Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to browse products with reviews listed, good photos and videos, widely available discount codes, buying process was easy. If you browse and leave without buying they send you a discount code for the product to tempt you back- nice touch as you don't mind getting that email.
Shipping from China was predicted to take up to 2 weeks... but actually arrived in less than 5 days- no complaints.
I ordered a keyboard and accidentally ordered the wrong colour and i was able to change it quickly and efficiently
I ORDERED THE KEYBOARD, THEY TOOK MY MONEY AND SAID IT WAS ON THE WAY, A WEEK LATER I RECEIVED A MESSAGE THAT IT HAD BEEN DISCONTINUED, BUT NO REFUND WAS APPARETN. SO I BLOCKED PAYMENT ON PAYPAL AND SUDDENLY I RECEIVED A MESSAGE INFORMING ME THAT THE PRODUCT WAS ON IT'S WAY! THEN A SECOND MESSAGE ASKING ME TO RESOLVE MY PAYPAL CLAIM. I WAITED TO RECEIVE MY AMAZING KEYBOARD AND RESOLVED THE ISSUE. NOT A GREAT EXPERIENCE, BUT THE BEST KEYBOARD I COULD IMAGINE AND I WOULD BUY IT OVER AND OVER AGAIN, SO NOT FIVE STARS ON MY EXPERIENCE, BUT A FIVE ON THE PRODUCT!
Good so far, let's see if you can deliver the goods.
I was nervous when buying it because at the time i lived in turkey idk if it was going to pass customs but i bought and i waited for around 2-3 weeks and i finally arrived it had passed customs and i was excited i opened it the box was barely damanged just scrathced and i tested the controller everything was working perfect so i want to say for the wait been anxious most of the time it was worth it the controller really was amaazing thankss
Above my expectations - item arrived quickly and exactly as described on the site. The price was great and the overall experience was perfect. Would definitely use the WhatGeek again in the future.
Item extremely well packaged. Received within delivery window. Great communication around delivery tracking.
Whatgeek is a very good seller and went above and beyond with communication I'll definitely use whatgeek again
I was wanting a Linux based handheld, with a bigger screen than my RG40XX H. I'd read & watched lots of reviews and settled on the Trimui Smart Pro in black. All I wanted was to emulate handhelds, Super NES and Megadrive - anything else was a bonus. The TSP does all that well, straight out of the box. The controls work well; the Vita-style nubs aren't an issue for me either. The screen resolution is fantastic and the fact I can get the screen bright enough to play outside are two great positives for me. The delivery was actually earlier than expected and arrived before I went abroad on holiday, so I've been able to properly test it out in a very sunny climate. Great budget device and does what I wanted.
Simple and straightforward, clear and informative information to enable purchasing decisions
I ordered the black game but when I looked at the delivery confirmation i saw it said white. I emailed them straight away and they sorted it within minutes, no fuss. I saw from review that delivery can take a while but I think mine came within two weeks which i didnt think was bad. It came with a free case which was amazing. It was a gift so I only played one game on it but the graphics were fantastic. Would recommend.
Ordered Retro anbernic R556, I received it after a failed attempt to deliver by Evri, labelling the parcel as cub01. At first I thought I was scammed but at a second attempt it was delivered.
Very happy with the games that came with it, thinking of loading more. Great service Whatgeek
I reside in the US. My order, a keyboard, took a while to arrive. However, this is probably to be expected given international shipping. I would not note this, except for the fact that WhatGeek continues to advertise 5-14 business day shipping. My item arrived after this period.
TrimUI Brick purchase: absolutely amazing product and a straight forward purchase and delivery process. Would highly recommend WhatGeek and the TrimUI Brick product.
WhatGeek overall experience has been great. Despite the website having some very visual issues (bad front end bugs/implementations) from time to time overall it has been a great experience. Just expect shipping to take quite a while.
I received the product I ordered. It was packed well and arrived in great condition. Also received it very quickly considering it came from overseas. I would definitely order from WhatGeek again!
Thought that the mouse would be strictly decorative, but it actually feels okay in hand, so it became my main everyday one. However, its quite small, so take that into consideration.
It took a little more than a week to arrive. When I ordered it, I wasn't unaware that I would also have to pay an additional £40+ in import duty to the courier. The device is functional, and it might potentially take the place of my phone if it included a camera and phone card SIM slot. I had to switch the keyboard to US English and the Windows operating system to Win 11 UK English.
Comprehensive information on the product with an easy checkout and payment process, which included shipping details and options.
Delivery was quick considering it came from China. The product was well priced and came with a free case.
Amazing device, surpasses the hype and Whatgeek easily has the best deals regarding some of these devices.
Been eyeing the lofi keyboard for a few months and finally pulled the trigger when I saw the deal. Was a little worried about ordering on a site I've never heard before but it was good! Product was new, timely shipping, and great price.
The device works fine, with some visual quirks that kind of take away from the handheld. Runs ARKos fine, and the screen is fantastic for the price point. It could be a bit better if put into a more modern and clean shell form, and without the strange choice for some of the face buttons. Great grab for under $50USD.
Answer: Had the best price anywhere on what I was looking for!
Answer: It's a legit but sketchy company. Be careful but don't necessarily avoid.

