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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

West Virginia
3 reviews
1 helpful vote
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Some Good Buys
June 4, 2015

Online products are better than in store. Service in store is very poor. Poor enough to leave a half full basket and walk out. No longer a highly picked shopping store. Good products are found and purchased cheaper with much better service.

Date of experience: June 3, 2015
GB
2 reviews
4 helpful votes
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Good Experience
June 2, 2015

It is always a good experience at walmart. I would surely recommend you to visit Walmart and you will find wide variety of stuff here.

Date of experience: June 2, 2015
California
2 reviews
43 helpful votes
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Less then Average
June 2, 2015

Some Wal-Mart's such as superstores that are almost union, like the one on Boulder Highway and Harmon in Paradise NV. This Wal-Mart has kinda a rotten smells coming from the food section near the potatoes and celontro all the way to the apples and oranges.

Date of experience: June 2, 2015
New York
2 reviews
3 helpful votes
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Still the best store everything in one stop but wish my location was a super walmart so i could avail of all the lovely fresh veg and fruit would be so handy than driving 45 mins to one in rte 9

Date of experience: June 1, 2015
California
3 reviews
0 helpful votes
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Handy
June 1, 2015

5

Date of experience: June 1, 2015
Ohio
2 reviews
1 helpful vote
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Love it
June 1, 2015

Simple to use and I've bought several products from this site. Easy to Pay and My shipment has always come early. I would recommend them to anyone

Date of experience: May 31, 2015
Pennsylvania
3 reviews
1 helpful vote
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Need tech experts
June 1, 2015

Walmart.com is one of the worst websites to navigate through. Pages take forever to load in and half the time items advertised are not even available. I don't get why they just don't remove them. Out of Stock seems to be their new moto. I get so feed up that I just shut it down and look elsewhere.

Date of experience: May 31, 2015
Illinois
11 reviews
20 helpful votes
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I go to Walmart every month. I like their prices but this one needs cleaned up. ANd the people that go to this store need the lower prices. I don't like the pharmacy. My friend needed her he'd he medicine and she was told she could not get her medication cause they were low. Well I told her to get he meds sent to my pharmacy. If you have a headache and your prescription med is what help it upsets you that the store did not keep up on stock. Then you had to suffer with your headache.

Date of experience: May 28, 2015
California
3 reviews
2 helpful votes
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Worst place I rather shop target where staff is more happy and cashiers are open.

Date of experience: May 27, 2015
New York
3 reviews
3 helpful votes
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I purchased several items from Walmart.com. The purchase process is easy enough. The only bad thing is my local store is a bit slow at getting my pick-up items in a timely manner.

Date of experience: May 26, 2015
California
11 reviews
1 helpful vote
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Great
May 26, 2015

Quick and easy. Great prices. Great communication and fast delivery

Date of experience: May 26, 2015
New York
4 reviews
22 helpful votes
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Originally, I felt like many folks who said WALMART, henceforth called W, is putting the little shops out of business. Fast forward approx. 7 years later: I am a faithful W in store and online shopper. 1. prices rarely can be beat with varying price points to suit any budget. 2. Availability and options are good. 3. relatively good quality for money. 4. easy returns. 5. ONLINE SHOPPING is the best, with outside vendors, relatively trouble-free returns. Literally on W. Com you can do most all of your shopping. It is easy to place an online order to meet the total for free shipping. I keep a running list of items I need and place the order once I have reached the minimum order total, believe it is either $25 or $35, to take advantage of the free shipping.

Though there is some truth that the small merchant cannot compete with W; it is also a fact that W's prices are reasonable especially for low and fixed income people.

All in all, W is wonderful. Off I go to place an order :)

Date of experience: May 25, 2015
Canada
11 reviews
11 helpful votes
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COULD DO BETTER
May 25, 2015

Poor employee wages; constantly switching food lines. Outside of their *****BANGLDESH ***** clothing line it appears on the scale of a ow end DISCOUNT chain.

Date of experience: May 25, 2015
Mississippi
2 reviews
14 helpful votes
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I just purchased and an online only special. A refurbished ******* BTU air condition. Not only did is come one day early, this $200 special with free shipping is better than the one I paid double that for in store.

Date of experience: May 25, 2015
Florida
5 reviews
4 helpful votes
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I purchased a product online from Walmart. I needed a receipt because the hot tub broke down in 2 months and I needed the warranty to send a new heating element. Walmart said they could not provide me with a receipt even though I had PLENTY of evidence I purchased it from them, the date I purchased it and the credit card used to purchase it. I still waiting on my replacement part and it's been 2 months. This will be my last online purchase from Walmart.

Date of experience: May 24, 2015
Texas
3 reviews
0 helpful votes
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Main pro walmart has a large amount of options of merchandise in the store. But walmarts main con is that Walmarts deli is not very imployd and you have to stand there for twenty minutes to get you order done.

Date of experience: May 23, 2015
California
1 review
0 helpful votes
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Site to store
May 23, 2015

I purchased some curtains 3 days ago and got the email confirmation for pickup. Arrived at the store today and they told me that the system was down and I will be refunded my money within 2 weeks. WTF! So they had the product but couldn't give it to me even though I already paid for it. Very annoyed and it was a waste of a trip. I never got any email or anything saying that I couldn't pick my order up. I looked on the app and it's still says ready for pickup. Get your $#*! together walmart.com!

Date of experience: May 22, 2015
New Hampshire
3 reviews
3 helpful votes
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Almost every time an item shows as in stock at my local store and I place a pickup order the item ends of being unavailable to I have to wait for the item.

Date of experience: May 22, 2015
Rhode Island
9 reviews
8 helpful votes
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I've used this site for both shipping to my house and ship-to-store. Unfortunately, with the ship-to-store, they had moved the pick-up area to the BACK of the store where layaway is located. Once you get there, don't forget your ID - even if you have the paper with your purchase on it. At this point, it's just easier to go get it at the store if you can't wait. Mail order was fine though.

Date of experience: May 21, 2015
California
10 reviews
10 helpful votes
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I really enjoy Wal Mart.com\... would have beeen 5 star but their shipping is just not quite as fast as Amazon. Good prices and easy to use site are plusses.

Date of experience: May 20, 2015