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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

Oregon
5 reviews
15 helpful votes
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Shopaholic
April 4, 2016

The products are usually as represented. The drawback is it takes a long time for the CD's and DVD's to arrive. Also, it never fails, I wait and wait for a associate to come and retrieve my item and check my product out.

Date of experience: April 3, 2016
Colorado
7 reviews
11 helpful votes
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Walmart. Comness
April 4, 2016

I can always count on finding things at walmart at a lower cost.

Date of experience: April 2, 2016
New Jersey
1 review
2 helpful votes
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Since I've had been in the walmart a month ago, it was very horrible because of the bad experience I had with them. Walmart gives me the creeps. I've haven't been in a walmart store since last month and i'm still having nightmares about being in a walmart store. Now I might need to talk to a doctor.

Date of experience: April 2, 2016
PS
12 reviews
11 helpful votes
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I mean people care about prices, but you also need good service to sell your products.

Date of experience: April 1, 2016
New York
5 reviews
2 helpful votes
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The Uniondale NY store has lost or received damaged items all 3 times I've used them. I'm so done with WalMart.com

Date of experience: March 31, 2016
Sweden
3 reviews
3 helpful votes
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I love walmart!
April 1, 2016

What I dont like is that international walmarts (mexican) look cheap and is so different from it. I wish they have the option to send these items to another walmart in a diffrent country that would be so great!

Date of experience: March 31, 2016
California
2 reviews
2 helpful votes
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Excellent app
March 31, 2016

I refine all categorizes. I've used the app several times. I always gethat I order. If something doesn't fit for whatever reason I can save on the hssdle of shipping it back and return it to my local Walmart. Never any problems.

Date of experience: March 31, 2016
West Virginia
5 reviews
3 helpful votes
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Great!
March 31, 2016

Walmart has a larger variety of ideas quality ideas then grocery stores and the prices are lower too.

Date of experience: March 31, 2016
Argentina
19 reviews
13 helpful votes
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Ahh Walmart... great prices, great customer service for walmart.com purchases. At the store they have the worst customer service they can get. I think they really train them to hate people and treat us bad... really bad. Their return policy is flexible, they don't give you the 3rd degree. If you don't like it, if you bought the wrong one, if you changed your mind, they don't care they take it.

Date of experience: March 30, 2016
Barbados
13 reviews
2 helpful votes
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When I cannot find what I need I always go to Walmart. For example, I could not find nursing scrubs anywhere on line, but when I search at Walmart, yes I found some at very reasonable prices.

Date of experience: March 30, 2016
Oregon
12 reviews
7 helpful votes
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Yuck
March 30, 2016

Low quality items that you will just have to replace costing more in the long run. You get little value for your time. Good news is they accept most returns as long as you have the receipt. I would rather pay a little bit more for a better product that will last longer while supporting a local company, have better quality controls, and suppliers that treat their employees well.

Date of experience: March 30, 2016
Nevada
6 reviews
3 helpful votes
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Love internet shopping with free shipping... no questions asked returns to local stores.

Date of experience: March 29, 2016
Nevada
4 reviews
10 helpful votes
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Shame on you.
March 29, 2016

My mom worked at Walmart and they treated her bad, they had her scrub the floors clean the dirty dirty bathrooms make her pick up heavy stuff they made her do all the dirty work and shes only 53 yrs old and she hurt her back and had to go to the hospital then tried to fire her after all that hard work. Shame on you Walmart your no longer my favorite store you showed your true colors.

Date of experience: March 29, 2016
Canada
20 reviews
69 helpful votes
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All their workers look like they don't want to be there, so good luck with them trying to help you.

Date of experience: March 28, 2016
Nevada
7 reviews
11 helpful votes
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Good
March 29, 2016

Good source for your needs. Not as bountiful as Amazon, but sometimes ships quicker and decent prices.

Date of experience: March 28, 2016
Virginia
4 reviews
1 helpful vote
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Despite the stores sore reputations, the website staff is rather good.

Date of experience: March 28, 2016
Florida
2 reviews
0 helpful votes
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Great selection of online items. Pretty quick delivery.

Date of experience: March 26, 2016
California
5 reviews
12 helpful votes
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Walmart I order a lot from them they have good customer service and you get your orders fast usually before they give you the date

Date of experience: March 26, 2016
New Jersey
20 reviews
2 helpful votes
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I won't shop here.
March 28, 2016

I agree prices are good, but the corporations sucks in it's treatment to it's employees.

Date of experience: March 26, 2016
China
3 reviews
3 helpful votes
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Good
March 27, 2016

Good shipping rates, and plenty of products to choose from.

Date of experience: March 26, 2016