacement.
Check out is always a breeze! My go-to site for all my matching lounge outfits. My favorite part is that if something is sold out, you can sign up for email alerts when it comes back in stock.
Great shipping and LOVE the suits, very flattering pieces. Have ordered several times, sizing is a little hit or miss.
I do not have anything bad to day about whitefox. Shipping is always SUPER quick and the material of everything is just always amazing. My #1 online aus store x
I've seen white fox all over my IG for sometime now, but finally bit the bullet and made my first purchase recently. Honestly, I am so impressed with the quality of products (esp the white fox own brand!), the customer service is amazing, prices very reasonable, and shipping oh so fast! I'll definitely be purchasing again in the future x
White fox would have to be one of them most help places I shop at. I find it extremely easy to find my way around the website. Yes the clothing items have a good price on them but your definitely 100% paying for your money's worth. Both my self and sister in law are in love with this brand and recommend the brand to all of our friends and family
I had made a mistake on my order & within a few hours they got back to me & had resolved it! So quick and stress free, really helpful, will defiantly be ordering again
Such an easy website to use and trust worthy! All items are true to size and also very affordable! 100% recommend this site to everyone!
Always come with good prices, quality and design. I love white fox jeans and tops that fit me so well xoxo
White Fox is literally the GOAT. Has been my go-to store for 4 years now. Has a bomb outfit for every occasion and every season. I literally do not shop anywhere else
Love the collection and can't wait to take pics.The quality is amazing and collection is always on top. Only thing is it sold out pretty fast.
I love their stuff! It is cute and great quality. It always fits right and I have not had a bad purchase yet.
I've bought White Fox fits a couple of times now and I'm addicted! Cute bikinis, pretty tops and the comfiest lounge wear. One of my fav brands.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members