WayReviews 973

I've been a loyal user of Way Parking airport for over a year, and my experience has generally been positive. Recently, however, I encountered a situation where I needed to adjust my reservation due to changes in my travel plans caused by weather conditions.

Despite the initial setback, we managed to find a last-minute parking spot with Way parking app, at a lower price. We were able to adapt and ensure that our travel plans weren't disrupted.

Their vendor damaged my car and neither them or Way will take any responsibility. They overinflate their ratings of their parking facilities because if you look at google reviews they are awful. Sent me to Park AC at JFK and they damaged my car and as I read real reviews multiple people had the same complaint.

It's so easy and it's valet parking! You don't have to spend time looking for a parking spot and remembering where you left your car.

Very easy to navigate to book my reservation. I was really glad to find a discounted option for parking near the airport.

Quick and user friendly on line reservations with complete parking and shuttle information. Well done!

Bold lie about free cancellation. They will only issue so called WAY points. Run away from this scam!

Great parking app business and car wash! Used Way three times and I had a great experience with Way. Definitely will use Way again!

It is so easy to make a reservation online, takes about one minute. The location for our reservation is perfect and we have parked here many times.

While this experience may have been subpar, it's important to acknowledge that better options are available.

Although the appearance of the lot may have been concerning, the situation was promptly addressed when contacted. Additionally, although there was a delay in shuttle service, alternatives such as ridesharing services were readily available.

They sold me a parking spot for airport parking. When I got there I was told I needed to get a taxi to the airport. I had to hurry to park at the airport and pay for parking twice due to their no refund policy. Absolute criminals

I booked through the Way app and was quoted a 'Pay at Lot' price of $59.51. At the lot, the price shockingly jumped to over $100! The staff were unhelpful and unprofessional. When I asked about the shuttle (which was critical for my flight), they said the wait could be 20-40 minutes. Way's refund policy only allows refunds BEFORE check-in, making it impossible to get your money back if the price or service is misrepresented. They even tried to make me coordinate with the lot to confirm my on-site refund before refunding the reservation fee. This company is a nightmare!

Way.com=scam

SItes w positive reviews appear curated.

It's the customer's responsibility to be certain the service returned by search are correct.

No shuttle to the *******@Extended Stay America, Oakland Airport. It's located in Alemeda. No alternate transport or taxis available.

Customer support for a referral to service that would get me to the airport in time, offered no help

Used Way.com before for San Jose and San Francisco airports. Was seamless.

I searched for shuttle parking service. Their site returns results that don't have a shuttle despite returning it in the results.

Tried messaging day of, no response.

They're counting on customers being too overwhelmed to ask for refunds/support.

The accuracy of the real-time data is impressive. I've never encountered discrepancies between the app's information and the actual parking conditions.

The customizable alert system is a godsend. You can set up notifications for when parking becomes available in your preferred area, ensuring you never miss out on a spot again. It's like having a personal parking assistant right in your pocket.

It's easy to use, offers a wealth of features, and has made my urban parking experience smoother and more efficient.

I reached out to their customer support team with a question, and I was pleasantly surprised by their quick and helpful response. It's clear that they value their users and strive to provide excellent service.

Whether you're looking for street parking, parking garages, or even private parking spaces, this app has it all.

The navigation feature in this app is a lifesaver. It not only helps you find available parking spots but also guides you directly to them. It takes into account real-time traffic conditions, ensuring you reach your destination as efficiently as possible.