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White FoxReviews 1,036

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
512
value
497
shipping
522
returns
390
quality
458
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Australia
1 review
0 helpful votes
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Quality
March 15, 2021

White fox has amazing quality products they are also always on trend, super cute stuff! And they arrive super quick! Couldn't recommend this brand enough.

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Simply Amazing
March 15, 2021

Easy to use website. Fast shipping always with each order I have ever gotten from them. Great quality clothing. Easy to get in touch with, and keeps me up to date with new items and sale times!

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Fast feedback and troubleshooting
March 15, 2021

White fox boutique were able to sort out my account login and apply my store credit with amazing speed and efficiency even when they have an awesome sale just commencing. Well done admin, it meant I didn't miss out!

Date of experience: March 14, 2021
Florida
1 review
0 helpful votes
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So Easy and Quick
March 15, 2021

Seamless ordering process and amazing quality of items. I'm so excited for my second shipment of their clothing to arrive!

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Whitefox's website is extremely easy to navigate and it makes for a great shopping experience! The checkout process is even easier. Will definitely shop with Whitefox Boutique again.

Date of experience: March 14, 2021
Idaho
1 review
1 helpful vote
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They are horrible with returns. I got a product that was nothing like the picture. It was poorly made and the wrong color. They told me I had to pay $20 to ship it back and they'd give me store credit. Beyond disappointed they can't stand behind their products.

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Amazing
March 15, 2021

Just amazing. The Quality of the clothing is phenomenal. I will never get sick of ordering from such a professional and quick service

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Easy!
March 15, 2021

White Fox was so easy to navigate which made me spend much more than I intended the checkout was also super easy and quick. Overall it was a great online shopping experience

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Excellent website
March 15, 2021

Tried to get something during the new Sarah's day restock. And even though a lot of people were probably using the website it's was super fast and super easy to go to checkout.

Date of experience: March 14, 2021
New Hampshire
1 review
0 helpful votes
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Loved it!
March 15, 2021

The ordering process was very user friendly, it was a quick process and I was very happy to get my order in!

Date of experience: March 14, 2021
Ohio
1 review
0 helpful votes
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Could be better
March 15, 2021

Checkout was fast, but every time i went back, my cart was emptied. Also, we should only have to enter the access code once

Date of experience: March 14, 2021
Canada
1 review
0 helpful votes
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Love these clothes
March 15, 2021

I cannot stop buying from this website. All of their clothes are so nice and such good material. I have never been dissapointed in their clothes!

Date of experience: March 14, 2021
Norway
1 review
0 helpful votes
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Great
March 15, 2021

The site is super organised and pretty. I really enjoy your clothes! I love that you have new arrivals all the time and keep posting about it. I will definatly order here again!

Date of experience: March 14, 2021
Utah
1 review
0 helpful votes
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I have placed two orders here so far and ohhh my goodness... the quality and service has been amazing! The quality is superior and I am currently obsessed! I catch myself on the site daily...

Date of experience: March 12, 2021
Florida
1 review
0 helpful votes
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The BEST
March 12, 2021

My go to place to shop ALWAYS. Everything i've bought so far has really good quality and so cute and chic. No complaints thus far

Date of experience: March 11, 2021
Indiana
1 review
0 helpful votes
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10/10
March 12, 2021

White fox is so cute and comfy, and the clothes arrived so quickly as well- the literal perfect online shopping experience! I'm obsessed!

Date of experience: March 11, 2021
Colorado
1 review
0 helpful votes
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The quality of the clothes is amazing! I ordered 3 different bustiers & they all look so good! Will keep on purchasing from this store!

Date of experience: March 10, 2021
California
1 review
0 helpful votes
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Their customer service is exceptional! I realized after I had placed my order that I had chosen the standard shipping method when I had meant to chose the express shipping, since I needed the item in my order sooner. Not only did they respond super quick and solved my issue but they also granted me express shipping free of charge!

Date of experience: March 10, 2021
Ireland
1 review
0 helpful votes
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Clothes were fab and got an email back straight away when I enquired about deliveries! I will be ordering from here all the time from now on

Date of experience: March 9, 2021
California
1 review
0 helpful votes
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Hello everyone!
I just wanted to share how great the white fox boutique team is. I totally spaced and did not adequately select shipping speed so they did me a solid and updated it for me very quickly. I also wanted to share that their size quise is pretty spot on. It was for me. I'm super excited to try their clothes!

Date of experience: March 9, 2021