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White FoxReviews 1,036

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
512
value
497
shipping
522
returns
390
quality
458
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Canada
1 review
0 helpful votes
Follow Natalie S.
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Always shop here
March 19, 2021

WhiteFox has been one of my go to online shopping sites since the beginning. I will always love the style here and it arrives pretty quickly. Highly recommend if someone's looking to try a new site!

Date of experience: March 18, 2021
Australia
1 review
0 helpful votes
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Website is mobile friendly and easy to find different items. When looking through products and swilling back to main page of items, the page goes back to the part you were looking at where some websites reload to the top of the page.

Date of experience: March 17, 2021
Missouri
1 review
0 helpful votes
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Great options
March 18, 2021

Lots of great options, and the website was really easy to use! I highly recommend to anyone looking for a cute new wardrobe

Date of experience: March 17, 2021
New York
1 review
1 helpful vote
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The website is relatively easy to navigate, but I wish the quickview for each individual item were more descriptive of what size the models are wearing so that I could make a faster decision on what would fit me. I think that the shopping experience could greatly improve when it comes to filtering the products by category, size, color, and availability. Finally, I found that checking out to be awful because I had to try at least 6 times before I could get my store credit to be applied on the check out page. It was not intuitive. I had to click on the payment options and return back to the shopping cart to add the store credit for the purchase. This needs to be made more seamless and straightforward because I could have easily checked out without the credit being applied.

Date of experience: March 17, 2021
Australia
1 review
0 helpful votes
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AMAZING ITEM!
March 17, 2021

I recently purchased the chain of hearts mini dress in berry and i absolutely love it! Such a nice colour and great fit!

Date of experience: March 17, 2021
Virginia
1 review
0 helpful votes
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Very helpful
March 17, 2021

I had purchased a dress from this website and after receiving my confirmation email I realized shipping could be up to 20 days. I quickly emailed back and asked if I could pay the extra for fast shipping. I got a very quick response from Bella that informed me that the shipping method was changed and it was free of charge. I really appreciate that and will definitely be buying more from this shop!

Date of experience: March 16, 2021
Canada
1 review
0 helpful votes
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They are always so kind and courteous, in particular a rep Bella. Their products are very well made as well, worth the money!

Date of experience: March 16, 2021
Australia
1 review
0 helpful votes
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I placed an order on Monday not expecting to receive it a few days later but I got a knock on the door Tuesday with my goodies! So fast and very much appreciated, thank you!

Date of experience: March 15, 2021
Canada
1 review
0 helpful votes
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Great Quality
March 16, 2021

I've ordered a variety of clothes from Whitefox and they never disappoint! The clothes are great quality and super comfy. Definitely will be ordering more in the future. :)

Date of experience: March 15, 2021
Australia
1 review
0 helpful votes
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Amazing
March 16, 2021

Absolutely obsessed with the quality and design of all their pieces! The items are true to size and always look exactly like they did online x

Date of experience: March 15, 2021
Illinois
1 review
0 helpful votes
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The other day I placed an order for an outfit that I planned on taking on spring break with me. I selected expedited shipping so that it would arrive in time for my trip. I then added a coupon, and I guess somehow my shipping method changed to 20 day shipping without me noticing. I then immediately emailed whitefox to let them know of my error and they emailed back in less than 24 hours and switched my shipping free of charge! This was so helpful and saved me a lot of stress!

Date of experience: March 15, 2021
New York
1 review
0 helpful votes
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Best Experience
March 15, 2021

Whitefoxbouqitue website is extremely appealing to the eye. Very colorful, organized, and fashion driven! Follows all trends today and gives you an easy way to shop! I am always on here and will continue to shop on here always! Thanks for making it easy for us in the US :)

Date of experience: March 15, 2021
Canada
1 review
0 helpful votes
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WhiteFox x Sarah's Day
March 15, 2021

My experience with White fox so far has been great. I have made 4 purchases from the White Fox x Sarah's day collection. Good quality fabrics. Also great customer service :)

Date of experience: March 15, 2021
Canada
1 review
0 helpful votes
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Great quality
March 15, 2021

The SD x WFB are some of the best workout clothes I own! Great fit, hold up decently well (certainly better than lulu nowadays), and the padding in the sports bras holds up its shape in the wash!

Date of experience: March 15, 2021
Australia
1 review
0 helpful votes
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Hot stuffff
March 15, 2021

Best customer service and quality of clothing/designs and website layout! Also the quickest delivery i've ever experienced!

Date of experience: March 15, 2021
Australia
1 review
0 helpful votes
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Love love love
March 15, 2021

Great quality products and business! A few hours after ordering, my order has already been shipped!

Date of experience: March 15, 2021
Australia
1 review
0 helpful votes
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Super cute clothes and the best customer service ever, every time i've bought something from here they've been super helpful and the quality is outstanding! For sure my favourite online shop!

Date of experience: March 15, 2021
Arizona
1 review
0 helpful votes
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Sarah Day!
March 15, 2021

I like that it gave me a chance to order with secret code. I think things still sold out to fast. Also I didn't like that once I put the code in and picked something it would make me log in the password for each item I wanted to get.

Date of experience: March 15, 2021
Washington
1 review
0 helpful votes
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Love!
March 15, 2021

White Fox has an easy to use website. I love that I can see the cart pop up with each item I add. The pop up gives me the option to checkout from there or keep shopping.

The websites quality matches the clothes. All together it is easy to use. All the options you need are at the top so you never feel lost.

Can't say enough how much I enjoyed my experience.

Oh, and the checkout process was quick and easy. They remembered all of my information and I didn't have to spend time re-entering my info. Such a Time saver!

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Fantastic
March 15, 2021

I've ordered from white fox boutique a number of times. I was super keen to place another order. The website is easy to search through, the shipping is extremely quick and the quality is just amazing. I definitely recommend white fox to all my family and friends

Date of experience: March 14, 2021