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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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I've always had really good experiences with this site. They offer a large variety of goods for very low prices. They also offer free shipping.

Date of experience: August 8, 2017
Florida
1 review
0 helpful votes
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Several bad experiences with this site. They take the order OK but the execution is plain awful. There is a huge disconnect between the warehouse and the customer service staff. Friggin' amateur hour!

Date of experience: August 8, 2017
Virginia
1 review
0 helpful votes
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Walmart located in North Aramingo employees so lazy noone wants to work, cashiers will have you in line for about one hour and a half

Date of experience: August 7, 2017
Oregon
6 reviews
3 helpful votes
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The Walmart online store is huge and easy to use. It easily pairs up to the stock at the local store so I know the item is there before I go in to get the product. The shipping from the on line store is seamless.

Date of experience: August 7, 2017
Oregon
3 reviews
0 helpful votes
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Very slow
August 7, 2017

Order placed 11 days ago finally shipped and delivery is not expected for another 8 days. 20 days for an off the shelf item is unacceptable / unbelievable.
I will not shop Walmart again.

Date of experience: August 7, 2017
GB
4 reviews
0 helpful votes
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Prices are too high
August 7, 2017

Quality of Products are good, But prices are too high in comparision to quality. Everybody could not afford some products as the prices are too high.

Date of experience: August 7, 2017
Finland
4 reviews
10 helpful votes
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Best Online Store
August 7, 2017

I am an online shopper and shop from various online stores, Walmart is one of my best choice. Thanks

Date of experience: August 7, 2017
New Hampshire
2 reviews
2 helpful votes
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Up and coming
August 7, 2017

Amazon is going to get some competition.
Walmart is too big to fail.
I have gotten some great deals at Walmart

Date of experience: August 6, 2017
North Carolina
12 reviews
55 helpful votes
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Happy with the service - usually pick up at store to save money but now they offer free shipping. Only takes a couple of days to receive most merchandise.

Date of experience: August 6, 2017
Arizona
3 reviews
1 helpful vote
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They tend to hike prices up online and not show the true prices as they are in store so the other competitors cant match there prices.

Date of experience: August 5, 2017
India
2 reviews
8 helpful votes
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Worst Experience
August 5, 2017

Never buy anything from Walmart! The price is very high compared to other sellers and quality of product was not good as expected

Date of experience: August 5, 2017
Indiana
1 review
1 helpful vote
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Ordered two 32gb SD cards on 8/1 (from their warehouse that was just 10 miles away?). By 8/5 I checked online and they had just made the label? Got online with customer service and they said there was a software glitch, do you want a refund? How long was I suppose to wait for these folks to take action? What if I had never contacted them? Would the order just go into thin air? Good luck competing with amazon.com.

Date of experience: August 5, 2017
Michigan
3 reviews
1 helpful vote
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Very good products
August 5, 2017

I am a good shopper at Walmart very helpful very good and you get very fast delivery I've never had return nothing yet thank you

Date of experience: August 5, 2017
Singapore
2 reviews
7 helpful votes
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Great place to shop
August 5, 2017

Great place to shop for cheap and good item.

Easy to find the product that I like and the price is always right for me

Date of experience: August 5, 2017
California
3 reviews
2 helpful votes
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I hate Walmart
August 5, 2017

I have been in the local Walmart 3 times and every time it is filthy, with products on the floor and just a general feeling that it is dirty, and the worst part is I can never find something as simple as canned lima beans.

Date of experience: August 4, 2017
Louisiana
3 reviews
0 helpful votes
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Walmart is a great convenient store. All around place/departments. The hours are so convenient also. Walmart is a great convenient store. All around place/departments. The hours are so convenient also. Walmart is a great convenient store. All around place/departments. The hours are so convenient also.
Walmart is a great convenient store. All around place/departments. The hours are so convenient also. Walmart is a great convenient store. All around place/departments. The hours are so convenient also. Walmart is a great convenient store. All around place/departments. The hours are so convenient also.
Walmart is a great convenient store. All around place/departments. The hours are so convenient also.

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Good Service
August 4, 2017

Good customer Support, i and my fiends went for shopping and the service and the staff behaviour is good.

Date of experience: August 4, 2017
Illinois
1 review
1 helpful vote
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A favorite site
August 4, 2017

I shop at walmart.com nearly every week. I live over 100 miles from the nearest Wal-Mart store. It is very convenient for me to shop online. I find their new shopping pass program well worth the cost. I have had only one problem and customer service was great. They sent a missing item right away and the rep I spoke to couldn't have been nicer.

Date of experience: August 4, 2017
Florida
3 reviews
0 helpful votes
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I orderded a cabinet/desk for my kitchen to put my microwave on and the price was excellent and I received it a couple days early which was awesome. It came in excellent condition and all pieces were there.

Date of experience: August 3, 2017
South Carolina
2 reviews
0 helpful votes
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First choice always!
August 4, 2017

I absolutely love Walmart.com, no hassle, you ended up finding more than what you were going to buy with great prices and good quality.

Date of experience: August 3, 2017