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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

Pennsylvania
5 reviews
4 helpful votes
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The products sold by Walmart are often handled by retailers like Cymax. Walmart does not back up your purchase and these places are at best poor and seem to have fraudulent business practices. Walmart does not back up the sales. They are only after their profit percentage, not much different than Amazon. But where Amazon has policies to protect their customers, Walmart has nothing in place. Poor job on Walmarts part and it will impact their business.

Date of experience: April 26, 2015
Germany
3 reviews
1 helpful vote
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Good items, bad shop!
April 26, 2015

Walmart has good low prices, but the tradeoff is in service and availability. Ordering from the online store is just terrible, and half of the time, they dont accept your credit card on their screen but processes the payment anyway!

Date of experience: April 25, 2015
Florida
5 reviews
1 helpful vote
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[email protected]
April 25, 2015

Greater than most in product, price, delivering, and cost.

Date of experience: April 25, 2015
Minnesota
6 reviews
4 helpful votes
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...
April 25, 2015

Even though people hate on Walmart, They have some great deals.

Date of experience: April 25, 2015
Minnesota
12 reviews
25 helpful votes
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Reviewing walmart
April 24, 2015

I love shopping at walmart, I find the best time to shop is in the early morning. I also shop at the super store for food.

Date of experience: April 24, 2015
Massachusetts
8 reviews
13 helpful votes
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Its OK
April 23, 2015

Walmart isn't always the best deals, but you can save from time to time. Hate that there is no free shipping unless you spend $50

Date of experience: April 23, 2015
Canada
5 reviews
11 helpful votes
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Fantastic experience
April 23, 2015

I love to shop online at Walmart, they almost have everything I need and they ship fast and for free when you buy over 50$ so basically my dog and cat heavy food bags are delivered right at my door only 3-4 days after my purchase! This is Great!

Date of experience: April 23, 2015
Italy
5 reviews
1 helpful vote
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All under single roof
April 22, 2015

I love this store as it is cheaper. I can get everything here.

Date of experience: April 22, 2015
Romania
10 reviews
6 helpful votes
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I'd rather pay a little more and shop at Target rather than shop at walmart again.

Date of experience: April 22, 2015
Idaho
19 reviews
25 helpful votes
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Wal-Mart is going down the tubes. They really don't care about their customers, especially their handicapped ones. Since the first of the year, I've been to their store in Ammon, ID over a dozen times and now it's been six times I couldn't find a handicapped parking place, nor did they have a motorized shopping cart available. I had to park further away than normal every time, and when I got into the lobby of the store no electric cart. This last time I asked the store customer greeter Jim, a tall, thin and old guy, five times to get the manager for me. He simply stared ahead at the doors and totally ignored me. The sixth time, I asked him in a threatening tone to call the manager, he finally did. When the manager Justin finally arrived, I explained things to him and that it's the sixth time they've had no electric cart available. Of course he said he was sorry and got on his radio and checked around if there were any in the lot, etc. He said they have eight, and two were in for repairs', so 25% of his fleet was down and out for a week I found. I asked him to check on those and he disappeared to never return. I just left wasting a half hour.
With all the wounded warriors returning and being released from hospitals, they should realize there are going to be more people than ever requiring those facilities. The attitude of the store greeters, if you want to call him that, the manager and Wal-Mart employees overall is poor and isn't improving, and that all reflects back on management. Saying sorry just doesn't cut it anymore. They should just act and accomplish something. I just don't shop there anymore, and no handicapped person should until they correct things.

Date of experience: April 21, 2015
Singapore
2 reviews
1 helpful vote
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I ordered a DVR from them 2 years ago. It was delivered and works fine. No drama. During the distressingly brief 2014 rainy season in California I ordered a sump pump. That one went astray and they replaced it. I just ordered some non-prescription Ocuvite vitamins with lutein. The price was very good and the items arrived quickly. Three years ago I bought a cheap Timex watch for $30 in the store. I just bought a replacement for $31.49 on the website. Inflation seems to be in check with this pricing. It's amazing, but I've never had a bad experience with Walmart.com whereas some much larger and more well-known merchandise websites seem not to be able to get their websites working as well. Shipping cost is not a profit center for them and the $50 to qualify for free shipping isn't bad at all. Yes, I'm surprised, too. Still can't face the idea of going to a Walmart in person, but that's just my problem with crowds.

Date of experience: April 21, 2015
Canada
2 reviews
1 helpful vote
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I love it.
April 21, 2015

It's very convenient and I love the supermarket. Would go and buy things often here.

Date of experience: April 21, 2015
California
2 reviews
8 helpful votes
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A lot of bad comments make it to the forefront, but seldom do people give credit where it is due. McHenry Modesto Walmart employees in 3 different departments who have gone out of their way to help me find something, check to see that an item is re-ordered, check supplies or replenish their stock on the shelves. Cashiers have been helpful and assisted in filling my basket if I was a bit slow.The shelves are looking neat, the selection is good, Walmart brands compete with name brands on ingredients, the prices are just about the best, at least in the packaged goods. Not extremely good in produce but edible, same with meats. These could improve, Overall, well done.

Date of experience: April 20, 2015
Florida
2 reviews
10 helpful votes
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Walmart missed the spot on this one. It is very complicated to use. It is very difficult to find a specific item, it does not tell you if an item can be found at your local store. It is basically an online ordering site. A sort of Amazon just for Walmart stuff.

Date of experience: April 20, 2015
Arizona
2 reviews
0 helpful votes
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More selection
April 20, 2015

I do like the fact that the site has more selection than the stores BUT recently while shopping for camping trip on a budget I saw that sometimes the store can be cheaper on an item. Top rated carpet cleaner was always out of stock in stores but got it cheaper online and free shipping from Walmart.

Date of experience: April 20, 2015
Utah
2 reviews
9 helpful votes
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Ordering on line
April 20, 2015

Walmart.com has always sent my orders totally on time or like the last one 3 days early. I have never had trouble with anything leaking either. I usually order the item for the bath or kitchen so I don't have to travel 60 miles to find a walmart. I order those items that are too expensive to order locally or that we use a lot of. So far everything has been correct and a good deal. Love the free shipping.

Date of experience: April 19, 2015
KR
2 reviews
2 helpful votes
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I've often wondered how the Walton family came up with the idea for Walmart. Do you think they were all sitting around trying to come up with legal ways to screw the American public? One suggested buying chemical laden products of all kinds from Asia. Another made a deal with Con Agra and processed food suppliers to help poison the public with low-quality, non-nutritious processed food? Why not, helps to keep the population numbers down, right?

Walmart is the biggest abuser of the environment of all. Why? They make it possible on a grand scale for countries with huge populations and few health regulations to mass produce inventory of all kinds to sell to lower income America. Most of this stuff will not last and need to be replaced frequently which is a guarantee the landfills will overflow with things that will break down within 100 years... maybe. As it breaks down the air will absorb fumes from all manners of poisons.

Meanwhile the Waltons will kick back in luxury and throw a few dollars at a few charities, loudly proclaiming to support the latest trendy cause. There may be a special place in hell for those who have fed their greed at the expense of humanity's right to a healthy life. I hope so.

If I could give a minus star rating, you'd better believe I would.

Date of experience: April 19, 2015
California
41 reviews
127 helpful votes
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No problems here...
April 19, 2015

Walmart... it seems that some people love to hate them;-)
Now, to be fair, I don't get "everything" at Walmart, but they always get the first look from our family. As for me, if I need anything and I can get it at Walmart, BAM! I'm at Walmart. What else is there to say.

Date of experience: April 19, 2015
Ohio
8 reviews
0 helpful votes
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This is a very good site for almost everything. Unless your in a hurry for your order. There shipping time is terrible. Sometimes takes longer to get things from them than from China.

Date of experience: April 17, 2015
Ohio
1 review
0 helpful votes
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I went to Walmart in Amelia today and was told by the manager that they do not match their p. M online ad's. Funny, I called Target in Beechmont And They Said They Would Match Walmart's ad. I called Walmart corporate office and they said that they were supposed to match there own ad. So tell me where should I go. Manager there suck's, lady w brown hair in a bun w a face that always looks angry. Thanks Walmart.

Date of experience: April 17, 2015