Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Watches-Swiss has a rating of 3.8 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watches-Swiss most frequently mention customer service, high end and mark time. Watches-Swiss ranks 13th among Watch sites.
We monitor reviews for authenticity
I received my watch in less than 2 weeks, in perfect new condition. The price was the best I could find. I will shop here again for my next watch purchase.
Marc is extremely helpful and will do his best to get you what your looking for at the best prices. I had several emails back and forth with Marc as I was making a decision after my first choice was no longer available. His knowledge in the products and the industry is remarkable and I will be doing business with him in the future.
I ordered a Michelle watch and was worried as I needed it shipped to the UK. I received this within days of being shipped with absolutely no issue. Mark was really helpful and had my order shipped very promptly. Delighted with the service and my watch! Thank you Mark.
Mark responds right away to questions/emaIL. Authentic Hamilton sent. Pricing very good. Plus he is careful about secure shipping etc. Will buy again
Mark did a great job to send the watch on time for my nephew's 20th birthday.
Great watch at a great price, fast and easy communication, I highly recommand this shop.
Thank you so much for the positive review. I hope your nephew enjoys his new watch. Marc
Order #: *******
THE CANFIELD DAY/NIGHT 38MM
Order Date: Jan 3,2019
Brand new with official reseller warranty
I can only speak highly of Marc of Mark Time he is very professional, kind and quickly available via email too for any clarifications on any matter will it be shippings, order etc.
I purchased a splendid watch as a gift, the watch was sold out on Shinola website and watches-swiss.com had it in stock. I was able to purchase it at a discounted price compared to retail too!
The watch arrived in Italy as scheduled, Marc again was very helpful to explain and help me clear my doubts about how customs work as this was my first international order.
The watch was shipped in a big box surrounded by air cushions, one of the best packagings I've seen ever! Also the inside of the watch box was packed with a different type of cushions to keep the watch in position. Courier proof.
Here below some shots, if you read bad reviews on Mark Time or watches-swiss.com they are probably talking about another person, i can't believe it.
Thank you Marc Rabinowitz for making this happen!
Hi David - Thank you for your wonderful review. Yes, we do take a lot of extra care to properly package and insure our shipments. We like to say our packing is bullet proof! (But please don't try to test that at home) Marc
Excellent purchase experience! Aside from the wide variety and excellent prices, Mark was very helpful, honest and followed the transaction and shipment until it arrived at my home. Great communication as well. Buying from Mark has been a pleasure and will do so again! Thank You Mark!
Hi Donald - Thank you for the great review. We do try to give our customers the best possible buying experience!
Mark Time has a very extensive collection of brand names. They took the time to answer my questions about product alternatives, and I felt they guided me well, entirely on the basis on my customer needs. They went out of their way to deliver my piece on a tight time table. Mark answers my calls and provided feedback throughout the process, and delivered excellent customer care. They are my only choice for buying high quality pieces.
Hi Fernando - Thank you very much. I look forward to serving you again!
Marc walked me through the process and assured me. It was a great deal i got from him and I'm telling everyone i know to buy from him, i purchased a great watch and couldn't be happier with dealing with Marc
Hi Mario - Thank you so much for the positive review. We really appreciate it! Marc
I checked with Marc before I ordered to make sure the watch would arrive before Christmas. He confirmed it would, and I so I placed my order on Nov 20. The beautiful ladies Longines watch just arrived on Nov 30. The watch was double boxed and had several additional pieces of padding to make sure that there would be no damage. I could not ask for more. A+++
Thank you Marc!
Hi Jeff - Thank you very much for the A+++ review. We do try to ship every order as quickly as possible and many of them come faster than indicated on the website. We like to say our packaging is bullet proof (but please don't test this at home :)) Your 5 star review is greatly appreciated.
I purchased a Tag Heuer from Marc. I am extremely happy with my decision to use his company. Great communication through out the whole process. Fast shipping. Great packaging. I received my watch in perfect condition. I will definitely buy from Watches-Swiss again in the future.
Hi Will - Thank you very much Will C. I appreciate your positive comments and I look forward to serving you again.
Mark Time of Watches-Swiss.com is an absolute find. I had never dealt with Mark previously and was hesitant about purchasing a high end item on the internet. His communication with me was excellent - extremely prompt and most importantly honest. I emailed him regarding a certain style watch and then placed the order. He communicated with me right away about a delay in delivery and asked whether this was acceptable. Once the item was received by Mark, he notified me and then expeditiously shipped the item to me. He knew that time was crucial (it was a graduation gift for my son) and he stayed on top of my order. I would strongly recommend Mark Time without reservation to anyone in the market for a watch and hope to do business with Mark again in the future! Amazing company.
Hi Neil - Thank you so much for your glowing review!
Ordered online 13 Mar NBA T*******700 Tissot PRC 200 Ladies Swiss Watch because, unfortunately, in Russia they were not at this point, and the representation of Tissot promised to deliver only 3 weeks( could not Wait, as it's my sister's birthday was scheduled in 11 days. The site also promised delivery 3-5 business days. Promptly issued and sent! March 20 watch was at the customs of Russia, but... Slowness and bureaucratic delays delayed delivery as much as for an additional 8 days (to the birthday did not hurry, but most importantly, that in principle arrived in Russia! They say that with jewelry and watches delivery is generally problematic and often sent back ( with USPS everything went well. Mark, the owner of the site, personally communicated with me and supported in moments of doubt) I am very grateful for his support and product! Summary-saved, even taking into account the delivery of $ 50, but most importantly received the goods, which we did not have! Thank you, mark, very much! The website I recommend! Should just order the product a little in advance...
Hi Stefan - Thanks for taking the time to write this review. We ship to almost every country on the planet via FedEx. We love getting orders from Russia and other far away countries.
I've been a collector of high-end watches for almost 20 years, & this was the smoothest transaction ever. I will DEFINITELY buy from Marc again, & he's now my go-to guy for high-end imported watches. THANX, Marc!
Thanks for writing this review and giving us 5 stars in every category. We appreciate your feedback.
Today, I received a wonderful GUCCI watch it packing was very sturdy and good.
And when I opened the watch 's box, the watch was already set to Hawaii time... wow! What a wonderful thought, I am very appreciate to marc who shop owner.
When I ordered the watch at the store, I waited for one month because there was no stock in the shop, but the watch was really beautiful, I think that it was worth waiting for one month.
Actually I ordered this watch for Christmas gift to my husband but I can not wait till Christmas so I will give this watch to him now... Because this watch is too much beautiful!
Also I will be back Watches-Swiss again in my future!
Thank you very much!
Hi Emi - Thank you very much for your 5 star review. Yes, the Gucci watch you ordered is beautiful and unique. Your husband should enjoy wearing it as much as you enjoyed buying it for him. Thanks again.
I needed a watch for a gift. The model i like was not in stock. I called Marc Watches-Swiss (watches-swiss.com). I ask if he can find one for me. After some research he find one and called me back. This happened Monday. I placed an order Tuesday 12/am and i got the watch Thursday. He is ultra professional. I'll do business in the future for sure.
Hi Farkas - Thank you so much for the 5 Star review. We have been selling watches since December 1982. Along the way, we have developed a lot of sources. So very often, we can find the watches that nobody else can, even if they are discontinued or not available elsewhere!
Just received my Shinola watch from Mark-Time with all expectations exceeded regarding personal service representation and pricing. Extremely impressed as a mid-westerner buying a high end on-line jewelry item from a New Yorker LOL
Hi Bob - Thanks for the nice review. I am happy you liked our service and our price. I do believe we have the best price anywhere on Shinola watches.
I found the watch i was looking for. I called Marc personally to his business and he informed me of all the information. I made the purchase and was told the Watch would be arriving to his location within 2 weeks from Europe. The moment he received it, he shipped it out to me. And i received the watch in 1 day. Marc is professional and patient. Considering that I kept emailing him and calling him multiple times, he was always so kind and nice to inform me of updates.
Thank you for being so professional Marc. I will always purchase from you again.
Hi Dan - thank you very much for the complimentary review.
I have only very positive things to say about Marc at Mark Time Watches (Watches-Swiss.com). The guy was completely honest, prompt and efficient with my purchase of a Ball Engineer II Volcano. This is a new model for Ball but Marc located the very watch I wanted. Watches are a very personal item in ones life. They are close to the body and they are looked at many times every day of ones life. They also have to look after us as we rely on them to give us accurate information. The purchase of such an item is, in my opinion, an experience which should be enjoyable and yet be memorable for the right reasons. Marc gave me the confidence to send funds across continents and provided the trust and faith that all would be conducted in total transparency. I also saved at least $600 over the nearest quote for the same watch. Do not have any doubts about Marc or his company. They are sound.
HI Jeremy - Thanks a lot for the 5 star review. We do try to put our customers first!
Here I am online again shopping for a replacement watch for my mom. She wants the same style Omega Constellation with mother of pearl dial, diamond bezel and hour markers that I bought online with Marc for her more than 10 years ago. So impressed with his competitive pricing, excellent service and timely delivery as promised, I tried to recall his website name. After searching my inbox, I am so glad that I can find our exchange emails. I am so happy that this time again his price is the lowest I can find online. Using the chat feature in his website few times to find out more details about the watch, I am so glad to have a chance to chat with Marc again. He is very resourceful and helpful with details and comparison between models. Grateful for his suggestions on different watches on sale with similar features & value but more saving, my mom still wants the Omega that she won't change her mind. After placing the order, we periodically receive an update email from Marc on the order. I received an email from Marc the date he shipped it out. Two days later, it is delivered in Fedex box. Big thanks for the way they package it two times in two different boxes. The luxury watch comes in perfect shape as expected. All the packages/boxes, manual, price tag, certificate from Omega are there and perfect condition just like you will buy it at the mall. My mom is so happy and so am I. Thank you for your excellent job and service! I would highly recommend his service to all of you. Best price, great service, thoughtful shipping and trust worthy Seller. Best wishes to your business, Marc!
Hi Liam - It is always satisfying when an old customer comes back and purchases again. Thank you for the 5 star review
Answer: It is not a known brand. We have never come across it either. Sorry I could not be more helpful... Marc
Answer: No, our watches are not from the gray market or black market. The way our website works is, when you order the watch online, we order it for you through an official, authorized dealer for that brand. All of our watches are 100% authentic and brand new. We do not sell fakes, replicas, imitations, copies, used watches, pre-owned watches, trade-ins or refurbished watches.
We offer authentic, brand name Swiss watches at discount prices, including Shinola, Zodiac, Bell & Ross, Movado, Omega, IWC, Longines, Raymond Weil, Rado, Tissot, Hamilton, Tag Heuer, Alpina, Frederique Constant, Ebel, Fendi, Gucci, Michele, Swiss Army and Mido. All of our watches are brand new and 100% authentic. We do not sell fakes, copies, imitations, replicas, used watches, pre-owned watches or refurbished watches.
Special orders and other brands are also available.


Thank you for your kind comments - Marc