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Walmart Reviews Summary
Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.
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Got all my camping gear there and saved hundreds.
For the few times I go camping it was worthwhile.
Everything did its job, and my wife isn't exactly gentle with the gear.
Wide variety of products and someyimes violent behavior of staff. It could be better than average shop
Walmart.com sells all kinds of things. A great place for USDA ORGANIC foods and NON-GMO project verified. Have been shopping walmart.com for at least 10 years.
Horrible shopping experience. A friend worked there and lasted only a couple months because they treat their employees so badly.
It's all things Walmart with a lot more to choose from and sometimes cheaper prices than the local Walmart store
I don't know what their pricing people have been smoking but I had a list of items we've purchased from Walmart and about all of the items have increased 2 to 3.5 times in price.
Checking Amazon and Target items needed were on average 60 to 75 percent cheaper.
I've been what Walmart considers a "good" customer but no more with these increases.
Everything is always great except the wait time for pick-up-in-store. Home delivery is kind of slow too but it doesn't bother me.
They are helpful in stores and online. I'm able to purchase online and pick up in the store for free after it's shipped. I'm enjoying shopping with them and will continue. So far the only bad thing that happened was an argument between my Mother and the cashier by the liquor because he accuse my sister of buying liquor for a youth who happened to be my brother that was send in by my Mother to get the food by the liquor store to cook that night. The only reason they are still a 5 because of the improvement and I hope they stay at 5.
Walmart changes their prices sometime in one day and over a week you can watch a product go up 1.00 in some cases... Also, they have a LOT of mongrel sellers who have nothing to do with Walmart offering goods... Be Careful as their prices are oftentimes CRAZY and walmart doesn't seem to care.
Walmart is surely your one stop shopping experience. The only problem is the long parking lot walk. If they have not already started, one day all you will have to do call your order in like a drive through.
Ordered Transport Wheelchair on website. Received Text Message - Ready for pickup. Waited for over an hour at online pickup counter for item to be pulled from stock room. Was told item ordered and paid online at $82.82 (On Sale) was not available and presented with one for $148.88. After driving 30 miles to the only store that had it "order online, store pickup today", the manager offered me $10.00 off the price. (He was contacted and replied by headset). I spent that much on gas to and from the store. Finally after going thru two "customer service managers" and slowing raising my voice where other customers could here my complaints, the store manager finally appeared. As the item had been processed for payment when I arrived, I was given the item at the price I had already paid. I purchased the wheelchair as my father was getting out of the hospital the next day.
Apparently the Gregorian calendar is arbitrarily utilized when figuring shipping dates. 3 seperate occasions of ever extending arrival dates leads me to this conclusion. Lets not forget basic short addition either, as we were shorted two blinds when all 5 were in fact just chomping at the bit, in stock, to get to us. On this, and 2 other occasions, we were lulled into a false sense of security as to the arrival date. The last, which stated Friday as the delivery date but became Saturday upon actually placing the order, then, well, MONDAY IT IS! "We now have your $$, so screw you".
Ah, and the anger and barely discernible English of "customer service" was a pleasant addition as well. Top notch for sure!
We will never, EVER, purchase anything from Wal-Mart OR Wal-Mart.com ever again. I will pay more for less headache.
I keep an eye on prices between Walmart and Amazon. I have found some things cheaper on the Walmart.com site and the ordering experience and the speed at which I receive the order is excellent.
I would use them for groceries, but what's available to order online is a small fraction of what's in the store.
Since hubby retired and our income was cut in half, we do most of our shopping at Walmart, it is one stop shopping.
I rarely use Walmart.com, but when I have they have stunned me with speed and perfect service. I should consider them more often.
Store pickup problems. One time product was not at pickup, another time long wait, another time mass confusion.
Pretty much told me they couldn't tell me any information because they didn't want me "to take a shotgun and go shoot the neighbor cause if it was them". My business was hacked and security questions were known yet they protect the thief... unbelievable! Oh was in the phone for 40 plus minutes to be told they couldn't tell me nothing! Don't shop here... they protect thieves!
This company needs to make an effort to update their website! I've placed several orders just recently and items were shown in stock and at a certain price only to have either my order cancelled due to not being in stock or I've had items shipped partially and when I inquire about it they said they do not have to offer the price shown as it's a error! I've been charged for items not even shipped and they show it as I've picked them up
Sometimes the deals are good but watch your orders and make sure you look at what you get carefully
I love Walmart online and in store great deals and always have low prices. I love the election and clothes. What is best is the online order all what I need and pickup with all the wait. So many great choices and Walmart.com
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