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WhatGeek

4.5

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
990
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862 reviews

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Iowa
1 review
0 helpful votes
Follow Nygel B.
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This is honestly one of the best keyboards for the price that I can find on the internet. I don't know if anything else can top it. The build, the features, the sound and feel. It's amazing. With some V1 switches and some nice keycaps, this thing has one of the best sound profiles I have ever heard. It's like magic.

And for the price! It's wild. A few years ago this would have been so far ahead of the game that it would have blown people's minds. Even today in the current climate of keyboard customs. It's price and list of included features is enough to put it way up there on the list of awesome keyboards.

I was worried about the knob in regards to taking it apart. But after watching a few videos it became clear I just needed to force it a little more aggressively to get it to pop off. Now that I know that it's much easier to manage. What's most impressive though is that there is genuinely no reason to open this thing anyways! The foams and various layers in there are *chefs kiss* amazing. I genuinely haven't ever even imagined that I could get a keyboard that really doesn't require any mods. But this one made it true.

So, I'm very pleased, and I highly recommend it. I actually got the one I have for my wife, and I'm 90% gonna buy one for myself even though I already have a monsgeek m1 that is serving me rather well. The leobog is just better. In every way.

Date of experience: November 6, 2023
Germany
1 review
0 helpful votes
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Feedback
November 13, 2023

Hi Feedback link was not working and after making two orders it would be good to get an update after a week.

Date of experience: November 6, 2023
Texas
1 review
0 helpful votes
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I ordered over a week ago and have not received any updates on when my item will ship. Not sure if it's back ordered or if my order was misplaced, but pretty frustrating as a first time customer on the site

Date of experience: November 6, 2023
California
1 review
0 helpful votes
Follow Nichole K.
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This keyboard is incredible right out of the box, it feels amazing and it looks beautiful. The sound profile this keyboard creates has become my favorite keyboard ever. The RGB is vibrant with many options. I highly recommend this keyboard to anyone and everyone!

Date of experience: November 3, 2023
Canada
1 review
0 helpful votes
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Exceeded expectations
November 3, 2023

This being my first mechanical keyboard - it exceeded my expectations. Delivery was fast which is very appreciated. It came very well packaged with a bunch of soft foam around it. The keyboard is beautiful, heavy and has English instructions. I'm already thinking of purchasing my second one and will definitely shop with WhatGeek again.

Date of experience: November 3, 2023
Canada
1 review
0 helpful votes
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Nice vendor
November 2, 2023

The website design is good.
Product description and photos are good.
Purchase experience is good.

Date of experience: November 2, 2023
Canada
1 review
0 helpful votes
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Leobog K81 Pro
November 4, 2023

The shipping took so freaking long.

But it came. The staff were friendly and the product with no defect at all.

Tbh I think this is the best keyboard I ever had and trust me I had many.

Also, for drivers go directly to leobog's website. You won't find it anywhere else, you will have to translate the website to English too.

Everything else was very smooth tho, if your order take some time, be patience. For the price it's worth it

Date of experience: November 2, 2023
California
1 review
0 helpful votes
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First order
November 8, 2023

It's been almost a week and I haven't heard anything. It hasn't even shipped yet and it is not a preorder item. Some people mentioned that I shouldn't order from the site because they thought it was a scam and now I'm considering that they're right.

Date of experience: November 1, 2023
GB
1 review
0 helpful votes
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Ajazz AK 820 Pro - Lovely!
November 1, 2023

Super straightforward, great price for first Keeb purchase in 14 years+! Quick shipping time considering how far it came too :D

Date of experience: November 1, 2023
GB
1 review
0 helpful votes
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Miyoo Mini Plus = happiness
November 1, 2023

Very smooth experience! I didn't know my item was coming from China, but full tracking was provided and arrived quickly.

Date of experience: November 1, 2023
Canada
1 review
0 helpful votes
Follow Daniel A.
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My retro handheld arrived with a dead vertical line going straight across the centre of the screen. I reached out to the customer support team and within a few weeks, they send me a replacement unit for the damaged screen. Glad to see WhatGeek stand behind the products they sell.

Date of experience: October 31, 2023
GB
1 review
0 helpful votes
Follow Joe H.
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Great board, good company
October 31, 2023

Very happy with my new keyboard and was able to track the delivery all the way. WhatGeek care about good packaging and made sure I had received my order. Very pleased

Date of experience: October 31, 2023
GB
1 review
0 helpful votes
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10/10
October 30, 2023

Everything arrived on time and faster than I thought! Now time to try the product.

Date of experience: October 30, 2023
Pennsylvania
1 review
0 helpful votes
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Monsgeek M1W
October 28, 2023

I ordered a monsgeek M1W off of their website. Not only did they have the best price available but they also had a coupon for money off the sale price. They shipping took a bit longer, but my product was sourced from another country so that makes sense.

Date of experience: October 27, 2023
Canada
1 review
0 helpful votes
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Best One stop shop
October 28, 2023

Researching and pro/cons listing all the aspects of my first Hot swappable Keyboard, only to end up all over the web finding all the parts in multiple stores and countries was holding me back from getting started. I found WhatGeek by accident and I'm so glad I did. They had everything I was looking for, all in one place, and at great prices! I bought the Ajazz summer keyboard with the number pad, red switches, and the PIIFOX CKC-02 Pink Oil Painting Side-printed OEM Profile Keycap Set. It is AMAZING! Package came in so quickly, and there was no damage as everything was packed beautifully. I can't wait to get my next cap set or try new switches to get that perfect sound and feel.

Date of experience: October 26, 2023
California
1 review
0 helpful votes
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Could be better
October 26, 2023

I am not that happy with the processing time the shop app and the tracking number not giving me any updates on where my keyboard was

Date of experience: October 25, 2023
Florida
1 review
0 helpful votes
Follow Keno N.
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Everything is good but the shipping experience was not so great, bad tracking site with no indication of ETA, slow than expected but it finally came in after 13 days.

Date of experience: October 25, 2023
California
1 review
0 helpful votes
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Whatgeek was great. Order fulfilled, only a little late. But keyboard is awesome. Got an M1 fully assembled.

Date of experience: October 25, 2023
KR
1 review
0 helpful votes
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상품도 좋고 가격도 만족 합니다
하지만 디테일한 배송정보와 상품이 어디에 위치하고 가고있는지 메일로 알려주셨으면 힙니다
나에게 오는 메일은 전부 광고 뿐입니다

Date of experience: October 25, 2023
Alabama
1 review
0 helpful votes
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No order updates, delivery problems
November 1, 2023

I had to keep checking the WG website for the status of my order which kept reading "unfulfilled." I never got an alert that my order shipped. Once shipped, it has taken a very long time and now there are some unexpected delays. I'm advised to contact the shipper, a Chinese company. This is not a good user experience.

Date of experience: October 25, 2023