WalmartReviews 4,414

I buy a lot of products in the store and from Walmart.com and am always satisfied with either the product, the customer service rep or their return policy. I like that I can pick them up at the store to save on shipping. I have had nothing but satisfaction with my products and especially when I need to return something, I can return it to their store for a refund or exchange. And, what I like most about Walmart is they don't refuse to refund you purchase price if the product does not work out for you. Thank you.

The new grocery website component is absolutely the most user friendly site I have used for grocery shopping. The ability to compare all the pricing for each product is fantastic, we saved at least $15.00 on our last order, plus we pull up to the curb, they let us preview the products like bananas from the drivers seat. They load all your groceries into your car.

Very well thought out and so easy to do the shopping, I open the shopping window Monday, and finish in a couple of days, it keeps the cart loaded. All I can say is WOW!

There is no charge for this service.

WOW!

Great job Wal-Mart!

So our local Walmart in Lisbon CT has decided to start checking our carts contents against our receipt after we have just checked out. I guess the long lines and poor customer service aren't enough of a dig now they have added harassing their customers at the door as they try to leave. What an insult! When I asked the lady when this all started she said two months ago and got angry with me for asking a question. I just reminded her that that's why there is a survey on the receipt. I guess Walmart doesn't value their customers.

In the past, I have done majority of my online shopping through Amazon, but have become disenchanted with them. Product reviews are bought and paid for by giving their top reviewers the items for free. Their two day and even overnight shipping are a joke, primarily due to their dependence on USPS to get it done.

Walmart has won me over with their two day shipping pass. Not only is it much cheaper than Amazon Prime, but SO much quicker and more reliable. They use Fedex primarily! What a concept! They don't rely on the inefficient, unreliable joke that is USPS. I have had items due in two days come in one day; it is thrilling really!

The only downside as I order more through Walmart.com, is an issue with missing items; today was the second time this occurred. Having said that though, each time I called Walmart over it, they immediately sent the missing item out. Their picking/checking order process definitely needs improvement.

I use it more then Amazon, albeit for different purchases. Love Walmart's health care products -Equate-, items for the home, grocery, kids, electronics. I avoid going to their stores, online buying is a great alternative. The only issue is that the online products description is so incomplete, I leave more stuff in the cart then what I buy. This is because I could not tell whether what I was picked was what I needed, could not check the size, the color, the material or fabric, the dimensions, whatever! Please improve product descriptions and pictures!

Pissed off! I ordered a pop up kids tent at a clearance price. I waited for it to arrive, told my neighbor about it, who also wanted to order one, it has been a whole month now. I called customer service and they said, it was never shipped because it is now out of stock. Did not notify me prior, they then told me, you can wait until it comes back in stock and we can honor the price. Well the other similar items yet in different charectors have been out of stock forever. That is why I grabbed this one. So am I to keep checking forever for it to go back in stock? That's all they could do for what they did.

2nd complaint: Last year I bought an infuser hair styler at a store. When I got home to open it, it was broken, and had hair in it. I was afraid to return it because I assumed they would think it was a scam and I was returning an old styler on a new receipt. So I pretty much was screwed out of $35.