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Walmart Reviews Summary
Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.
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I often find some great special BUYS and order right from my own home, and it either shows up at our local WalMart or right at my door., I love that idea
Walmart has gotten quite expensive food wise. Windixie in a lot of items are blowing Walmart out of the water. You really have to shop around and very few items you can get cheaper at other stores and some items cheaper then other stores. Always a long line as out of 20 Cashiers, they open maybe maybe 7 at a time. Cloths I have purchased from them, their prices are fairly good, Electronics iffy, depending on what you buy. I wouldn't go out f my way to get to one, then again, there are all over the place.
I love Walmart for their prices and selection. I have no issues shopping directly at their stores. I love the self checkouts that save me a ton of time. My issue is with their return process for online orders. My experience was absolutely horrible. I had placed several online orders for Cuddl Duds tops in different colors and sizes. When I was reviewing my orders online, I noticed that the items were listed without color or size differentiation. Instead of seeing Top - Red - XL and Top - Blue - L, I saw Top and Top. It was very annoying, indeed. More frustration was still ahead. When I received the items, there were no invoices in the packages. Each item came in a plastic cover with labels that were missing item description, color, and size. So after taking similar items our of these plastic bags, I had an incredibly difficult time matching the items with the corresponding plastic bags for the items I needed to return. Printing a return receipt that was missing from the package turned out to be another difficult task. Amazingly, ability to print a return receipt is not provided on the order detail page; instead the screen to do so is hidden at the bottom of the home page under Customer Support, down another couple of screens. When I went to the store with my printed receipt and the items in their plastic bags, the return clerk still had difficulty matching the items. I spent quite a bit of time waiting for my return to be completed. And yes, there was only one clerk available and the people in line behind me were getting impatient. Bottom Line: The return process for the items placed online was very frustrating.
Walmart has great pricing and most things you need for your household. Most things are low end but typically name brand and appropriate for the price. The website is a bit cumbersome but gets the job done.
This is a great online store, it has everything you need and there is no lines because everything is done online. Very convenient. I just need to wait for my orders to be delivered. Kudos!
I shop online at Walmart and can always find what I need. Great prices too. I only online shop at one other site besides Walmart. Shipping fast and returns are fast and easy too
Everything I have purchased from Walmart has been great. No complaints. Recommend. Go to Walmart and purchase something that you usually buy at another store and see the difference in price. You will be pleasantly pleased.
They have what I want and the prices are great! I really like the grocery side of the store. The food is fresh and the prices are unbeatable.
I like the "ship to store" option which avoids extra shopping fees. The site is easy to use and the convenience of picking my purchase up at the store is great!
I shopping at WalMart. Great customer service... but from the employees that actually work AT Walmart. Not the companies selling on Walmart. But every time I need diapers or anything... Walmart.com is my FIRST PLACE> THEY HAVE EVERYTHING! ITEMS TO GREAT PRICES... if you know what you're looking for.
Don't buy anythng that isnt named brand items, i quit buying clothes. They came in sandwich bags and nothing as the description said. Sizes depends on the maker not the wearer i will purchase things as car chargers, etc, things ive seen and know but never clothing or non name brands. They make their money off of thier customers by this way of ripping us off. Then its hell trying to return things. U pick up at the store but cannot return to store and it's just a mess. I prefer amazon for my main mail ordering.
Promised delivery of a bed frame and it was never even processed, and thus, I never received it. My guest had to sleep on the mattress on the floor. I checked into the shipment after the expected delivery date and I was promised expedited 2-day shipping, but that never happened either. Don't order online with Walmart. Use Amazon for online orders, they always make it right and own up to mistakes.
Many don't like Walmart because they take the business of local businesses. And that's a fact. I don't like it either. But the fact is Walmart provides the best selection of the best products at the best prices. Returns are painless. It just doesn't get any better. I'd give anything, ANYTHING to have some here in SE Asia where I live now. I've shopped in countless Walmart stores all across the western US.
Most of the time I can find what I am looking for friendly group. Area is clean. And well lit. Most of the prices are within reason
I have to admit, I prefer buying from small businesses, or large chains that don't have a reputation for underpaying their employees, but in rural areas, Walmart is often the only option, and has served me well.
Walmart is an excellent online shopping experience. Navigation on the website is easily accomplished. Selection from many vendors is a great feature for serious shoppers. Items purchased from Walmart offer free shipping after a minimum purchase cost. Also, items purchased (from Walmart) online can be returned to a local store if need be. Prices online seem rather fair when compared to other retailers. And I almost neglected to mention free-to-home shipping with a minimum purchase. I have experienced no problems or complaints with purchases made at walmart.com.
You don't have to worry about your items shipping on time, sometimes they arrive early! Returns are simple too.
They have everything but service is not good in my opinion. My last order, the order came a week late and the box was absolutely destroyed. All in all, it took 3 weeks to get my merchandise. I prefer Amazon to Walmart any day.
I have purchased many things online and have never been disappointed... clothing, vacuum cleaner, air cleaner, humidifier and much more. Very fast shipping!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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