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From the business
White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
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White Fox Reviews Summary
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Purchasing process was very quick and easy, and they have sent me both a confirmation email and text so I am, and will be completely up to date with my purchase. I cant wait for my package to arrive!
The quality of the clothing is AMAZING! Every time I order from here it comes in about a week. It is very quick usually and the clothes are a great material and also comfortable! I love shopping here!
Amazing products, quick shipping & sent me lots of information regarding estimated dates of arrival. Can't fault them & there clothes are so comfy!
This business is amazing! I have bought a million things from them and are never disappointed. Their customer service team are so kind and helpful and very quick at responding. Their shipping is super quick. The quality of clothing and items are out of this world. Kilda not recommend or love this brand anymore!
This is my second order my daughter was travelling in OZ in January 2020.As a 22 year old she absolutely loved the clothes. So as a treat I ordered a sweatshirt and her boyfriend also order Xmas gifts from the website. From placing the order to receiving the parcel was so efficient. I waited longer for some orders just coming from the UK! I think how you promote the brand and logos on the items are amazing. The quality is great, As I am recovering from COVID I decided to browse your site and bought another two items for my daughter as I've not seen her in three weeks because myself and my husband caught the virus she moved in with her boyfriend so I thought what better way to welcome her home than you buy Whitefox tops. I thank her for introducing this company to me x
Sooo easy to navigate my way around the website. Everything was super easy and the size guide on everything was easy to understand
I buy all my clothes from here. From basics to formal wear. I've never purchased something I didn't like. Always amazing quality
Amazing variety and great quality clothing. And the reasonable prices just makes it my favourite place to shop.
Love all the styles, so pretty and comfy
The oversized tees are the best so comfy and cute
Good fabric
White fox boutique always have the best styles! I've never had a problem with them, they always send my products ASAP and they come literally 2-3 days later. Cannot fault them!
Amazing customer service, I had a problem with my shipping and they took care of it right away no questions asked. Greatly appreciated and cannot wait to receive my items!
Great customer service. I emailed them and asked to have my shipping expedited as I missed the option at checkout, they took care of it for me.
I love the clothes from WFB. I buy all of my active wear, loungewear and even any occasion wear. I know the quality is good, sizing is perfect and the product is exactly as you see on the site!
High quality clothes and extremely fast customer service, I bought the wrong item and I emailed them and got an instant answer along with an in-store credit that I got to spend today. Could not have asked for more. Thanks White Fox Boutique!
Gorgeous sweats that are comfortable and oh so cosy! Great service and reasonably priced... thank you White Fox!
The customer service is amazing! I needed to change my shipping method and Tiana was super quick and helpful to get it changed for me. My order arrived and I absolutely love it! I will definitely be ordering here a lot more from now on.
Always great deals/savings on the most fashionable clothing. I love shopping here, it's easy and convenient
My only issue is that it is very hard for me to track my package, I absolutely love their products! Just need more help on how I can track my package.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tali, You are welcome to contact us at [email protected] and we can definitely assist you to track your package