Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found some very low price storage bins that they had been out of stock for couple of weeks. Quality was okay but can't complain about walmart' slow prices.
I have ordered online many times. No problems at all. I especially love the e gift cards. However I did run into an issue where the employee was not aware of this product. I hope the stores will see to it that all employees are aware of this product if it's acceptable in their stores
I won't shop online at Walmart anymore. And I gather from the press that revenues for the company are way down and largely due to poor online sales.
You get no specific clue about when the item will arrive. They come unannounced and either dump your item, in my case a sofa in the apartment lobby, or they take it away and make you call for another delivery of indeterminate details. Not only do you have to arrange for someone to accept your parcel, but it has to be someone who can move it from the lobby or hall into your apartment. Houses might even be trickier. Too much trouble if you are spending a lot of money. Leave me out of it!
I usually buy items from Walmart.com. I like the good combination of low price and high quality. "Site to store" is also an excellent service.
Excellent quality uniform tops. This was a great price with shipping. Loved shopping from home
Really nice but last time I ordered for a dress and I found that dress after two weeks I was really worried and i thought i have wasted my money but the dress i ordered was really wonderful
Best mart in my city always offering discount and very cooperative staff all you want is here.
Do not trust any posted price as they will not back them even after confirming the order nor will they let you know.
Other than the basics you can not mess up on (medical supplies, food, detergent, toiletpaper), you get what you pay for,
I love Walmart's customer service. For 2 times, I called to complain that I didn't recite my items. They replaced my items right away. Love Walmart online.
Best mall in my city i love to get shopped from because they always offers discount :))
When I go to Walmart it's to get my groceries, which has everything you need, They also have shopping for other things you may need, car care, shoes, baby clothes, children and adult also. So many things, Check a Walmart out today, you can find it!
I am always pleased with what I buy.
I am from the Caribbean so it is not very often that I get the opportunity to shop at Walmart but whenever I get a chance to do so it is usually a great experience for me. Whenever I visit the United States Walmart is usually the place to shop for me. The Walmart where I usually shop is a few miles away, but, I travel that distance because my first experience was great so I always go back to shop at Walmart.
What I like about shopping at Walmart is the fact that you can layaway, this is what I usually do. I work a few months, take my time to pay for the products and whenever my stay is up I pay the balance and take my products. This is great service because people do not always have the money to pay for goods and service all at one time. I hope they still have that service. I haven't been to the US for a while now so I hope nothing changes when I return.
Another service that I love is the very friendly customer service. I am from the Caribbean so I love great customer service and a family like atmosphere, this is what I notice about the employees at Walmart. They are very friendly and helpful and they give great customer service. They are family-like and they treat the customers the same. After a few visits, I was known by a few employees who are always looking out to assist me with my purchases and someone is always available and willing to assist me whenever I ask for assistance. They treat every customer equally as far as I noticed.
What I did not like though was the long line of people returning goods that they previously purchased. Maybe because that does not exist in my country, I am not used to that kind of service. I do know it is not as a result of buying inferior goods because I think they have great quality products. I just think it is the culture of the American people. They buy something and they do not like it anymore so they return it.
Overall I rate Walmart as the number one place to shop whether you live in the States or you are just visiting. I will give up shopping at Walmart for nothing, in fact, I am dying to go to the United States just to shop at Walmart. I shop almost nowhere else for items to take back to my country when I visit the US. Walmart is the place to shop.
Wallmart is competitive on prices that are comparable to same products elsewhere. A lot of their products are also poor quality and not found elsewhere. I found the biggest problem is that the stores seem to large to manage properly and at least half of the staff do not speak english well at all. They shake their head when they do not understand, but try to make you think they understand and it turns out to be a problem. Mostly for that reason and store being to big.
I am so happy that walmart is doing great job. Everything reaches at home on time and this is the best thing of walmart.
I have made several big purchase items online and there was no hassle and free shipping and I couldn't be happier!
Always good just make sure you are getting the same item you saw else-wear.
Answer: I believe u r due a refund
Answer: Go to your profile on site jabber and you will see all your reviews. Along the bottom of each review you will see options to edit and even remove your reviews. On Nov 2,2015, at 11:09 AM, SiteJabber [email protected] > wrote: A fellow Jabber is looking for some answers 11/2/2015 A fellow Jabber is looking for some answers QR: gn3RAy-bgquQkSE7TfGHu18iWXJmAHRQv1pu4UDxIW06abp6BiOuMnX53cwjeJocsUNd_9_z6mXZihsOpi1W6w== Hey Richard, Lawrence E. Left a question about Walmart.com. Since you left a review about this business, we thought you could help. Do you know the answer? Respond here. “How do I edit a product review that I already posted? My opinion has changed after a year of use on...” See the entire question Thanks for your help, The SiteJabber Team Stay Connected You’re receiving this email because you’re a beloved registered member of the SiteJabber community. We love your feedback, so if you got some, let us know. Copyright © SiteJabber, all rights reserved. To unsubscribe from these types of email, click here.
Answer: Contact to seller on moderno kids good reviews seller. Walmart feedback not working well
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account