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From the business
White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
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White Fox Reviews Summary
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I have ordered from here several times now and I've never had any issues. I also live in the US and I love how easy it is to shop the available items, have US pricing, and they usually have a reasonably spend amount to reach for free shipping to the US which is really appreciated. All of the items I've purchased have been just as pictured and very high quality. I also love the SDXWFA collections.
Buying from them is so easy and enjoyable! I've never had any issues, all their clothing is amazing quality and arrives from aus to Canada in literally less than a week!
The quality of the products I've purchased has been great. True to fit, color matches image on website, and the customer service has been amazing. I purchased an item for a Sarah's Day collaboration but by the time my order was processed it sold out. They reached out to me asap, explained what happened, and were very accommodating to get me the product as soon as it was available. They even threw in store credit! Great company and worth your money!
Ordered the Sarah's Day collab, and the website was quick and easy to use, the website layout is easy to manoeuvre and checkout is simple.
Shipping from Aus to Cad never a problem and great quality product! Love to support Sarah's day collaborations!
White fox has never disappointed and I will continue to buy from here, in particular the Sarah's Day Collaborations. <3
I ordered the Ignite sports bra and leggings in Medium for both. The bottoms fit really well and I love that they are high waisted to keep everything in. The sports bra was a little to small for my bust size but fit my size around my ribs underneath my bust. Shipping was within 2 weeks from AUS to CAN. Very happy with the product. I ordered the Large in the Ignite Sports Bra. Looking forward to getting it.
Instagram: janelle. Osler
I really can't say enough about this online store! I absolutely love everything about white fox. Their clothes are high quality for the price and the shipping time is not bad at all!
They sell trending clothing that's great quality. I love shopping from White Fox I can always find good going out outfits, cozy outfits, and my new year's eve outfit! Love them
Website is easy to use and find everything I'm after and all the stunning new arrivals!
Check out is fast and easy.
Fantastic service and great communication thank you so quick and helpful.
Will definitely shop with you again.
Super helpful customer service! Couldn't recommend them enough :) Clothes are always amazing quality!
I absolutely love whitefox! I love the quality of the the clothes and the designs. My favourite it when it's sale time, I just can't help myself but to splurge!
There were really good sales going on the stuff that I wanted to buy. Plus shipping was not that
Expensive for Canada which I am really happy about! Also everything I order always ships super fast. Whether it's coming from Australia or the States
Put in discount code for Black Friday for 30% off and when the billing went through it came off and had to pay full price. Sent message to customer support and no response. Not happy
All their clothes are amazing quality and they always have legit everything you need! Fave brand for sure!
I have ordered from white fox boutique multiple times now over the last month and have been impressed with the time of shipping. I am surprised by the quality every piece I have ordered is always feels thick and expensive which I love. I have had to email a few times about exchanging a product and I always get a reply same day with helpful feedback and communication,
Will definitely continue to shop with whitefox boutique! :)
This was my first time purchasing from White Fox—I ordered six items, and all fit PERFECT. The size guide and other reviews were very helpful; and everything arrived extremely quickly! I am extremely happy with the entire process, and even proceeded to order more from White Fox.
I love heading to white fox boutique whenever I have an event where I need too look extra as f*#€!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kathleen!
Thanks for your review