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WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
990
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862 reviews

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Washington
1 review
0 helpful votes
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I love my DIY kit!
January 30, 2024

I love my Leobog Hi75 DIY kit! It was super satisfying that it was sent with the foam already laid in when I went to put my Akko creamy yellow switches in. Super thocky sound, I love it. The LED settings are vast and the clicky sound of the button is very satisfying. Thanks for a great keeb base!

Date of experience: January 29, 2024
Washington
1 review
0 helpful votes
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Awesome
January 30, 2024

Awesome, and quick, very very very awesome! It took a week

Date of experience: January 29, 2024
Spain
1 review
0 helpful votes
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January 29, 2024

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Date of experience: January 29, 2024
Turkiye
1 review
0 helpful votes
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Very cool keyboard
January 29, 2024

Keyboard looks very nice. I am using it for 2 days and its cool.

Date of experience: January 29, 2024
GB
1 review
0 helpful votes
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Amazed...
January 29, 2024

I wanted a little gadget for autistic 15yr old daughter for when she is on her way to and from school ( 2 hours trip in total) she loves tech and gaming, a friend had told me about retro gaming Handheld consoles, a quick Google search for the best one for beginners and a few unboxing and review videos on YouTube to see which one would be ideal for my daughter, and the myioo mini plus, seemed like a good pick, when it arrived we quickly opened the console, popped the screen protector on and turned it on, and I was amazed how little you had to go to find a game and start playing it, the display and graphics for how small it is, are unreal, I can't believe for something so small how good it is. I would definitely recommend to anyone who is looking for a retro handheld console, I have no faults with it what so ever, the battery life is really good. My daughter leaves the house in the morning (7:30am) get on her school bus armed with her myioo mini plus, a pair of headphones and she no longer really says her bus trips to and from school are boring anymore, she will often come in from school telling me about a game she is playing that she hasn't before, as this handheld is packed with so so many games and you can put more on if you want, we yet to do this as my daughter is happy with what's on there so far, all games play brilliantly, there have been a few where they got a bit glitchy but that happens on all consoles at some point. I am definitely pleased I brought this.

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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Amazing
January 29, 2024

Delivery as expected, price as expected, amazing experience

Date of experience: January 29, 2024
Turkiye
1 review
0 helpful votes
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Everything is ok
January 29, 2024

Got my package fast than expected, reliable company, thanks

Date of experience: January 29, 2024
Turkiye
1 review
0 helpful votes
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Shipment Satisfaction
January 29, 2024

Lots of websites that sell custom keyboard is not shipping or got overpriced shipping costs. WhatGeek's shipment and tax payment is awrsome.

Date of experience: January 29, 2024
GB
1 review
0 helpful votes
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Delivery long
January 29, 2024

Could have been posted out earlier, took a long time

Date of experience: January 29, 2024
New York
1 review
0 helpful votes
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Amazing!
January 29, 2024

Just ordered this to add to use with my Mac book, I don't have a desktop so getting this was a bit of an uncertainty for me especially because of the price. But I wanted a num pad that could connect and be used when I did my work from home. It's amazing so far, definitely worth the price! The connection is solid and it's nice I can use it away from the computer as a simple calculator. 10/10

Date of experience: January 29, 2024
Canada
1 review
0 helpful votes
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I was unsure I'd this product was going to make it in time for Christmas, but to my surprise the package came quickly and was easy to track for piece of mind

Date of experience: January 29, 2024
North Carolina
1 review
0 helpful votes
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Acceptable, happy with my purchase
January 26, 2024

I ordered a CMK75 and some Akko pro blue switches. The switches are great but the CMK75 came with a damaged LED screen. It's very small and barely noticeable so I just couldn't be bothered returning it due to the long wait times for shipping. Mine was shipped to the US, my friend in the UK ordered his two weeks after me and still got his before mine. Just something to consider when shopping here.

Date of experience: January 26, 2024
Wisconsin
2 reviews
1 helpful vote
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Poor customer service
February 2, 2024

Purchased a handheld console from them. It stopped working after 2 weeks. Been trying to contact them. Their phone number doest work and they don't reply to their emails.

Date of experience: January 26, 2024
Canada
1 review
0 helpful votes
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Amazing
January 25, 2024

Such a heavy board off the bat, solid, very mute with the switches, makes my custom build sound exactly like I wanted it to.

Date of experience: January 25, 2024
Turkiye
1 review
0 helpful votes
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Good
January 25, 2024

It was a good delivery after waiting for about a month

Date of experience: January 25, 2024
Turkiye
1 review
0 helpful votes
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Excellent experience, thanks
January 25, 2024

Excellent especially customer services is very fast and helpful

Date of experience: January 25, 2024
GB
1 review
0 helpful votes
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Multiple items and Akko switches
January 25, 2024
Updated review

Always great experience. Delivered within two weeks but great price and products as well as free shipping

Date of experience: January 25, 2024

Mongsgeek m5
November 3, 2023
Previous review

Beautiful product prompt delivery. Ordered twice with no issues

Date of experience: November 3, 2023
Texas
1 review
0 helpful votes
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Great product and Price, could have used more information through the shipping process

Date of experience: January 25, 2024
GB
2 reviews
0 helpful votes
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Good Original Product
January 25, 2024

Good original product sealed in original box. Delivery quite slow.

Date of experience: January 25, 2024
Pennsylvania
1 review
0 helpful votes
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Pros and Cons
January 30, 2024

Pros: The keyboard itself is good for the money; though I've only had it for a little bit, it seems solid. Cons: the key mappings for both Windows and Mac were incorrect, and there's no way to program this using something like VIA. Apparently the software made available by Feker doesn't do a good job and gets incorrectly flagged as malware by some systems, so I'm left with no customization options.

Date of experience: January 22, 2024