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Wendy's

2.1

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Wendy's Reviews Summary

Wendy's is a fast-food restaurant chain serving fresh, never frozen beef burgers and other menu items. They offer delivery and have various promotions and rewards programs.

This summary is generated by AI, based on text from customer reviews

service
44
value
37
shipping
14
returns
15
quality
37

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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Bad customer service
October 23, 2021

Temple tx
1st didn't know the inside was open. Went in so much was bad. Hand dryer in bathroom broke. Employees in regular clothes. Kid that took my order didn't smile not once looked at me. When my order came he just threw it on the counter and walked away. Another guy that ordered tea went for 3 refills the kid used the customers cup and scooped ice in the used cup. Did not use ice scoop carpet smelled like mildew. Tables looked like they had not been cleaned in awhile. I usually don't give bad reviews but this was terrible. Oh the staff in the back talking loud and cutting each other down. One person grabbed a fry and put it in her mouth... so I will not be back can't give proof of purchase did not get a receipt

Date of experience: October 22, 2021
Washington
1 review
0 helpful votes
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Great employee service
September 27, 2021

The employees at Wendy's in twin falls are always so nice and friendly they try and make sure you are happy with your order. Mercedes is so sweet and always smiling she makes you smile even if you had a bad day.

Date of experience: September 26, 2021
Georgia
1 review
0 helpful votes
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Cash only
September 16, 2021

Why cash only It's been like that On and off for over a month Nobody carries cash Everybody accepts cards Love Wendy's Get with The Times get your computers right

Date of experience: September 16, 2021
Canada
1 review
1 helpful vote
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Every wendy's store i go to i end up getting chicken strips down here they didn't discontinue them i wish they did as these are terrible as you can see in the picture that is a chicken finger with breading that looks hard everytime i go i finish paying for it and i get something like this breading that doesn't look too hard but when you try to bite it you have to bite hard to chew it it tastes normal most of the time but for breading to be that hard something isn't right and i don't even order fries anymore they usually are hard and taste very stale so i can't get a picture of them but it is not something that I'm looking forward to order from them again

Date of experience: July 18, 2021
Massachusetts
2 reviews
0 helpful votes
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I recently ordered the strawberry salad at the Wendy's on Hershberger Rd in Roanoke Va. It was late afternoon about 5pm
There was very few strawberries in the salad and no bacon mostly lettuce. I ate it anyway because I was already home and was hungry.It seems to me it

Should have been celled a romanr lettuce salad. I would have rather been told they were out of strawberry salad and I would have ordered another kind of salad. I like all of Wendy's salads and this was the first time I was disappointed with Wendy's. Not a good move. Hershberger Rd Wendy's you should do better

Date of experience: June 25, 2021
Florida
1 review
1 helpful vote
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TERRIBLE
May 11, 2021

I went inside just to see Roaches all over. Then when I ordered an ice cream truck drove by and they ran out and got ice cream. Then When I was served they said HI WELCOME TO CHILI'S. I asked for there marnger and They said OKAY KAREN.

Date of experience: May 11, 2021
California
5 reviews
3 helpful votes
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I ordered 5 breakfast items from the Denny's at ******* valley Blvd Industry CA *******. I walked in paid for my food thinking I had my entire order, but when I got home I only had 4 orders. I called to let them know and the two young ladies on the phone kept telling the mngr was bussy and would not let me speak to him/her. I said I was calling corporate and they said to call back and rudely hung up on me! Very rude and unprofessional and no customer service ethics.

Date of experience: April 4, 2021
Minnesota
1 review
0 helpful votes
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Unsatisfied
January 31, 2021

Went to Wendys in clarkston mi. Ended up in line for 25 mins waiting. Cashier was rude and never apologized for rudeness or the wait. I asked for something free got told no. Food was cold by the time we got it. I will not be returning.

Date of experience: January 31, 2021
Texas
2 reviews
0 helpful votes
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Spicy chicken sandwich
September 13, 2020

The spicy chicken sandwich is soooooo much better than popyes... u go wendys! But the frosty machine was down. Need to keep better maintenance

Date of experience: September 13, 2020
New York
34 reviews
49 helpful votes
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Wendy's is a great fast food restaurant. They always have fresh food at reasonable prices. We go there at least once a month for lunch and dinner.

Date of experience: August 15, 2020
Missouri
1 review
1 helpful vote
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Not a care in the world about pandemic, no ppe, very bad attitude, best for me to stay away, use to eat Wendy's 3-4 times a week, just grabbing a bite on way to work, not any more... were are the Gm's to monitor these kids who wants 15 bucks an hour, yea right.

Date of experience: June 1, 2020
Maryland
1 review
0 helpful votes
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Bad Service
September 11, 2019

I went to Wendy's on 9401 Annapolis Road yesterday at Enterprise Shopping center and placed an order for a full size Apple pecan salad full size. I was given to halfs and hope that I was at least told they didn't have a full size, then I was given ZERO pecan, I also asked the cashier for a mini frosty and the young lady just handed it to me looking elsewhere. When I asked how much she said nothing... I would take an eye contact and or a smle and pay rather than a free frosty. I did not eat the salad nor the frosty.

Date of experience: September 11, 2019
Utah
69 reviews
100 helpful votes
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I don't eat here a lot but when I have the food has been OK along with the service. For a fast food restaurant they are OK and probably a little better than others. Their prices are average compared to others.

Date of experience: June 25, 2019
North Macedonia
3 reviews
0 helpful votes
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So when i am in the mood for junk food that's not so Junkie I try to go to Wendy's if its humanly feasible

Date of experience: June 7, 2019
Georgia
7 reviews
4 helpful votes
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Horrible service
April 25, 2019

We went here for dinner and the customer service was very slow. When we finally got our food it was cold and disgusting, french fries were scrap pieces. Used to love Wendy's but have been disappointed the last 2 times I have been here.

Date of experience: April 24, 2019
New Jersey
3 reviews
4 helpful votes
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Terrible service
April 12, 2019

I would say the food is good but the management at this restaurant needs improvement. Such a bad customer service, it took an hourto get my food. The staff was very rude. I won't eat here again.

Date of experience: April 12, 2019
Mississippi
1 review
1 helpful vote
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Horrible service
March 26, 2019

This store has horrible customer service. The acting manager cussed my 17 year old daughter and my husband. Our order was not complete and the manager threw food at my husband as my husband was walking away.

Date of experience: March 25, 2019
California
4 reviews
3 helpful votes
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They have one of those coke machines! There is over 100 choices on that machine so there's infinite possibilities! You can have a mixtures of drinks if you like to go that way too!

Date of experience: August 28, 2018
Louisiana
3 reviews
2 helpful votes
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Crazy drink sizes!
August 16, 2018

Their drink sizes are crazy! A large is like an extra large anywhere else! I always forget and when I get my drink I'm shocked but very happy!

Date of experience: August 16, 2018
Georgia
16 reviews
11 helpful votes
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Yummy!
July 17, 2018

The quality of their food is amazing! The amount they give you is great as well! Drive thru is always fast and they are very kind to me when I go. I've never had a bad experience so I recommend people visit a local Wendy's.

Date of experience: July 16, 2018