WalkOnBeach
business logo of WalkOnBeach
WalkOnBeach
walkonbeach.com

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WalkOnBeach Reviews Summary

Positive Highlights

  • Swimsuits are described as pretty and true to website photos.
  • The website offers attractive promotions like buy-three-get-one-free.

Negative Highlights

  • Return process is difficult, with offers to keep items instead of refunds.
  • Customer service is slow to respond, sometimes taking over 10 days.
  • Sizing can run small, especially in tops.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Aug 20, 2025

I wanted to return the swimsuit for poor quality. They try to make that impossible. Put me through a back in forth email where the offered discounts to keep it, but no easy return for full refund. I finally got the address to send it to for refund, and then they stated they didn't receive it. The post office tracked it and even sent a personal email saying they picked it up. They are still playing a game with endless emails. I will dispute this on my cc bill. Poor customer service and quality. Steer clear!

Sep 3, 2025

I purchased 4 bathing suits and wanted to exchange them for a larger size and it's been over 10 days and NO ONE has responded to my emails (on their website and through the personal email). They have cute items but the hassle to get a response is not worth the money! Keep on looking for another site…

Aug 28, 2025

Both of the tankini sets I ordered are very pretty and look like the photos on the website. However, it did take a long time to receive them, and when I tried them on the tops were too small. I wrote to get the return policy, but they don't want them back, you see, they have several ways to convince you to keep them. So, unless my bust gets magically smaller, these cute suits will be unused and unworn, and probably given to a family member.

Reviews

Write a review
3.6
Reviews 425
5 Stars
50%
4 Stars
14%
3 Stars
5%
2 Stars
7%
1 Star
24%

New Jersey
1 review
0 helpful votes
Follow Elyse Q.
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Bathing suit
May 15, 2022

It took a little longer than I expected but I luv the suit!

Date of experience: May 15, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Elyse, we are truely grateful for your 5-star rating!

That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.

WalkOnBeach strives to offer efficient logistcs services. Glad to know we have met your expectation! WalkOnBeach is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!

If you need any further assistance, please contact us.

GB
1 review
0 helpful votes
Follow Vanessa W.
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Lovely Selection
May 11, 2022

I was impressed with the cute selection from the website. Hoping that my swimsuits arrive to me in the UK before my holiday in a couple of weeks and the sizes work too. A little worried from the reviews that returning items is not an easy process as I have just ordered about 8 items of the same size and have yet to receivecan enail confirmation other than from paypal. I am usually a size 8 or 10 uk size and 32FF so keeping my fingers crossed the selection that I ordered will fit and returning information will be user friendly.

Date of experience: May 11, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Vanessa, thank you for your feedback and your lovely words about our swimsuits and service.

We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!

To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.

Georgia
1 review
0 helpful votes
Follow Joy H.
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Tankinis with skirts
April 30, 2022

I love Tankinis with skirts. I would like to see more of this style. The quality is good.

Date of experience: April 30, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Joy, thank you for your feedback and your lovely words about our swimsuits and service.

We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!

To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.

Florida
1 review
0 helpful votes
Follow Mo W.
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On time delivery, great quality product!
April 26, 2022

Great number of styles & options to chose from and very reasonable prices

Date of experience: April 26, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Mo, thanks for your 5-star rating.

It is our pleasure to provide great product and service to our valued customers. WalkOnBeach is striving to make high quality products with perfect fit. Our design department is working hard to keep our products consistent with the size guide. Meanwhile, we’re doing our best to deliver each package within promised time limitation. We’ll keep working hard and live up to your expectation.

Looking forward to being of service to you again in the future. If you need any further assistance, please contact us.

Florida
1 review
0 helpful votes
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Easy, Quick Service
April 24, 2022

The ordering process was easy and the delivery came within the time promised. I was happy with the overall experience and the quality of the suit. They just run very small and short-waisted.

Date of experience: April 24, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Alesia, thanks for the 5-star review.

It's nice to know that you found nice swimsuits at a good price from WalkOnBeach. We are striving to make excellent products with competitive price. Our customer service team works hard to help all of our customers solve their problems in a timely manner. Moreover, WalkOnBeach usually offers several options for return/exchange, to simplify the return process and meet different demands from our customers. Glad to know that you loved the overall experience.

We do dedicate ourselves to put customer satisfaction as a top priority and we are also working hard to ensure every customer get packages within the promised time limitation. In addition, WalkOnBeach aims to provide customers with products of beautiful style and affordable price.

If you need any further assistance, please contact us.

GB
1 review
0 helpful votes
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Not satisfied
May 23, 2022

I was a new customer, had problems from the beginning with communication, it took them a long time to respond to my queries, in the end after a lot of stress they had to refund as they couldnt deliver the item. A lot of my stress could have been allieviated had they responded promptly. No discount offer as a new customer to encourage me back or anything. Wont use them again

Date of experience: April 23, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear linda, thanks for taking the time to review your experience. We would like to apologize for any inconvenience or dissatisfaction this may have caused.

We promise to respond to every request from our customers within 24 hours, and we are also acting that way. It happens sometimes our e-mails being considered as junk mail, please kindly check your junk mailbox. If still no result, could you please share with us the e-mail address you used for contacting? It’s would be greatly appreciated if you could tell that. We’d like to try best to find what went wrong together with you.

As a company aiming to offer the best service to all customers, WalkOnBeach usually offers several options for return/exchange, to simplify the process and meet different demands from our customers. We’ll keep working hard and live up to your expectation.

If you need any further assistance, please contact us.

GB
1 review
0 helpful votes
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Chased up delivery twice, now quoting tracking number and saying " item despatched" but no update in 5 days will have to consider cancelling order try Amazon instead!

Date of experience: April 23, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear kevin, sincerely sorry for the unpleasant shopping experience! We will keep working hard to offer better service.

Please note that the shipping efficiency showing on our website is calculated in business days. Business days are Monday-Friday, excluding public holidays. We are happy to help you track the order if you can provide us with your order number.

Walkonbeach offers three different Shipping method, including Free Shipping+Standard Shipping+Express Shipping.

WalkOnBeach strives to make excellent products as consistent as pictures and with a nice fit. We’ll keep working hard and live up to your expectation.

GB
1 review
0 helpful votes
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Terrible
April 21, 2022

I ordered a swimsuit a month in advance I'd a booked holiday I received notification it had been dispatched but it didn't arrive in contacting the company I was advised there had been an outbreak? In their warehouse and it would be at least a month before my order would arrive I requested a full refund for which I am still awaiting because apparently the warehouse has to stop the order being dispatched I have been told to be patient but they took my money instantly knowing they couldn't fulfill the order BEWARE

Date of experience: April 21, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Sarah, please accept our sincere apology for bringing you an unpleasant shopping experience.

Firstly, we’re sincerely sorry that the unpleasant shopping experience. Please give me your order information, i will deal with this problem with you asap.

In addition, we do dedicate ourselves to putting customer satisfaction as a top priority and striving to help all of our customers reply to their requests in a timely manner. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We will keep making progress and presenting better products and services in the future.

If you need any further assistance, please contact us.

Tennessee
1 review
0 helpful votes
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Good selections!
April 19, 2022

Good selections! Thanks -appreciate the site and selections.

Date of experience: April 19, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Kathy, thank you for taking the time to leave us a nice review!

We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, WalkOnBeach strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future.

Thank you again for your support! If you need any further assistance, please contact us.

Ohio
1 review
0 helpful votes
Follow Amy U.
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Ready for summer
April 18, 2022

I don't usually buy online because I worry about fit. The size information helped me select something that worked. The pricing is phenomenal and I love the styles and colors. I ended up with 2 suits!

Date of experience: April 18, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Amy, thank you for your feedback and your lovely words about our bathing suits and customer service.

WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We’ve spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they’d be more than glad to offer customized suggestions.

It’s also our honor to have your recommendation. If you need any further assistance, please contact us.

New York
1 review
0 helpful votes
Follow Julie E.
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Tankini
April 17, 2022

Very easy. Lots to choose from. Very happy with the website

Date of experience: April 17, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Julie, thanks for the 5-star review.

It's nice to know that you found nice swimsuits at a good price from WalkOnBeach. We are striving to make excellent products with competitive price. Our customer service team works hard to help all of our customers solve their problems in a timely manner. Moreover, WalkOnBeach usually offers several options for return/exchange, to simplify the return process and meet different demands from our customers. Glad to know that you loved the overall experience.

We do dedicate ourselves to put customer satisfaction as a top priority and we are also working hard to ensure every customer get packages within the promised time limitation. In addition, WalkOnBeach aims to provide customers with products of beautiful style and affordable price.

If you need any further assistance, please contact us.

Louisiana
1 review
0 helpful votes
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Great Site
April 16, 2022

I liked using this site. The pages and checkout were all very easy to navigate.

Date of experience: April 16, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Bonnie, thanks for your 5-star rating.

It is our pleasure to provide great product and service to our valued customers. WalkOnBeach is striving to make high quality products with perfect fit. Our design department is working hard to keep our products consistent with the size guide. Meanwhile, we’re doing our best to deliver each package within promised time limitation. We’ll keep working hard and live up to your expectation.

Looking forward to being of service to you again in the future. If you need any further assistance, please contact us.

California
1 review
0 helpful votes
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So cute!
April 16, 2022

Shopping was easy, many different items to choose from with very good prices

Date of experience: April 16, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Julie, thank you for taking the time to leave us a nice review!

We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, WalkOnBeach strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future.

Thank you again for your support! If you need any further assistance, please contact us.

GB
1 review
8 helpful votes
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Beware!
May 8, 2022

This company sells cheap inferior swimwear. Photos are misleading. Returning is a scam. They will ask you for £5.99 to return... and guess what? You never get your refund! Beware!

Date of experience: April 8, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Kenneth, thank you for taking the time to share your experience at our shop.

Firstly, we’re sincerely sorry that the item didn't fit you well. The size chart is based on accurate measurements of most women's bodies. Meanwhile, we have sent the information to related departments. Hope the size guide can be more helpful soon. By the way, you can also send our customer service a request next time when you’re not sure about the size. We’d be more than glad to offer customized suggestions.

In addition, we do dedicate ourselves to putting customer satisfaction as a top priority and striving to help all of our customers reply to their requests in a timely manner. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We will keep making progress and presenting better products and services in the future.

If you need any further assistance, please contact us.

GB
1 review
4 helpful votes
Follow Dexa K.
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I ordered from this site believing it was legitimate, I paid for 3 swimsuits and even paid double for delivery to receive it faster. It has now gone past the faster delivery date and I still have no order. I've emailed but no response, not even to confirm my email was received. Tracking still shows it has left China, and that's all! With the domain. co.uk I thought it was a genuine company. Will be making sure other people don't fall for this and reporting them to trading standards.

Date of experience: March 29, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Dexa, we are sincerely sorry to hear you feel this way.

Please be sure to tell your order information, I will check your order for you. Please believe that our website must be legitimate.

We promise to respond to every request from our customers within 24 hours, and we are also acting that way. It happens sometimes our e-mails being considered as junk mail, please kindly check your junk mailbox. If still no result, could you please share with us the e-mail address you used for contacting? It’s would be greatly appreciated if you could tell that. We’d like to try best to find what went wrong together with you.

Thanks for your time and kind understanding.

GB
1 review
0 helpful votes
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Used and dirty
April 27, 2022

Item came worn with makeup on the white inner, had no tags attached or in the packaging, which was obviously an unchecked return. It was sent via Royal Mail 48 hour delivery 2 weeks after I placed the order with no invoice, return details or instructions inside the package, I was done I just binned it, I don't have the time or patience to deal with business that dont give two hoots about their product or customers. I wouldn't bother if I were you. Really poor experience 1

Date of experience: March 28, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Rachel, thank you for taking the time to share your experience at our shop.

Firstly, we’re sincerely sorry that the item didn't fit you well. The size chart is based on accurate measurements of most women's bodies. Meanwhile, we have sent the information to related departments. Hope the size guide can be more helpful soon. By the way, you can also send our customer service a request next time when you’re not sure about the size. We’d be more than glad to offer customized suggestions.

In addition, we do dedicate ourselves to putting customer satisfaction as a top priority and striving to help all of our customers reply to their requests in a timely manner. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We will keep making progress and presenting better products and services in the future.

If you need any further assistance, please contact us.

GB
1 review
0 helpful votes
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Fantastic products
March 17, 2022

My 4 items of swimwear arrived today and I have to say they are fabulous. I ordered them on the 2nd March and they took 15 days to arrive which was within the time frame I was promised (12-18 days). I am a size 12/14 and as instructed on the size charts, I ordered a Large. They are a good fit but with me being more towards a size 12, I wouldn't want them any larger. The quality of the products are outstanding and whilst I haven't washed them yet, they appear to be great value for money. I will certainly re-order from this site again.

Date of experience: March 17, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Lindsey, thank you for your feedback and your lovely words about our swimsuits and service.

We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!

To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.

Oklahoma
1 review
0 helpful votes
Follow Judy K.
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Refund delays
April 14, 2022

I requested a refund and I have yet been given the address for the return. I paid for shipping with the initial purchase and was told I would have to pay to ship the swimsuit back since the vendor paid to ship me the swimsuit. My receipt shows otherwise. Then I was told I could inquire about a partial credit and keep the item. I just want a full refund including shipping costs.

Date of experience: March 15, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Judy, sincerely sorry for the unpleasant shopping experience!

To simplify and shorten the return process, we usually offer several options for return/exchange. Moreover, our customer service team is striving to respond to customers’ requests and resolve any issue in a timely manner. We will keep working hard. It is always a pleasure to welcome you back to our website soon.

Sorry that we don't put return labels within packages currently as we stated on our website. And to make up for that, we do provide other friendly options to simplify and shorten the return process, on the premise of ensuring the rights of our customers. What's more, only with the necessary information as requested can we fulfill the refund. We would always try our best to optimize the procedure. We will keep making progress and presenting better products and services in the future.

Thank you again for your support! If you need any further assistance, please contact us.

New York
1 review
1 helpful vote
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Horrible Customer Service
April 10, 2022

Products are nice but customer service is horrible. I have requested a return address for items that I did not like over 4 times in 10 days and have only received a canned response with return address.

Date of experience: March 11, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Hi Sarah, sorry that our customer service has not met your expectation.

Sorry that we don't put return labels within packages currently as we stated on our website. And to make up for that, we do provide other friendly options to simplify and shorten the return process, on the premise of ensuring the rights of our customers. What's more, only with the necessary information as requested can we fulfill the refund. We would always try our best to optimize the procedure. We will keep making progress and presenting better products and services in the future.

We promise to respond to every request from our customers within 24 hours, and we are also acting that way. It happens sometimes our e-mails being considered as junk mail, please kindly check your junk mailbox. If still no result, could you please share with us the e-mail address you used for contacting? It’s would be greatly appreciated if you could tell that. We’d like to try best to find what went wrong together with you.

Please give me your order email, and i will deal with this return problem for you.

Thanks for your time and kind understanding.

GB
1 review
1 helpful vote
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I purchased some tankinis from this site for an upcoming holiday. I paid for express shipping as I needed the items urgently. They arrived 5 days after I ordered them which was great. However none of them fitted properly, mainly due to the bottoms being on the smaller side despite being advertised as high waisted. I contacted the company to ask for a refund and was advised that I could either return them to the USA at my own cost or I could cut them into pieces and send photos as proof for the refund. I did choose the 2nd option as it did not cost me anything but I found this to be very strange. It's extremely wasteful and bad for the environment. Not sure if this is actually legit?
The customer service I experienced was very good and efficient and I received the refund a few days after sending the pictures as promised. I wouldn't use this company again however, nor recommend them them to others due to their unethical return methods.

Date of experience: March 6, 2022
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Janet, thank you for taking the time to give us feedback.

We are sorry to know that your swimsuits didn't work for you. Our design department works hard to make swimsuits as consistent as the size guide, which is based on the average customers' body figure. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, you can contact our customer service for some advice. Your feedback means a lot to our entire team. We will try our best to optimize the size guide and hope it can be more helpful soon.

Furthermore, we regret that the return process did not meet your satisfaction. As displayed on our website, we do not provide shipping label and will not cover return shipping fee. Full refund could only be processed when necessary information is provided. Sincerely sorry if that bothered you. To make up for that, WalkOnBeach usually provides other options for return/exchange to simplify the process. We will also keep working hard to optimize our return procedure.
After checking your username, we are unable to recognize your related order in our system. If you need any further assistance, please feel free to contact us via live chat or email. We'd love to make every effort to turn your experience into something better. Wish for your understanding.

If you need any further assistance, please contact us.