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WebEyeCare

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53

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Michigan
2 reviews
1 helpful vote
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Web Eye Care sent me the wrong product and only offered to refund my shipping costs. Unacceptable.

Date of experience: March 19, 2013
Georgia
1 review
1 helpful vote
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Love this site
March 19, 2013

Love this site. They are great. Very fast shipment and no hiccups at all. Have used them several times now and will continue doing so in the future. Save lots of money and time!

Date of experience: March 19, 2013
California
1 review
1 helpful vote
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I can't complain
March 18, 2013

I can't complain - it wasn't amazing or anything, but got the job done. It would have been nice if there was not a hidden "processing" fee added at checkout on top of shipping charges. I felt deceived by that as a customer and probably won't order from Webeyecare again because of it.

Date of experience: March 18, 2013
District of Columbia
2 reviews
1 helpful vote
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I order a year's contacts at a time and always shop price. Found the best price here. My order came quickly and was processed correctly.

Date of experience: March 18, 2013
Texas
1 review
1 helpful vote
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WebEyeCare has the lowest price for my contact prescription out of all the websites that I've checked. It was easy to complete my order and have my prescription verified. Oftentimes they offer a $5 coupon which is another plus. Great experience overall.

Date of experience: March 18, 2013
Arkansas
1 review
1 helpful vote
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The ordering process was smooth. When I had trouble the help over the phone was great. I was credited for contacts that I had to return.

Date of experience: March 17, 2013
Illinois
1 review
1 helpful vote
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I have been order few times from Webeyecare.com, and I like it. It is easy and fast. Very helpful website, and lots of discount. Normally, the product will shipped by UPS, and will arrived in 5 days; however, sometimes they do have some issues, and will take longer. Overall, GREAT customer service, and will come back again. :)

Date of experience: March 15, 2013
New York
1 review
1 helpful vote
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I love WebEyeCare.com! They have fantastic service, really great pricing (I've searched and compared), and they ship quickly. Definitely will use again.

Date of experience: March 14, 2013
South Carolina
1 review
1 helpful vote
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Reasonable prices, quick service, good selection of contact lenses-
Products were as advertised. Very satisfied with my shopping experience.

Date of experience: March 14, 2013
Texas
1 review
0 helpful votes
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I simply re-order every time they send me a reminder. It is quick and easy.

Date of experience: March 14, 2013
New Jersey
1 review
1 helpful vote
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The site is very user-friendly and their prices are terrific. I only gave it four stars, instead of five, because of their shipping options are expensive.

Date of experience: March 14, 2013
Texas
1 review
1 helpful vote
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I was a little skeptical because the website looked really funny with oversized buttons and big bright colors. It looked more like a website was designed for touch screens. However, I checked out some reviews online like sites like these and they were overwhelmingly positive, at least compared to some of the other websites that sold discount contacts. Yes, it's slightly more expensive than the cheapest site I could find out there, but I felt more comfortable knowing that they wouldn't lose my order as other users have complained on other sites. I received my contacts within a week of ordering it after sending a scan of my prescription. After that, I was confident enough to recommended it to my brother as well.

Tl; dr Funny-looking site; good prices; fast delivery

Date of experience: March 14, 2013
Arkansas
1 review
2 helpful votes
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The first time I ordered, it took over a week to receive the contacts. However, I was completely happy with them. This time, I got the lenses in two days!
I recommend this site to anyone interested in saving money on their contact lenses.

Date of experience: March 13, 2013
Utah
1 review
1 helpful vote
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I was soooo impressed with them, I ordered on a Monday and I didn't have my prescription on me, but I ordered anyway and I received it on Thursday! I couldn't believe it... I have ordered with other online companies and it was alot more money.
I will defiantly use them again.!

Date of experience: March 12, 2013
Florida
1 review
1 helpful vote
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I did a whole long review and hit submit and by the time i registered and went back it was gone so SiteJabber 2 stars
Have been buying on web eye care for several years with 5 star results - before the first order i read the reviews and they were poor but having the best prices on the internet I took a chance and my wife and I have been buying ever since. There is a smalll handling fee but even with the fee the price plus shipping is always much less than the Big name companies. Correct orders - quick shipping and if you look you can always find a coupon on line

Date of experience: March 10, 2013
California
1 review
1 helpful vote
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I loved doing business with WebEyeCare! I have no complaints. The prices are great, the checkout process is simple, and I received my contacts super fast! I will definitely do business with them again.

Date of experience: March 8, 2013
Tennessee
1 review
1 helpful vote
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I thought the process of purchasing contacts online was fast, simple, and cost effective. I look forwar5d to doing it again when we need to reorder!

Date of experience: March 8, 2013
Pennsylvania
1 review
1 helpful vote
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I did a Google search for contact lens suppliers and Webeyecare.com was one of several results that came up. After comparing prices from other sites I decided that Webeyecare was the best value and searched the site for my lens brand and style.
The site made it easy to enter my prescription without fear of mistakes. I entered my shipping and billing information and received my order within a week. The prescription shipped was correct and I am currently wearing the lenses. This was a simple and worry free process and I intend to order from Webeyecare in the future.

Date of experience: March 8, 2013
Indiana
1 review
1 helpful vote
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Not Bad, Got what I needed. However didn't include processing fee in the ad so that their contacts look cheaper, about the same as anywhere else I guess..

Date of experience: March 7, 2013
Washington
1 review
1 helpful vote
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It was easy to figure out what I needed as far as contacts go. The prices were the best I could find after much researching.

Date of experience: March 6, 2013

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.