WeatherTechReviews 355

Jai commande des tapis weather teck pour cruze, mais je me suis trompe de modele, apres une demande de retour, je retourne a mes frais [ 33 $], le lendemain on me rapel pour me dire quil ne les aceptent pas car il sont supossement invendable car trop graphigne?
Quel surprise pour un produit supposement le meilleur selon leur site, on me les retournent et je ne trouve aucunes scratch,
Belle compagnie qui se foutent de leur client, ca fait 3 email que j, envoie au service mais personne ne rapelle.
Achete donc des tux mate.

The WeatherTech sunshade for my vehicle's windshield was flawed, customer service is the worse to deal with and they don't want to stand behind their warranty.

On the installation, I discovered that the sunshade did not meet the top of my windshield. Therefore, it wouldn't securely in place as intended. I spent time adjusting it and trying to see if it was how I was installing the product. However, it became obvious that it just wasn't cut correctly. It was more on the driver's side of the windshield that had this issue. So now the sunshade droops down from the top on the driver's side.

After no response from WeatherTech via email, I had to do some leg work to final get someone on the phone. Weather Tech's response was essential that their products are made perfectly and vehicle manufacturer must have assembled their vehicle incorrectly.

I ended up emailing multiple photos showing the defective of the WeatherTech sunshade. After all that, WeatherTech continued putting blame on the vehicle manufacturer. They told me ship my purchase back to them at my expense and they will look further into the situation at that time. Furthermore, if I wanted a refund, I would have to ship the item back to them first, again, at my expense.

The cost of the return shipping is about as equal to the cost of a new sunshade. So you can see the game their playing.

I'll remember to take my business elsewhere in the future for any vehicle accessories.

Ordered mats for my car, told the sales person numerous times the make, model and year. Received the mats and they do not fit. Called to get a return ticket and was given a hard time. Person i spoke to argued with me to tell me that the mats fit. I told her that i have a photo showing that the mats do not fit and she continued to debate my truths. VERY RUDE. DO NOT RECOMMEND THIS COMPANY.

I purchased front and rear deflectors for my 2001 Murano. Clips sent for front window look nothing like ones pictured. They are much smaller and with much less offset. I was sent double sided tape but this did not keep deflectors in place. Have tried sending numerous emails to get this issue resolved. But since my email explaining my total frustration and unhappiness with product and instructions… I'm being ignored by WeatherTech… Obviously customer satisfaction means very little or nothing to this company. Secondly the instructions are so poorly printed and pictures that are supposed to be of help are just of such poor quality it's extremely difficult to follow. Finally the only thing that helped was to take a picture with my phone then expand the picture… very unhappy and for the cost, would expect better.

Bought a cargo liner and 2 front floor mats cost over $300.00 paid xtra for theit "HP" high performance that they clearly show covering the door jam, when i recieved my product it did not cover the door jam I called and spoke to clearly an unhappy employee and she said its just a generic video its not for every vehicle, whan i asked what the difference was she got pissy and hung up, DO NOT RECOMMEND, JUST THE WORST POSSIBLE EXPERIENCE EVER!

I purchased mat on amazon and the ad clearly shows *******sk but they sent me *******. There solution is to return the mat which means a restocking fee and repurchase. You can't even repurchase the correct mat on amazon since there ads are not accurate as pointed out to them. Week later ads are still wrong. I will go the chargeback route

I purchased a "universal" cup holder called a CupFone for 50 bucks from Weathertech. It is too big for either my Mazda or my Subaru and it costs almost as much to mail it back. I should have known it was a waste of money when I saw the instructions were in Chinese.

I just purchased a new vehicle, an everyone was saying protect your floors with weather tech mats. So, I purchased them for the whole car (a 2022 Kia Sorento) I have three rows of seats and cargo area. All fit well except the cargo area. It supposed to protect the third row back seats when they're down. They are fine if you leave the third row down, but, when you try to put your seats up it's a nightmare. They are two separate seats not a bench. To try and control where the extra plastic goes is hard unless you have someone lifting the other seat with you. I was charged $27 for shipping to return it I would of had to pay $70 so that almost $100 for no product! Make sure you really like them before you purchase! Returning is a rip off!

I purchased side window deflectors for my new truck from Weathertech. The instructions were vague. The included drawings for installation were very generic. The included clips for the in channel deflectors did not fit my truck window. I contacted WeatherTech support but they did not reply. The air deflectors seem to be of good quality and they fit the window well, the clips to hold them in are worthless as is
I can either grind the end of the clips to make them fit or I can get some tape and add it to the deflectors to be sure the deflectors do not come out. I will look for tape. I would have given a higher review if only the support team at WeatherTech would have answered my help request.

After 4 days they replied they cannot give any credit for the bad installation and now I've to waste 3 hours drive 45 miles waste my time money gas and toll- PATHETIC DISAPPOINTED. I bought the floor mats for my 2016 Accord long time ago and yesterday went to buy the Rain Guards. They are excellent but one thing disappointed me very much as I called in a month ago and got the quote for $109.99 for 2016 sedan 4 piece set and was told installation is $20. Then I called again on Sat and confirmed the price and was told same thing as my wife was giving me this as a gift and she heard it too and while going there I called again and confirmed and I was told I can be there at 4pm and it will be installed as Sunday they close early. When I reach at 3:50ish I was told they cannot but then the girl said as one time courtesy will do it and she wasn't friendly at all. Then I asked her about the price and discount so she said 10% discount on insurance etc from a company and for installation she said NO, it's $30 and I cannot change the price. I even told her who I spoke yo but she said no and then she couldn't print so the other gentleman was very friendly and I told him same thing it wasn't a big issue and only $10 difference and the gentleman told her how do I change the price and she said No, don't change it and he need to pay this so I was little disappointed, though overall their service is excellent but thought to share with the company. Also, I gave a suggestion to have steering wheel cover as I needed that but they don't carry.
I would say kindly do not share wrong information and when we come it's different and again it's just $10 after confirming three times but was denied

These truck mats r ill fitting and have gaps. They stained from dirt and mud where it wouldn't clean off, and this was immediate! I could have gotten better mats at Walmart. So disappointing and so much money. Not worth it!

Ordered sun screen for Volvo XC70; didn't fit. Return shipping cost more than the product cost! Don't know why?

Ordered a set of lampguards and application solution. The bright minds at Weathertech decided sending these items in 2 packages instead of one was the right way to do it. Only received the application solution. Contacted Weathertech and they stated I need to wait while they investigate why the package wasn't delivered. Apparently it's always the customers fault for not receiving the product.
The rep on the phone would not agree to refund or send a replacement while they "investigate". What a stand up company this is.

When I purchased my new vehicle in January the salesman recommended that I purchase the WeatherTech mats, rather than pay $$$ for their brand name mats. When I got them (and they were not cheap by the way) I was disappointed with the fit. On the outer edge of the mats they do not sit flush with the rocker panel. That means that when I get in and out of the car I am often knocking debris; salt, sand, etc., under the mat. When it came time to give the mats a proper Spring cleaning, despite repeatedly scrubbing with detergent and hot water, I could not get them clean. There was always dirt marks left behind. I reluctantly purchased the WeatherTech cleaning products. Again, not cheap, And when I used them it made no difference, I still had that dirty looking residue on the mats. The attached photo is what I am left with after washing the mat TWICE now with a scrub brush and the WeatherTech cleaner.

I would not recommend.

Called weathertech before ordering lampguards for a vehicle. They stated what was correct for the vehicle, ordered it, started intstalling, the headlight protectors were great, but the driving light protectors were not correct for the car model. They will not stand behind the order and give me the correct driving light protectors that would work with the car model. This year I ordered six sets of their Lampguard protectors, this one set was not correct and they offered nothing to correct it. Guess I am done with them.

Purchased car mats for a 2019 Odyssey last year as a Christmas gift. In a few months the center mat began curling up. In a few months the 2nd row mat began rolling up at the corners. Called the company and was told to take it out, weight it upside down for a few days. If it doesn't fix it call back. It did not and I called back and was told "someone must be getting in the car wrong!" Our warranty doesn't cover that! Must be a true visionary to know that! Worthless warranty! Do not fall for the advertising.

Purchased side window deflectors for my vehicle were I had to pay shipping and shipping tax that came to $16.20 got the deflectors windows would not got up all the way because the deflectors did fit right. Spoke to customer service who said no probably send them back, again paid to ship them back $24.80 I received a refund for just the product and the tax nothing else. Called customer service again he told me I ordered the wrong part and they don't refund any shipping cost. So I'm out $41.00 thanks weathertech won't ever purchase from you again!