Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of WhatGeek

WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
See all photos
How would you rate WhatGeek?
grey stargrey stargrey stargrey stargrey star

WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
990
This company does not typically respond to reviews

Instant Feedback

862 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Matt P.
Unfollow Matt P.
Share Review
Report Review

Anbernic RG40XX V
January 13, 2026

The order arrived on time, as described and works perfectly. Great service. I will be using WhatGeek in future.

Date of experience: January 3, 2026
GB
1 review
0 helpful votes
Follow Emily P.
Unfollow Emily P.
Share Review
Report Review

The PERFECT keyboard
January 12, 2026

I absolutely LOVE this keyboard! It sounds SO good and it is so nice to type on. I love the backlight features, and the keyboard is exactly as described :)

Date of experience: January 2, 2026
GB
1 review
0 helpful votes
Follow Darren B.
Unfollow Darren B.
Share Review
Report Review

Retro Delight
January 9, 2026

Very easy to navigate the thousands of games, delighted with the console, controls are sturdy and responsive.

Date of experience: December 30, 2025
Texas
1 review
0 helpful votes
Follow Elena S.
Unfollow Elena S.
Share Review
Report Review

Great keyboard!
January 8, 2026

Leobog makes fantastic keyboards & the new Hi75C Pro is just like the Hi75 but with wireless & Bluetooth connections. My only complaint is my keyboard was missing the switch puller & the foam wasn't completely cut thru so I bent several pins on my switches. This is the 1st one I've had with this problem. This is my 4th Leobog keyboard.

Date of experience: December 29, 2025
California
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Cool little handheld
January 8, 2026

Ordered a Miyoo Mini Plus, which is a very cool little retro handheld. It was a great price and delivery was fairly quick.

Date of experience: December 29, 2025
GB
1 review
0 helpful votes
Follow TV S.
Unfollow TV S.
Share Review
Report Review

Xmas present winner
January 8, 2026

Was purchased based on online reviews for a retro game geek but not a computer nerd. Does everything it says and everyone is happy.

Date of experience: December 29, 2025
GB
1 review
0 helpful votes
Follow Iain M.
Unfollow Iain M.
Share Review
Report Review

Everything ok so far
January 6, 2026

Only briefly used as yet, the Trimui smart pro, that is. A bit early to give an accurate appraisal Reasonably prompt delivery.

Date of experience: December 27, 2025
NL
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

Great service all around
January 5, 2026

Product arrived on time and as advertised. Having a lot of fun with it and reliving old memories has been truly priceless. Recommeded for any UK based retrogamer!

Date of experience: December 26, 2025
GB
1 review
0 helpful votes
Follow Monica T.
Unfollow Monica T.
Share Review
Report Review

Retro Gameboy
January 5, 2026

Bought for Xmas presents for my 3 grown up children who had the originals, they haven't stopped playing and it's bringing back so many memories for them

Date of experience: December 26, 2025
Utah
1 review
0 helpful votes
Follow Alfonso C.
Unfollow Alfonso C.
Share Review
Report Review

Waiting on item
January 5, 2026

Order was returned due to address was wrong. It was returned to company. We said to resend the item with correct address. Still have not received item. This all happened in October. Still waiting.

Date of experience: December 26, 2025
GB
1 review
0 helpful votes
Follow Simon M.
Unfollow Simon M.
Share Review
Report Review

Sweet product.
January 1, 2026

Bought as gift but well priced, good packaging and arrived earlier than the predicted delivery date. Would recommend 👌

Date of experience: December 22, 2025
GB
1 review
0 helpful votes
Follow Dan H.
Unfollow Dan H.
Share Review
Report Review

Bad service, good product
December 29, 2025

I ordered an AULA keyboard from here because it was cheaper than Amazon but shorter shipping time than Aliexpress (supposedly). The delivery came in a few days, but it wasn't a keyboard, it was an 8kg chinese roomba.
Getting customer service took ages and when I got it, they immediately sent a DPD pickup without checking if I'd be in to pick it up (I wasn't, but fortunately my housemate was sick off work.) They wouldn't resend the keyboard until they'd gotten their robot back, so I had to wait even longer.

Of course, it got delayed in transit (not their fault in fairness, but the fact I had to wait was.), so I had to wait a few more days of communicating with someone who was clearly not a native speaker using AI translation.

Eventually I got an evri delivery to my house (once again when I was at work), and I finally got it today, one day before a flight abroad for Christmas, and over a month since my order.

I still wonder if getting it ordered from China via AliExpress would've been quicker.

Anyway, I'm typing this long-winded review out on a keyboard, which I must say feels great and has a much better build quality than other mechanical keyboards I've seen on the market, so from a product perspective, you'll be satisfied.

Date of experience: December 19, 2025
Missouri
1 review
0 helpful votes
Follow Johnny M.
Unfollow Johnny M.
Share Review
Report Review

Same ROM's in every system
December 24, 2025

I paid more and received 6,000 fewer games! I forgot about the purchase because it has never been powered on again. Zero point. You promise big titles, but deliver the same b-list titles. Thanks.

Date of experience: December 14, 2025
Texas
1 review
0 helpful votes
Follow Christian Y.
Unfollow Christian Y.
Share Review
Report Review

Keyboard
December 15, 2025

Product received undamaged and with instructions that properly assisted me with the setup of the keyboard.

Date of experience: December 5, 2025
GB
1 review
0 helpful votes
Follow Brandon C.
Unfollow Brandon C.
Share Review
Report Review

KEYBOARD YIPPEE
December 11, 2025

Been meaning to get a proper keyboard for ages and this was extremely affordable and very high quality

Date of experience: December 1, 2025
California
1 review
0 helpful votes
Follow Trista C.
Unfollow Trista C.
Share Review
Report Review

I have bought multiple/several products from WhatGeek and the products are excellent. Customer service has also been one of the best. I highly recommend WhatGeek

Date of experience: November 22, 2025
GB
1 review
0 helpful votes
Follow Scott I.
Unfollow Scott I.
Share Review
Report Review

TrimUI Brick - Red
November 30, 2025

Slightly misleading that product is shipped from China and can take some time. No so much an issue for me but worth noting. B
Otherwise very happy with the order, and quality of the brick. Communication and shipping tracking was all great from. WhatGeek

Date of experience: September 30, 2025
GB
1 review
0 helpful votes
Follow Mehmet G.
Unfollow Mehmet G.
Share Review
Report Review

Quality product, great price
November 21, 2025
Updated review

I ordered a trimui brick for a really good price. It came in the expected time frame and tracking was very detailed and available throughout the process

Date of experience: November 11, 2025

Quality product, great price
November 21, 2025
Previous review

I ordered a trimui brick for a really good price. It came in the expected time frame and tracking was very detailed and available throughout the process

Date of experience: November 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow Brendon K.
Unfollow Brendon K.
Share Review
Report Review

Great service and support!
November 20, 2025

Great prices, excellent service and support when you need it. Truly an amazing business I'll be happy to do business again with

Date of experience: November 10, 2025
GB
1 review
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Share Review
Report Review

A great experience, start to finish.
November 17, 2025

Easy to order, details and description clear and accurate with great photos of the product. Delivery was as expected for overseas, a painful wait but overall wasn't longer than average and no issues. Product as described and absolutely fantastic. Would buy from Whatgeek again, no hesitation.

Date of experience: November 7, 2025