Walmart MoneyCardReviews 322

I've been using this account for my direct deposit & it was going VERY smooth & great for the first few months. Now all of a sudden I've had $40 charged to 2 companies I never purchased anything from. I've tried contacting Walmart MoneyCard, no luck. Sometimes the call will end or nobody ever picks up. Now my account is in the negatives & I'm about to close the whole account all together & NEVER use them again. It was perfect until I needed help & nobody was there.

Bought the walmart money card for my nephew for his Birthday but was unable to verify to activate the card through phone and through their apps. Went back to walmart if they could help me to activate the card but the walmart customer service said they can't help me but called the number on the card or go to the apps. I repeatedly called the card and go to the website no one will answer the phone but automated voice only. I felt hopeless i felt like i was putting my money that i work so hard for down the drain plus it upset my nephew on his Birthday. I will never ever buy this card again. Please anybody or anyone that is thinking to get this card hope you read my comment here. Before you purchase this scam card please don't get this card i have a horrible experienced purchasing this card. I rate zero on this walmart pre paid card

I ended up with greendot, Walmart money cards, how? Ok I used it they stole, we went to war monies, and I wasted so much time with protection on my phone breached anyway. Oct 2018 used card they stole 176.00 we went to war, called federal reserve All I got was 50. From them. Pls don't use greendot, they will steal, change your $#*! so u can't get into your account. Trust me! When I post reviews nothing ever fake or lies about it! Ppl need to speak up this country out of control with all these evil a** ppl.

When doing your taxes, you are told that the Walmart money card, allows you to go and, get your money off at Walmart. THAT'S A LIE! You are being scammed by both agencies, with the hopes of you placing your money on their card, and, you spend it with them. They do afford you the right to withdraw your money off the card, because, you're not even allowed to set up a pen number. Therefore, you can't withdraw, do cash backs, or anything. You only can spend the money, preferably, with Walmart, and, associates. It is misleading, and, down right criminally.

This card is the worst ever. I had my pay deposited to my account and the same day someone got my information. They charged over 1000$ online for puchases and I was getting notifications for purchases, nevertheless I was calling customer service while they were draining my account. It took forever to get a representative and when I finally did, the issues were not resolved. They told me I had to wait until the charges post and then I could file a dispute. It could take up to 14 days just to post. Then, they put in for another card, but the charges didn't post yet. So, when I called back days later to file the dispute after the charges posted and they put in for another card, I didn't even get the first card. In the meantime, you don't have access to none of your money to pay bills. The customer service sucks and I can barely understand the representative. I'm about to get paid again and I still haven't gotten my card or any of my money back yet. If somebody gets your information and start using your card, then the procedure to file a claim is way too long and the customer service representative don't know what they are doing. As soon as I get some of my money back or some money, I'm throwing my Walmart money card away and getting another account somewhere else. Don't get a direct deposit to a Walmart money card. You have been warned, this card will have you miss paying your bills and it's too much hassle to go through to get satisfaction. I'm still waiting for my card to come and to hear back about when or if I will get my money back. Walmart should have a better card and system than this. The customer service sucks for this card too.

Worst ever for you! If you lose your account information you lose access to your money for weeks. If you cannot access your online information because you cant change your recovery information you have to jump hop skip and keep jumping for them to to a fricken thing. Worst ever customer service because no one can speak clearly, listen at all, make notes on your account file for future reference not chance. They cannot send you an email of your bank statements, or even transfer money to a same name company over the phone. Absolutely ridiculous to have this card. Especially if you plan on getting your paychecks or tax returns. Someone could easily be unable.to access thousands of dollars for weeks without a single location to help to resolve the problems you may have which wouldnt it be nice if walmart cards could be helped by Walmart's? Yeah well they're not. Totally the worst experience ever.

PUBLICpublished review 1/13/20
I have had my green dot card for about 5years. I've never had any issues ever. I always use my Walmart card for shopping and taking trips it was very helpful. I've always gotten money packs from the 7-Eleven to Load funds to my card with no issues ever ever. So f3 months ago I bought $150 money pack from the 7-Eleven. I waited about 45 minutes and try to load it to my Walmart money card and it wouldn't load. So I went on about my day did my shopping continue on and ran my errands and then later on that evening, I went again to try to load my money pack it again and it wouldn't load two hours later. Long story short I called greendot Customer Service to let them know what was going on and that the money pack wouldn't load to my Walmart card. The customer service representative told me that I had tried to load the money pack before it was ready and too many attempts times. I said OK fine then you load my funds to the card that I paid for. They said they can't do that, they would just have to send a refund. So two months later I never received the refund! I continue to try to call them they will block my phone number. I will call from Work, they would take the call two times and then they will block my number. I filed a complaint with the district attorneys office in California where their offices are supposedly held. They told a bunch o lies to make themselves look legitimate.It's false! Green dot customer service representatives are foreign entity. If you call them over three times they block your phone number. To anyone reading this! You need to pass the word and get the word around to stop using greendot. They know something is wrong in there system of customer service representatives. You have one time to steal from me and I'm done with you. As a consumer you control the power of where you decide to spend your money. I have gotten rid of a lot of companies that I no longer deal with because of the customer service that I received green dot has to be on that list people do your homework spend your money what you are valued green dot needs to Report for the in house fraud

So I looked up online for pre paid cards and Green Dot came up as a well recommended card for use. Well I purchased two cards on the 26th of Dec,$500.00 on each card. The first one went as planned was able to set up my acct and use. Two days later on the 29th I decided to activate the other card, well here we go so after trying multiple times to activate card it said that I had to enter valid card info. After driving back to the Hartford Ct Walmart and dealing with the attitude of Victoria the manager in charge who should play NBA basketball cause her spin around juke move is definitely NBA status. Then since no one at the money center (where I purchased the card) could be of any help. I then had to go online to trace down a live agent at green dot, who then after going back and forth told me that there was a problem with my card number (wow you mean the same thing ive been saying for two days). Then to make it all better they informed me that it would take them 2 weeks to issue me a refund check, no way to just fix it in the system I'm just screwed SMH. So thank you Walmart and green dot for tying up a working guys money on new years eve. I also just wanted to suggest that you get some live people on the phones and less rude people at Walmart. I guess when all you do is turn up your nose at the customers that pay your paycheck you just get used to doing it to everyone that walks through the door.

I was the victim of fraud October 2-8,2019 AND went through the long and arduous process of trying to reach a human being on the phone to close down my card and report this dispute. It took over 3 hours to do so as my card was continuously being charged out of state. My ONE AND ONLY Walmart Money Card was skimmed or somehow stolen and used out of State. I live in Tampa, FL and I have not left this area OR USED MY CARD for 5+ months. The thief used my card FAST AND REPEATEDLY for 17 FRAUDULENT charges in the State of GA totaling $393.93. It's easy to prove with 100% accuracy that I WAS NOT IN THE STATE OF GEORGIA ----PROVEN BY THE FACT THAT my OWN REAL card was being used simultaneously 6+ HOURS AWAY in Tampa, FL. How could anyone use ONE card at the SAME EXACT TIME IN A STATE SHE'S NEVER BEEN IN 6+ HOURS AWAY and where she actually lives. I GOT A NOTIFICATION THAT "AFTER THOROUGH RESEARCH YOUR DISPUTE HAS BEEN DENIED". They don't have a fraud department, they don't research anything EXCEPT that they disputed all of the fraudulent charges with the merchants and WALMART MONEY CARD STOLE MY MONEY. Disgusting, unethical, unconscionable and appalling. PLEASE DO YOURSELF A BIG FAVOR AND RUN FROM THIS DISGUSTING, DISGRACEFUL, SHAMEFUL SHAM OF A CARD. THEY WILL STEAL FROM YOU. YOUR MONEY IS ABSOLUTELY NOT SAFE. See attached which proves this 100%. I am literally sick that a "company" in the USA can get away with such deceptive, double-dealing practices with such deliberation. I am outraged and will make it my mission to ensure everyone knows to RUN FAST. That is THE ONLY way we can stop Green Dot Bank & Walmart. Please share for the sake of others. I wished someone had warned me.

I've had the Walmart money card for a few years. I hadn't a too many problems until now. First, I had trouble getting them to send a new card to my current address. They still had my old one from when I first opened. I changed it with them when I moved. When I called to notify I hadn't received the new card, I was told that it sent to the right address. I told them that I didn't live at the old address and changed with them when I moved. They said they had no record. Now, I would to email them several documents and wait 2-6 weeks to approve the address change. In the mean time, I was eligible again to get a normal bank account. So I did. I called again about transferring my money over to the new account. After frustrating hour, I was finally told I could only transfer money to another Walmart card or spend it down. Then I close the account. I don't like that I didn't have control of my information and money. It's not at all like they advertised. Thankfully there's other and better options out now than few years ago. Avoid if you can, they are in control not you.

Bought card 8/23/19 and my car was stolen morning of 8/24/19. WalMart Money card was in the car. Called the 800 number to stop the card and ask for a replacement. I was told they could not send ne a replacement card because they could not verify my identity. Of note within the past month I have bought a car and gotten a new job and had zero issues with identity verification. Asked to speak to a mananager and was told 'corporate' would have to call me back. Never happened... Have made several calls with no resolution while my money sits in some nebulous account and has had "service charges" deducted from the balance. Every call is connected to someone in a 3rd world country who barely speaks English. No corporate number available online. Huge rip off!

Woke up the next morning from ordering from amazon the night before got an email saying my payment didn't go thru so I logged into my account but it wouldn't let me so I called the *******098 number early and they tried to explain to me my card was blocked for fraudulent use I was so confused because all I do is load my card and buy groceries or go shopping nothing unusual so I asked to speak with a manager she said they won't be in until 3 more hours so I called back in exactly 3 hours and tried to talk to a manger or supervisor and they said the supervisors were busy than told me I could use the remaining balance but I can't reload my card or order another Walmart card ever again I have been with walmart money card for years yes I've had to get several different cards because money was being taken out of my account but I honestly thought they were gonna fix things but now this I am livid

The rep arguing with me about a transaction I made and cancelled on the same day through Western Union she telling me I received the money and I didn't then I asked to speak to a supervisor she put me on hold to tell me they all in a meeting I'm so pissed then I got transferred and the next rep tells me to call back in 2 hours I'm so disappointed she made me feel as if I was just making something up to get a refund back no place will allow u to get your money refunded back to u the same day if I could not put a star I wouldn't just disappointed in Walmart itself.