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WhatGeek

4.5

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
990
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862 reviews

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Spain
1 review
0 helpful votes
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Jamesdonkey A3
October 24, 2023

The item arrived in time and is fabulous. I can trust on this store

Date of experience: October 24, 2023
GB
1 review
0 helpful votes
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Super new to retro gaming. Wanted a cheap compact handheld device I could bring around with me and have a dose of nostalgia and not be worried about damaging or losing anything expensive.

This looked like it would fit the bill and it's actually a very nice unit! I wasn't expecting such a nice feeling device and the build quality looks good! It even comes bundled with a thick screen protector which is a nice touch.

Only time will tell how reliable the item is but it certainly looks and feels the part.

Date of experience: October 23, 2023
Oregon
1 review
0 helpful votes
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Great Experience!
October 24, 2023

I ordered the LoFree Flow from WhatGeek. I must say that my package came to my door very well packaged and within 7 days from ordering. I emailed their customer service several times because DHL was slow in issuing a tracking number and a representative always responded within hours. I am very satisfied with the overall experience and would definitely order from WhatGeek again!

Date of experience: October 23, 2023
Michigan
1 review
0 helpful votes
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Walnut wrist rest Feker Alice 80
October 22, 2023

Item took two weeks to arrive, but tracking was accurate, so no big deal.
Item travelled 7,000 miles/ 11,600 km!
Wrist rest is nice walnut. Factory sanding was not so good though. I had to spend some time working on it to sand out wavy machine marks in the wood to get it perfectly smooth.

Date of experience: October 22, 2023
Canada
1 review
0 helpful votes
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Good at taking money
October 28, 2023

I pre ordered a product around the beginning of September that was a scheduled delivery date of sept 20 - oct 20. Made payment in full. Was on the site looking at other things around the beginning or October and noticed that the item I pre-ordered was now for sale and in stock. I was excited that maybe I would be getting my purchase soon. It is now past the scheduled delivery date, I checked my order and it has not even shipped yet. I will not buy anything from this site again. Very disappointed. Great at taking money and that's about it.

Date of experience: October 21, 2023
California
2 reviews
0 helpful votes
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Alice Fekker 8 keyboard - love it
October 21, 2023

I love this ergonomic typist keyboard. It was easy to set up and the keys are perfect for typing all day.

Date of experience: October 21, 2023
GB
1 review
0 helpful votes
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Really smooth ordering experience and delivery was relatively quick!

Date of experience: October 20, 2023
Poland
1 review
0 helpful votes
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The keyboard came in pretty fast, it works really well and im very happy with it! WhatGeek support was very helpful throughout the whole proccess

Date of experience: October 19, 2023
Canada
1 review
0 helpful votes
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First time buyer
October 19, 2023

Everything went well. Shipping time, delivery and The Product is really nice and on time. Got some extra stuff which makes it more complete. Very Generous!

Date of experience: October 19, 2023
California
1 review
0 helpful votes
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Not a domestic shipment
October 25, 2023

I was led to believe the product was shipping from the UK. It does not. It ships from China.
Which means you might incur in import fees. This is not evident while purchasing and it should be

Date of experience: October 18, 2023
Spain
1 review
0 helpful votes
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Great device
October 17, 2023

The software, in mac, is not the best but the hardware is very well done and a pleasure to use it. Y recommend it.

Date of experience: October 17, 2023
New York
1 review
0 helpful votes
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Great Experience
October 16, 2023

I ordered 3 GMK67's and they shipped decently quickly! Priced well with discounts. Would buy from again.

Date of experience: October 16, 2023
Canada
1 review
0 helpful votes
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Placed an order for a keyboard on September 27th. I messaged support on October 8th as I was confused why I had yet to receive a shipping confirmation or tracking number. They they messages me back simply saying " Hi,your order was sent out and the tracking number is…". But the tracking number that was given does not have any associated shipment on the shipping company's website!

WhatGeek's shipping policy estimates 7-20 business days for shipping and I t has been 12 so far. I am questioning the validity of this site, and am prepared to charge back my card if the order does not arrive within the estimated time frame.

Date of experience: October 15, 2023
GB
1 review
0 helpful votes
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All Good
October 14, 2023

Postage took about a week. The product is good. My experience with this company has been a good one. I would buy again from them.

Date of experience: October 14, 2023
GB
1 review
0 helpful votes
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Very happy
October 12, 2023

I'm extremely pleased with the ambernic console that I ordered, its exactly what it says it is and came within the time specified with tracked delivery. Definitely order again!

Date of experience: October 11, 2023
Turkiye
1 review
0 helpful votes
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Good company
October 12, 2023

Hello! I am Kaan! I bought "ZUOYA GMK67 Gasket DIY Kit" at 29 Aug, it arrive at 7 Sept. If you have any problems, they help you immediately. Reliable company. You won't have any problems with whatgeek, just trust me. They shipped the product quickly. You can trust to Whatgeek!

Date of experience: October 11, 2023
Illinois
1 review
0 helpful votes
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Great service
October 11, 2023

Great prices fast and free shipping, will buy from them again.

Date of experience: October 10, 2023
GB
1 review
0 helpful votes
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Amazing feeling mouse, low latency
October 10, 2023

I bought a lofree OE909 mouse and it arrived about a week later in good time. I'm really happy about the mouse and the service I received

Date of experience: October 10, 2023
Florida
1 review
0 helpful votes
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Do not "pre-order"
November 9, 2023

I thought I bought from Whatgeek on September 2, Item showed it was available. Then I hear it was really a "pre-order". So now well over a month after I ordered from Whatgeek I have nothing to show for it. STILL WAITING FOR IT TO SHIP!

Date of experience: October 9, 2023
Connecticut
1 review
0 helpful votes
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Keyboard
October 8, 2023

Ordering was easy...good quality...no problems as of yet...grandson was very pleased...

Date of experience: October 8, 2023