WalmartReviews 4,414

I only gave you a one star because they don't have one for zero stars! I ordered 7 identical items from Walmart.com and got 4 of one and 3 of something totally different. Went to the store and returned the 3 incorrect items. The CSM at the store helped me to reorder the correct items and was told by Walmart.com it would be sent to the store the next day. The next day I get an email saying my order was delayed 2days. Called the customer service and was told the store had 2 of the items but one was being shipped, so I asked if I could pick up the 2 and she said yes and was sending the store a message to ready the 2 items for pick up. GUESS WHAT? Yep it never happened called again today and was told the same garbage. When I ask to speak to a manager the lady asked for my phone number and said a manager would call me in a day. Cancelling this order and done with WALLY World and WALLYWORLD.COM!

I am so happy to finally have a Walmart in my neighborhood. I went to the Hallandale store and had a not to nice customer service experience. I still purchased the SD card anyway. It cost me $57.00. They "ONLY" had one person in the store who could install and transfer files to SD card. The employee kept looking back at me, but never came over to assist. I finally gave up and drove to 441 store. I met Eric, Electronics Dept. who has excellent customer service skills and got what I needed. If Wal-Mart has a employee appreciation program he deserves it. If fact I will find out tomorrow.

Walmart is doing way too much I notice that the rollback prices maybe some crap! Walmart is not fair

I shop at wal-mart once a week for grocery's and other household items, this review is on the website only. I like to look up items on wal-mart.com first to read reviews before I purchase some items. The reviews are helpful to a point. Some people leave bad reviews simply because they didn't use the product right. What I find most annoying about wal-mart.com is that the feature for searching to see if an item is available in your store before you make the trip to buy it, does not work. There have been many times that it says 'not available in your store', but it is or visa versa. So you can't rely on that feature at all. I like to leave reviews of items I've purchased and there isn't any place you can go to view your reviews in case you want to go back and update it. You have to wade through hundreds of reviews to try and find yours. They also wont post your review if they don't like it. I've never had a problem with site to store ordering, except when you get there to pick it up, they often take forever trying to find your order.

I ordered 72 coffee mugs from these people and they were printed crooked. I complained and they sent me a photo showing my design and a picture of the printed product. It is blatantly apparent and they offered no resolution. Photos are side by side and you can see it plainly. They still refuse to acknowledge it. Do not order from these people the warranty is a joke, customer service is not a priority. They take your money, provide a substandard product and expect you to like it because there is nothing you can do about it. I would suggest discount mugs.com or branders. There is much better customer service.

I had a slip and fall in the Robertsdale Alabama Walmart, As I was entering into the door, two women were coming out of the same door in my pathway, so I step to the right to move out of the way. I slip in some water (trying to save my back), I fell forward. Immediately my hand began to swell. So I go to the cashier to let her know I injured my hand, and If I could speak with a manager to report the incident. The manager comes up, I explain what happened, then she calls for a guy to come up and take an incident report. So the guy ask if I really want to make an incident report, looking at my swollen hand, I said yes, look at my hand. I told each one of these people, that they may want to clean up the water so no one else would injury themselves. No one picked the water up, NOT ONE OF THESE PEOPLE I SPOKE WITH SAID I'M SORRY YOU HURT YOURSELVE. THE GUY WHO TOOK THE INCIDENT REPORT SAID THEY WOULD FOLLOW-UP AND CHECK ON ME WITHIN A COUPLE OF DAYS. NOT ONE PERSON CALLED, NOR WERE THEY EVEN CONCERNED. I'M SURE A LOT OF PEOPLE MAY HAVE SAID THEY FELL IN THE STORE AND WERE NOT HURT, BUT CLEARLY IT WOULD BE SEEN FROM THE VIDEO, AND LOOKING AT MY HAND, THAT I WAS INJURED. I MAY HAVE TO HAVE SURGERY ON MY HAND NOW! WALMART CAN GO TO HELL, THEY OVER-WORK THEIR EMPLOYEES, AND DON'T GIVE A DAMN ABOUT THEIR CUSTOMERS. I'LL BE SHOPPING AT TARGET FOR NOW ON!

My husband has 2 busted tires on the side of the hwy. Call walmart On Sardis Church Rd in Buford had these tires in stock. Place a order online for pickup today the website does not tell you that online orders takes that amount of time for a pickup, the store cannot find the order. Spoke to the online chat room explained the situation the order takes 5-7 days before its delivered to the store and be ready for pickup, that makes no sense when the item is already in stock.
Thanks Walmart great service