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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

New York
5 reviews
37 helpful votes
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Awesome prices
July 12, 2016

Here we have a store that will give the best prices around. The new shipping service is to die for. Get everything in a snap of a finger. The lowest prices of toilet paper i have been searching for. I spend a good amount of money with them.

Date of experience: July 11, 2016
District of Columbia
2 reviews
4 helpful votes
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I invested $18K in Morton Finance and they gave me $13K bonus. The first week we brought the account to $43K, we got lucky. They trade over 85% of your account which is. Very very risky, but they don't care. They do not have a strategic plan to help the investor compound their investment, instead they use most of your funds to trade and if the trades go south you are out of any money in your account. That is what they did to me. I feel that they gamble with the investor's money and are irresponsible in their trading practices. Do not trade with Morton Finance, you will loose all your investment. If you are looking for a legitimate broker send me an email at *******@gmail.com.

Tip for consumers: Do not invest in Morton Finance, they do not have your best interest at heart.

Date of experience: July 11, 2016
Texas
3 reviews
4 helpful votes
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I've used Walmart for a lot of things for a lot of times and i would love to state that this is the best store i ever had deal with. I Wish if I could give you 10 out of 5. Magnificent stuff and reasonable prices with fair deivery.

Date of experience: July 11, 2016
Ohio
3 reviews
10 helpful votes
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Iffy
July 11, 2016

I like seeing that there are many different departments but why does the produce look like crap.It seems like no one is taking the effort to make it look more then what it is.

Date of experience: July 9, 2016
Florida
1 review
0 helpful votes
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Excellent prices
July 10, 2016

So much cheaper to shop at Walmart than other more expensive for same product.

Date of experience: July 8, 2016
Delaware
2 reviews
4 helpful votes
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I just love shopping here orders always on time and most of the time here early how great is that

Date of experience: July 7, 2016
Michigan
1 review
0 helpful votes
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I had to call 8 times before they gave me a correct phone number to call about a broken motor on adjustable bed. It took 2 days because i had to wait on the phone for along time each call. Finally spoke to a supervisor Diane who was no help at all. My local walmart store has great customer service but not online. Then they had the nerve to ask me to give them a good rating.

Date of experience: July 7, 2016
Michigan
3 reviews
0 helpful votes
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If you want a 3rd world shopping experience and the same quality of product, then walmart is the place for you.

Date of experience: July 6, 2016
Kentucky
4 reviews
0 helpful votes
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I shop for items on clearance and for lots of gluten free items I can't get at my local store. Shipping over $50.00 if free and items usually arrive in a timely manner.

Date of experience: July 6, 2016
New York
1 review
0 helpful votes
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Shocked and outraged and feared for my life and others, I witnessed two women who were possibly men wearing burkas/burqas which were all black and head covered only showing eyes. How could walmart in jordan creek allow other shoppers to be put in harms way? The manager says walmart does not discriminate. It would be safer in America with a military guy in full camo and with a painted face armed with ammo and guns than someone in a berka. This is America, NOT the middle east! Maybe someone else who is so PC and ignorant to the danger could be so naive to put themselves at risk would allow a threat in our country at a walmart store. I guess we will have to endure more orlandos for the brainwashed dems and children of dems to get the message we are all at war.

Date of experience: July 5, 2016
Oregon
5 reviews
7 helpful votes
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Torn
July 6, 2016

I really like the prices and the quality, however their employees have poor social skills and no customer service.

Date of experience: July 5, 2016
Florida
3 reviews
0 helpful votes
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Improved service
January 18, 2021

Love the new pick up option. Helps avoid the lines.

Date of experience: July 3, 2016
New Jersey
4 reviews
15 helpful votes
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Organic Foods
July 2, 2016

I'm glad to see Walmart is stepping up to the plate and introducing more and more organic foods. They now carry organic beef. They even have kombucha. They're looking more like Whole Foods, but without the hefty price tags.

Date of experience: July 1, 2016
Louisiana
1 review
0 helpful votes
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Walmart shipping
July 1, 2016

I have ordered household goods and dry food from wal-mart a few times in the past. I was starting to order online and have it shipped to the house more often. Saves time and is convenient. This last box that arrived was completely open! The box was a very thin cardboard. They shipped together in the box... dawn dish soap, 2 boxes baking soda 4 boxes of cereal and some cashews. The cereal boxes were bent and surely some of the cereal is crushed. Tried to call or write a complaint at walmart.com. No place online to let them know the packaging was poor. The call was a joke... stayed on hold only to be told needed to be transferred if not wanting a return. I was on the phone for 20mins for no reason. I will not be ordering anymore large mixed orders from the online site. I do not want damaged goods nor the hassle of trying to return or replacement.

Date of experience: July 1, 2016
North Carolina
2 reviews
0 helpful votes
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I recently needed to get some pictures developed. I decided to use Wal-Mart's website. I went to my Wal-Mart on Sunday at noon to pick up my pictures. A supervisor from another department had to hunt down the photo shop employee. When I asked about my pictures she told me they weren't ready. I assumed the curt attitude I received was because I had gotten her in trouble for leaving the area. My next encounter with a staff member was at the deli. The young lady behind the counter was very friendly with the person in front of me in line. When it was my turn she was exceptionally short with me bordering on full on rude. When I went to check out I received similar treatment from the cashier, and again similar curt treatment from the loss prevention clerk at the door.
The way I was treated left me with a distinct sense that the color of my skin negatively affected the way I was treated. Given the number of negative interactions with so many staff members based on my race/SES I got a very clear message that white people are not welcome in my Wal-Mart( 4500 Fayetteville Rd, Raleigh, NC *******)

Date of experience: June 30, 2016
Kentucky
2 reviews
2 helpful votes
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What a joke
June 30, 2016

If you have ever been to a Walmart, You understand why the reviews are what they are. Piss poo customer service and management. Trickle down stupidity.

Date of experience: June 30, 2016
Colorado
1 review
2 helpful votes
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If you order online be aware of the Market Place orders. Your order is split and free shipping on orders over $50 only applies to the actual Walmart portion. One of Walmart's Market place suppliers charged me $63.36 for regular ground shipping on a 3 lb. package. Just their portion of the order was $105.00 but they still charged the shipping. I tried to cancel this order within an hour of placing it but the vendor wouldn't allow it and shipped it anyway, two days later. Now several of the vendors have charged me tax and I have to work it out with each vendor to figure out how to get the tax off. I didn't know I was ordering from anyone other than Walmart and the payment was to Walmart but Walmart tells me they can't help. Also, with Walmart.com I have to place the order and then apply for a refund on the tax which only applies to the items that actually come from their warehouse. It's an accounting nightmare. I have been forbidden by my boss to ever order from Walmart.com again.

Date of experience: June 30, 2016
Illinois
2 reviews
0 helpful votes
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Good prices
June 29, 2016

Walmart has the best prices. I saw the same thing at target but it was more expensive there. Customer service is fast. I definitely will come back

Date of experience: June 29, 2016
California
5 reviews
1 helpful vote
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Its WALMART
June 29, 2016

I even get stuff from them when i order from Amazon. Prices good and you get a fairly good description as to what you get and what the shipping costs are if any and how things are handled. I sometimes order even simple items instead of going to the Walmart 6 blocks away.

Date of experience: June 28, 2016
Maryland
5 reviews
3 helpful votes
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Good on price
June 29, 2016

I shop at Walmart for food, casual clothes, housewares, and gardening.

Date of experience: June 27, 2016