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White Fox

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
grey stargrey stargrey stargrey stargrey star

White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
512
value
497
shipping
522
returns
390
quality
458
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Canada
1 review
0 helpful votes
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Online Order
November 30, 2020

Website was super easy to navigate, I had no trouble getting the sizes in the items I've wanted. In the past, I've received my items in Canada in great timing & it came in great condition.

Date of experience: November 30, 2020
Florida
1 review
0 helpful votes
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Awesome site
November 30, 2020

I really love this website. It is so easy to navigate and find items you like. Checkout is also really simple, and I didn't have any problems with that. The website is very organized, and I like that it tells you when something is trending. Very helpful.

Date of experience: November 30, 2020
New Zealand
1 review
0 helpful votes
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Fabulous products
November 30, 2020

This website was easy to use and have amazing products which were delivered quickly and were of high quality. Very nice and easy process for great clothes. :)

Date of experience: November 30, 2020
Australia
1 review
0 helpful votes
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Love the brand
November 30, 2020

Everything always looks good and is so easy to return if there's an issue with sizing. Always my go-to online store.

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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Fab
November 30, 2020

So easy to navigate and quick website! Fab clothes and fab deals, I enjoyed the experience off my shopping

Date of experience: November 29, 2020
Missouri
1 review
0 helpful votes
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Great customer service!
November 30, 2020

Orla helped me get my shipping changed free of charge so that my dress would arrive before my 21st birthday!

Date of experience: November 29, 2020
New Zealand
1 review
0 helpful votes
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Great site
November 30, 2020

I love the site, it is easy to use and it is easy to find what I am after. The payment process is simple also.

Date of experience: November 29, 2020
California
1 review
0 helpful votes
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I almost exclusively shop at White Fox! They have something to suite any style from basics to something sassy for a night out.

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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Easy to use website, great photos and product information provided. Overall easy online shopping experience.

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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AMAZING QUALITY
November 29, 2020

White Fox Boutique is hands down my favourite store! The quality is beyond amazing & I don't feel like any of their styles are hit or miss sort of thing. Sooo cute & flattering

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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Easy checkout!
November 29, 2020

Easy checkout and was emailed instant receipts and order numbers. Hope the products are just as good

Date of experience: November 28, 2020
Canada
1 review
0 helpful votes
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Amazing!
November 28, 2020

I started to buy at white fox because of Sarah day, and now I can't stop buying! I am loving everything and the quality is really good. I'm all they way in Montreal Canada and the shipment took less then 7 days so that's a huge plus.

Date of experience: November 28, 2020
Florida
1 review
0 helpful votes
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Amazing
November 28, 2020

My favorite store! White fox always has my style and quality is amazing. I highly recommend white fox.

Date of experience: November 28, 2020
Canada
1 review
0 helpful votes
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Great clothes
November 28, 2020

Love white fox, always great quality clothes. Everytime my order comes in I am never disappointed. Also great swimsuits

Date of experience: November 27, 2020
Australia
1 review
0 helpful votes
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PERFECTION!
November 27, 2020

Where do I even begin, the quality, service care etc that goes into there company is flawless. They are so trendy it is out of this world how trendy they are, all of there collections with Sarah's day are absolutely amazing and tbh all the little things white fox does right. And I love that xx

Date of experience: November 27, 2020
GB
1 review
0 helpful votes
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White fox review
November 27, 2020

I'm always so out sanded by the quality and how easy it is to find something I love! The website is so easy to navigate and makes the whole experience so effortless

Date of experience: November 26, 2020
Australia
1 review
0 helpful votes
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Amazing
November 27, 2020

Very quick delivery and amazing prices. Bought a size too small and was an easy return process!
Very happy to purchase again.

Date of experience: November 26, 2020
Nevada
1 review
0 helpful votes
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Wonderful!
November 27, 2020

This website is extremely easy to navigate, while extremely hard to practice self control! I love everything on here and not only plan to be a recurring customer, but to also suggest to my friends too!

Date of experience: November 26, 2020
California
1 review
0 helpful votes
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LOVE THIS PLACE!
November 27, 2020

The website is super clean and cute! They have all the best clothing items and I know whatever I choose is going to be amazing quality. I suggest this store to all of my friends. Will shop here forever!

Date of experience: November 26, 2020
Australia
1 review
0 helpful votes
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Good experience
November 26, 2020

Very easy to navigate site. A simple purchase. Overall a great shopping experience, will definitely be back purchasing off here again.

Date of experience: November 25, 2020