Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
WebsiteBox has a rating of 3.7 stars from 722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebsiteBox most frequently mention customer service, real estate and mark sanchez. WebsiteBox ranks 152nd among Website Builder sites.
We monitor reviews for authenticity
If you take the time to really look into WebsiteBox's software, you will be amazed at what you can build. I highly recommend this product (I've purchased 2 from them). I also recommend taking the time to look at what you can do with this software before you actually sit down and build your site. Even though it is very easy to put up a nice website with this product, it can be daunting if you are not used to creating your own website.
If you need any assistance, have any questions or even have an issue, you will be amazed at the level of customer service you will receive. These guys really go out of their way to be helpful! While they are all pleasant to work with, I have great interactions with Mark. Great communication and fantastic follow-up!
I was looking for an easy, economical website and found Websitebox.
It was pretty easy to customize myself and I am still tweaking it. Customer support has been quick and helpful. I would recommend this company to anyone wanting to get a website up and running quickly and without spending a fortune.
I've recently had Websitebox create a custom header for my website. What an amazing job they did! It improved the overall appearance by 10,000 times. They paid attention to my requests and the communication was excellent, speedy and they exceeded my expectations by far. I've since had other requests which were answered in less than 24 hours. VERY IMPRESSIVE, GREAT JOB WEBSITEBOX! THANK YOU MARK & YOUR TEAM... Websitebox is extremely fortunate to have you.
Ian at website box is an amazing guy. He helped me patiently and I can't thank him enough. I will be recommending friends to website box because of Ian.
RIP OFF As a web designer & advanced coder, I'm very disappointed in Websitebox. I don't recommend this product especially not to anyone in the Ventura County area. Their customer service is unprofessional and they refuse to make a situation right and happy to take a customers money. The make excuses. DO NOT purchase this product without IDX unless you want a cameo site. The search modues wont work and it doesnt help with SEO rankings.
1 stop shopping for all of my companies needs... they are easy to work with.
Customer service and the website techs are very good at assisting you to design your website. If your a business owner that needs a lot of bang for your buck, and you need to maintain to a strict budget. Use website box. I would be willing to help anyone build their pages on website for less than they will charge you. YOU would need to take care of getting a domain name, and having that routed to your website page. I just design, and add graphics, photos of your choice, music etc. Email if you would like to discuss after you purchase your website from website box. *******@hotmail.com To preview my website on website box go to: www.cathiweuve.realtor
Are you sick of paying for internet leads through the big real estate sites?
Go to WebsiteBox and create your own website and add "lead capture".
I had three new buyers within the first week of adding it.
The websites are very customizable. It does take a little time to figure it out.
Stop paying monthly and pay just once!
Check out my site at www.cincyfarmproperties.com.
-Brian Burgett
-Exit Best Realty
-Lebanon, OH
It is not just $99 - there are many additional fees. Then when you call to cancel your subscription, they tell you you need to contact them by email and request cancellation. When you do, you get this response:
"Hello Edward,
We are sorry to hear your are not satisfied with your website. Please let us know if there is any particular reason you would like to close your account? And if our support team can help you with any issues you are having with setting up your website?
----------------------------
From: Ian Mickelborough
----------------------------------------------
Ticket ID: #*******"
It's a classic delay tactic hoping that you'll forget about it and they'll get to charge you for another year's subscription. Unethical, scammers...
Thank you, Mark Sanchez, for your help and great customer service!
Esther Forget
Real Estate Broker
They start by claiming yes it is really $99 and you can get a discount of that. But then there are one fee than another fee, then another fee for example they say that there is an MLS pass through fee. No there is not. They want $15 for a domain name per year. Ok I can live with that.
But they you find they have a fee if you want a header. If you want $99 a year. All of this is not out of touch when you price a web site, but they just lie to you over an over.
Total ripoff. Their sites go down every week and look like they're from 1998 and their customer support is basically nonexistent. They refuse to refund my money and continue to charge my card after canceling.
I've used Placester and Real Estate Webmasters with no problems at all!
I filed a formal complaint with the BBB and attorney general.
I for do website box online, I wanted a new web site but thought it would be difficult
Go glad, it was so easy and they were there to help if I needed. Check them out
I'm glad I did
I love the one time deal, am all about saving, Excellent package for your $$$. Agents and Brokers you cant beat this,..
As the co-owner of a nationally recognized real estate company I can say that I searched high and low for a solution to my real estate website needs and there was not a company that came close to the affordability and functionality Websitebox offers their customers. Their platform truly offers a professional look and feel without the expensive overhead such as that of comparable products. Also their dedication to surpassing their customers needs and especially the support I have received from Travis Humphrys is second to none. I highly recommend this product to all whom need a real estate website solution!
George Silva
Century 21 North Shore/Silva
Travis Humphrys has been an incredible help to us getting our service going. For a new company, we have changing needs and even his email support is clear and very helpful - always with a quick turnaround. Highly recommend WebSiteBox and Travis for meeting your online real estate needs efficiently. Debra West, Mountain Crest Realty Group, Heber City, Utah
I have to say that they have great customer service. Travis has been very helpful getting my page ready when I had some difficulties. Great price for what they offer. I highly recommend this company.
Mark and Jonah took the time to work with me via live chat, and they solved many issues for my website they were extremely helpful.
Hello... They just told me I have to contact yahoo and see why yahoo will not accept the redirect email from websitebox to me from my website... I did a test to see if a lead goes to me. They said they have tried to contact yahoo and yahoo never contacted them back. I said can you text the lead to me until it is fixed. They said I would have to pay for it.? I said "REALLY" IS THAT HOW WE DO BUSINESS?
Answer: Amy - we have several containers which we allow for agents to determine how they best want to market their brand. You can use one logo in the header and one in the footer of the website if you like. There are several different options but the short answer to the question is yes.
Answer: John, the new platform is completely different from the older version. We simply didn't update the older version, we built an entirely new platform. The old version was antiquated and no longer supported the advances of technology and the needs of realtors. We are offering a free onboarding and you were upgraded into the Standard Plan for free and did not pay anything extra. We also offer a free SSL certificate with the new platform. I am happy to assist. I can understand the frustration with learning the new system but we communicated this to the customers for over a year that the new version would be coming. Please call me directly at ext 1117 to discuss further.
Answer: Joman, Thanks for reaching out to Websitebox. We cover many different MLS boards in the Miami and Florida area. We do cover MIami MLS - Miami/Dade County (Miami) as well as My Florida Regional MLS (MFR). For a complete listing of the MLS boards we cover, please refer to the attached link which shows the MLS boards we cover as well as any associated fees. https://www.websitebox.com/mls-coverage Also, Don't hesitate to call us at 1-866-857-1657 for any questions you may have. Thanks,
Answer: No! Run from this company their websites will alert your clients that their information will be shared and they should not insert any data into the system.
Answer: Hi Ashley, Thanks for your interest in WebsiteBox. If you visit the TESTIMONIALS page of our website there are links to over 200 Realtor websites. Here is the link for your reference: https://www.websitebox.com/realtors/testimonials.php Regards, WebsiteBox
Answer: Hi Carrie, Absolutely. You can either register a new domain name with us or use your existing domain name. Regards, WebsiteBox
Answer: Hi John, Thanks for your interest in WebsiteBox. We do support TREB, in fact you can get Toronto MLS data through our TREB feed or CREA feed so you have 2 options! In order to see our complete MLS coverage please visit the following URL: https://www.websitebox.com/realtors/mls-coverage.php Regards, WebsiteBox
The $99 do-it-all website, IDX and CRM for real estate agents, teams and offices. No monthly fees. No surprises. Call us today at 1-866-857-1657 to get your website today!


Hi Ed,
Really sorry to hear that the product didn't work out for you. We ask clients to send an email to [email protected] so we have a written record on file that a cancellation was requested.
Some MLS charges our company a fee to get the listing data from them so we have to pass a portion to our clients to maintain that feed on our system. All the MLS fees are clearly outlined below:
https://www.websitebox.com/realtors/mls-coverage.php
We also have other apps and extras that you can OPTIONALLY add to your account:
https://www.websitebox.com/realtors/app-store.php
Without any apps or extras, you will still get a Website, IDX, CRM, and lifetime of hosting for just $99 one time, which I think is a great value.
Regards,
Mark Sanchez
Client Success Manager