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White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
















The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
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Very explanatory, shows you if they have your size without even having to click on the item image, and real life images on people In public (love that)
Love the brand and quality of clothes, site is easy to use! It was delivered quickly to my house as well!
Had to make another order for summer 2021, their swimwear cannot be beat! So flattering and for the best price. Will likely order more in the future.
I have been into Aussie fashion as of late. Princess Polly and Show Po are my favourite places to shop. I decided to give White Fox a chance based on YouTube videos. They only had a few things that I actually liked. Most of their items are not my style. Clothes are really short and very unwearable aside from their sets. They're pretty much to take pictures in for the gram but not to walk around in unless u want ur whole $#*! to be out. Purchased 3 items and selected After pay however they charged my card for the total? Fine. The items came quickly however I had to pay customs for it to be delivered. I believe it was 30 cad. Fine. Receive the clothes and was highly disappointed. For the price the material and quality is thin and very light. I usually don't mind this but i do if I paid 80 for a dress.
One of the top was huge for a size small and defective. Was not made properly at all. The dress and the skirt were incredibly short. So I decided to return it all. All of the items were a big NO. And normally I have good luck when shopping online. It's pretty rare for me to return clothes... so that's really how bad it was.
To top it all off. The company does not do refunds. Ridiculous. They only provide store credits. Fine. So I really considered donating to horrible clothes especially when it costed me 77 dollars to ship it back! Keep in mind the credit doesn't include shipping fees you paid to receive the item, custom charges, or return fees. So now I'll have to purchase another item with their store credit and pay another 30 dollars for customs to have it shipped to me. All in all I would not recommend and will never ever shop from white fox again. I highly recommend Princess Polly, Showpo and even Shein over white fox. Showpo has better prices and even better quality. Why charge 80 dollars for poorly made clothing. Don't do it!
I am writing this review because the white fox website never mind the customer service team are always very easy to work with. Never had a problem when it comes to white fox they definitely are under rated and don't get enough credit for how well they work their business.
Everything about this brand is amazing, their clothes are super cute, and the shipping is super fast!
This is my 2nd time ordering from White Fox and not only is the quality and selection on point but the customer support is exceptional! The company checks all of my boxes. I even left Boohoo and PTL for them shhhhh
Got my parcel delivered within 2 days!
Was happy with swim Elena bottoms and they got great ( size 10) but my top was tight I couldn't knot the to bikini properly as it would move so had to return by paying a further $8.95:-(
Have reordered a large... not very happy
Absolutely love white fox, order all the time and love every piece. The website is easy to use, the packages come with free express shipping on orders over certain amount which is amazing!
I usually like my clothes oversized, but I got a size S/M and every single thing was HUGE. It's not even like, "cute/baggy" oversized. It's Iike "you order a S/M, but get sent XXXL" oversized. I ordered almost $300 worth of clothes, and literally everything except the sweatpants was unwearable. To make matters worse, you can't return and get your money back. You can only get a store credit, which sucks because EVERYTHING AT THE STORE IS TOO BIG. Why would I want to buy something else from a store that I know I can't fit? This was a waste of $300.
I made a mistake on my shipping for my order and Orla with customer support resolved my issue within only a few outs of my initial email! This company is great with customer service - they're so nice and resolve your issues as quickly as possible! 10/10 recommend shopping here.
When I returned I automatically got credit right my my white fox account which made it easy to use when I checked out I just added it to my order.
I've followed White Fox Boutique for years and years now - never bought anything until about 2 years ago and loved it ever since. Their styles and designs just keep getting better and I can't stay away! The site is super easy to use too so that's an extra plus.
I ordered twice here and I've never been disappointed by the service. Loved the quality of every item i got!
Great quality clothing, shoes, belts & handbags. I've never had to think about returning anything. Sizing accurate (:
I have ordered off of White Fox Boutique's website for the third time now. I have purchased products ranging from bathing suits, to tops, bottoms, and accessories such as hats and belts. None of the items I have received we're damaged, sized wrong, or anything shy of my expectations based on their photos and descriptions on the website. A wonderful place to buy from for excellent quality, fast shipping, and true to size, stylish outfits meant to stand out. Not to mention they also frequently release deals for price reductions!
I had to return a dress that was too big, they were quick to return the dress and have store credit back to me in time to buy the smaller size! They have a very good range of sizing
I have purchased so much from White Fox Boutique, from active wear to lounge wear and I love it all! Always super easy to purchase and delivery is really quick! Amazing quality clothes
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!


Hi Ashleigh! Thank you for your review! It looks like you accidentally left a 1-star review! It would be fabulous if you could review this for us so we can record it on our end