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WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
991
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864 reviews

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GB
1 review
0 helpful votes
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Definitely buying again soon
March 20, 2025

Was looking for a handheld games console that played games like pack man, space invaders, Tetris, psp games like tekken, grand torismo and many more. Thanks to instagram I found the TrimUI smart pro. It was easy to find using the link from instagram and navigating the website was easy too.

You get to choose memory size and colours of console.

I oferderd the 128gb in white and it's what came in the post. It is light weight and easy to hold, the joysticks don't stick up to high and are super easy to move. You don't have to stretch your fingers to reach the trigger buttons. Plus the screen quality is brilliant.

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
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Good prices, decent delivery time
March 20, 2025

Prices were very competitive, delivery quick considering from China and ordered during the festive period. It took about 10 days.

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
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This great ambernic gaming handheld came ready to go from the box which I didn't expect. This makes it very easy for anyone to pick up and enjoy many classic titles from mega drive and snes among many other titles. The device has a great screen and is easy to use.

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
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Super quick delivery
March 20, 2025

Ordered and delivered to the UK from China in 5 days, 2 of which were the weekend. Excellent service and price.

Date of experience: February 11, 2025
GB
1 review
0 helpful votes
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Ordered a small hand held game
March 20, 2025

I ordered a small hand held gaming device. It arrived and works fine.

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
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Not for PUBG
March 19, 2025

The remote can't enable PUBG to work, even though some of the reviews showed that it does
Did not find the games that work with it to be anything to write home about in a sense it's lying in a box and not being used

Date of experience: March 9, 2025
GB
1 review
0 helpful votes
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Excellent
March 18, 2025

I was a little uncertain as to if my order would even arrive as I had never heard of the company before. I was delighted when I got my order and it was all well packed and in working order when I checked it

Date of experience: March 8, 2025
GB
1 review
0 helpful votes
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R565
March 17, 2025

Although it took a while it was well worth great games collection

Date of experience: March 7, 2025
GB
1 review
0 helpful votes
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Great product
March 14, 2025

Great product, my partner loved it as a birthday present. Very fast delivery!

Date of experience: March 3, 2025
GB
1 review
0 helpful votes
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Decent, took awhile to arrive
March 13, 2025

Everything good except I thought I was ordering from this country, but as it took so long clearly it came from China

Date of experience: December 20, 2024
GB
1 review
0 helpful votes
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Trustworthy, great deal
March 13, 2025

Got the keyboard with its sleeve. Very valuable 🤌💖🥳

Date of experience: March 3, 2025
GB
1 review
0 helpful votes
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Excellent Service!
March 10, 2025

Very satisfactory. The process was easy and intuitive, very swift and the console arrived in excellent condition. I would be very pleased to use WhatGeek again!

Date of experience: February 28, 2025
Poland
1 review
0 helpful votes
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Suprising possitive
March 10, 2025

After purchase I saw promotion carousel and wqs worried that it might be fake, however everything went fine, delivery took a while but I've received perfectly packed keyboard. I'm very pleased with purchase and overall experience. Would buy here again!

Date of experience: February 28, 2025
France
1 review
0 helpful votes
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I can recommend
March 10, 2025

I ordered rainy75 keyboard.
Quite quick delivery (around 2 weeks China-Poland). Product is matching the description - new, original package, works like a charm. I can recommend 🥰

Date of experience: February 28, 2025
GB
1 review
0 helpful votes
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Love my Anbernic M
March 8, 2025

Great service from What Geek. Brilliant Anbernic device. Arrived pretty quickly considering it was coming all the way from China. I've had so much use out of it already. Would order from What Geek again.

Date of experience: February 26, 2025
GB
1 review
0 helpful votes
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Excellent
March 8, 2025

Order arrived on time and the product is excellent as promised.

Date of experience: February 26, 2025
Canada
1 review
0 helpful votes
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The keyboard was delivered to the wrong house. It took me a while knocking on every door In my neighborhood, in the freezing cold, if they recieved a keyboard. I was lucky that someone was generous enough to give me my keyboard back, you might not be so lucky.

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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It took a couple of weeks to despatch, but once it despatched I could track it all the way from china to my door.

Really pleased with RG cube XX, the OS came on a kioxia card.

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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Overall positive experience
March 6, 2025

Easy to navigate site. Options clearly labelled. Checkout was simple

Date of experience: February 24, 2025
GB
1 review
0 helpful votes
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Great product, arrived fast
March 6, 2025

Really pleased with the speed of delivery and quality of product. Much better value than other sites selling the same product.

Date of experience: February 24, 2025