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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

Colorado
12 reviews
8 helpful votes
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Don't have to highbrow here. Selection and prices are most often really good. The new neighborhood grocery stores are a nice addition to the supermarket grocery scene. If you do not like Wal Mart get your head out of your rear and check it out. There is something for any and everyone at Wally World.

Date of experience: August 15, 2016
Florida
3 reviews
2 helpful votes
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I purchased 3 pairs of pants on Walmart.com. They arrived but they had a feature (loose fit) which was not mentioned on the site, nor was it what I wanted. So I went on line to begin a return and found I could return them at a store. Since I still wanted the pants, I decided to take the 30 mile round trip to both return them and try on some other pants. I followed the online instruction and printed out from the website an invoice that I was to take with me. I got to the store and they refused to take them back. Every one I have spoken too at Walmart since, tells me they can not refuse to take them back. Their justification was if you start online you have to finish online, 30 mile round trip and hour and a half of my wasted time, skip Walmart.com and try Amazon.com.

Date of experience: August 15, 2016
California
13 reviews
14 helpful votes
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Bigots and homophobes
August 15, 2016

Do not frequent this business out of principal. $#*!ty products, Management Sam Walton is a redneck bigot that discriminates against women, gays, blacks and any nonconforming group. Boycott Walmart and Sam's Club.

Date of experience: August 15, 2016
Arizona
5 reviews
2 helpful votes
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This is good quality which can fade if not covered n the sun.

Date of experience: August 15, 2016
Nevada
4 reviews
3 helpful votes
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Everyone loves walmart. The site is as eAsy to use as the store is. The only problem i do have why im not rating 5 stars is because of the return policy. I did purchase a laptop that was way over priced, i ended up ordering the same one on groupon for about $300 cheaper. But anyways i ordered several different items like a new touch screen stereo, new tablet, (for my child) and a new laptop. But i didnt have a chance to dabble with my laptop first it ended up being last. So when i did finally open package and plug it in, it was not what i was hoping for. It was more for office work and not what i wanted it for to help my child with school, play their learning games i can sit back relax and play my games, get online, do my emails so on and so forth. So iys now about oh i would say ten days after i received packages. But there was nothing i could do about it. They're return policy had already been up i was now stuck with a $500 laptop that i will never use. And ended up giving to my mother. I am a very busy person but i do alot online. And i do recommend they give some kind of leeway to certain cases when you can clearly see i had just activated the laptop that same day. But other than that. No bad experiences

Date of experience: August 15, 2016
Michigan
6 reviews
9 helpful votes
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WASTE
August 14, 2016

Food sucks, expensive, people are rude, don't know how to behave in public, just bad all around.

Date of experience: August 14, 2016
Missouri
5 reviews
35 helpful votes
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Packaging..
August 13, 2016

I had bought a 100.00 worth of stuff... when I got it... was all messed up. Stuff just throwed around in the box. Crushed on the insde;... they need to package better. And not so cheap!

Date of experience: August 12, 2016
Canada
6 reviews
2 helpful votes
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It's ok
August 11, 2016

I have one issue with walmart allot of the items are priced or in the wrong place and I don't buy things that's not priced and Im not an employee to go and scam the price so I leave it on the shelf and if the wrong price comes up I leave it with the cashier

Date of experience: August 11, 2016
PS
13 reviews
2 helpful votes
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I can even just buy a box of crackers for a dollar and they would deliver it... wow? 4 stars because not too good customer service in the stores

Date of experience: August 11, 2016
Virginia
4 reviews
6 helpful votes
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Bring home items I believed my wife needed/wanted or wrong. Continues tranquility in our long years of marriage.

Date of experience: August 8, 2016
Georgia
4 reviews
5 helpful votes
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(My Opinion) American flags used to sell vast amounts of goods made by the communist Chinese. Only God knows how horribly people are treated to mass produce this junk.

On a positive note, their grocery area does have good quality beef.

Date of experience: August 8, 2016
New Jersey
1 review
0 helpful votes
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Customer service could be more of the latter to their customers when they come in and smile more

Date of experience: August 8, 2016
Canada
17 reviews
11 helpful votes
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Walmart has a lot of products with varying prices that need to be checked as some are great, some not so great and some are more than what you'll find elsewhere. I like the store, I like the people who work there and I like most of what they have to sell. Problem, it has made moves towards their own credit card and not all is good with it since one has to look at the interest rates and read the fine print. Sorry but its not for me so bring your debit card or cash. I would recommend Walmart for most products but be aware there are better prices on some things and you only need to go online to find them. Sorry but its average place to shop

Date of experience: August 8, 2016
Canada
5 reviews
9 helpful votes
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Excellent service
August 8, 2016

I purchased a compact freezer for my daughter for university. Transaction was very easy on Walmart.com. Fast shipping to my door.!

Date of experience: August 8, 2016
Tennessee
7 reviews
10 helpful votes
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More departments which no clerk seems to know how to find... if you can find a clerk.

They have people to show you a shopping cart which you could find anyway,,, ought to teach them how to direct customers.

Date of experience: August 8, 2016
North Carolina
3 reviews
10 helpful votes
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Excellent
August 8, 2016

They are awesome, they are always there when u need them, and willing to check you out.

Date of experience: August 7, 2016
Louisiana
3 reviews
9 helpful votes
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Heat
August 7, 2016

They have no air in there building ecepet in the back me and my grandma we come there to shop a lot being in about 2 minuets we were sweating from just walking

Date of experience: August 6, 2016
Oregon
2 reviews
5 helpful votes
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Never had an issue!
August 7, 2016

I have got everything from our bed to the kids Xmas gifts. Everything has always arrived on time and only had one issue out of numerous orders. Ordered a mattress and its plastic had gotten torn during transport so had dirt spots on cpl corners but the wife accepted it and we cleaned it off and have it to this day.

Date of experience: August 6, 2016
Arizona
4 reviews
7 helpful votes
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THEY ALLOWED SOMEONE TO CHARGE ON MY MASTER CARD. I GOT A CALL FROM THE FRAUD DEPT THAT I HAD CHARGED $600.00. I WAS SLEEPING IN BED. THE THINGS THAT WERE CHARGE WERE GOING TO WHITE PLAINS, NEW YORK. I LIVE IN ARIZONA.

Date of experience: August 5, 2016
District of Columbia
6 reviews
1 helpful vote
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Every time I go to Walmart. Best services, and only good experience.

Date of experience: August 5, 2016